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Paradisus Punta Cana

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Paradisus Punta Cana
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11,778 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 8,312: English reviews
Reviewed 17 October 2015 via mobile

Great weekend at paradisus punta cana the best of my life was so fun. The service was great and all the staff of the resort was so friendly.. thanks very much to the ativities staff ( jhordan rosario.. noel..luis florian..cesar cuevas..Daniel spinal.. francis medina.. raynold.. gloria rodriguez ...josé fernandez..marionel... josias..

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Helpful?
Thank stephDH2362VQ
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Jhordan Rosario, Noel, Luis Florian, César Cuevas, Daniel Espinal, Francis Medina, Gloria Rodríguez, José...

Boston, Massachusetts
Reviewed 17 October 2015 via mobile

I was one of the 26 people that got sick at the Paradisus. There were a total of 30 there for a wedding, and none of the party will be back. The Gabi buffet food was always cold, the toaster broke one day and not replaced. The other restaurants visited were marginally good at best, and the grab and go...

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6Thank William M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 16 October 2015 via mobile

Thanks Raynold Tamayo for all good atettention great person u are asome thanks guys activities, Noel Vasquez ,Daniel espinal, Jose Fernandez , Jordan rosario, Argenis de Los Santos , Francis medina, but Raynold it's good guy ......

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Helpful?
Thank Renae W
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort to have a Great Vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Raynold Tamayo, Noel Vasquez, Daniel Espinal, Jose Fernandez, Jhordan Rosario, Argenis de los Santos and Francis Medina;...

Dallas
Reviewed 16 October 2015 via mobile

Do not waste your money on this hotel. Terrible food at every restaurant. The alcohol is watered down. We booked an excursion that we showed up 30 minutes before the requested time and no one showed up. There were other families that had the same problem. They had our number but no one called. We rented the villa with a...

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3Thank Ginobaby
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

New York
Reviewed 16 October 2015

Amazing resort with beautiful view to the ocean and excellent staff members like Sugeiri Ruiz she answered all concerns and questions that me and my family had thank you so much for your patiences. Thinking of coming back next year!

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1Thank Mike L
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize one of our super stars Sugeiri Ruiz. I will share your nice comments with her, as she became part of your holiday experience. Be sure...

Bronx, New York
Reviewed 15 October 2015 via mobile

In the five years since I've stayed here as a member (socio) of the Melia Vacation Club, some physical changes have occurred in the guise of improvements and some things have not! In the comments card from my last visit, I strongly recommended that anybody handling food should wear gloves!! At my very first meal in the Gabi restaurant the...

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3Thank ANTONIO D
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 15 October 2015

Absolutely beautiful resort with an overall great staff but the two who went above and beyond we Jose Fernandez (worked at the adventure park) and Frances better known as Happy Face. We traveled with another family and we had all together 2 girls 8&10 and 2 boys 6&7. These two employees made our kids day and were great to everyone....

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2Thank Geoff Z
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Jose Fernandez and Francis Medina. I will share your nice comments with them, as they became part of your memorable holiday experience. Once more, we...

New York City, New York
Reviewed 15 October 2015

We were all eaten up by sand fleas/ticks on beach. Service is hit or miss. Food isn't great. Overall a well kept and clean facility. A lot of money for not a lot of pampering. The spa was the best part of the experience and I only got a massage.

Review collected in partnership with Meliá Hotels International
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3Thank 89asb
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Sheboygan, Wisconsin
Reviewed 14 October 2015

The staff is very attentive and the amenities are good. Room service was prompt. My main butler, Gaberile was the best. Hector who was the beach attendant was beyond helpful and so freindly. Diego at the pool bar was amazing. The restrauants are varied and have good food. You can travel between the resorts on the property. The casino is...

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Thank three3sues
Montreal, Quebec
Reviewed 14 October 2015

Thanks to all the guys of the Animation. Yafreisy, Noel, Raynol, Josia, Jhordan! All the service was good! I'm in love. I gonna come back for sure! The Beach was perfect but the waves are very strong!

Review collected in partnership with Meliá Hotels International
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Thank karinagarcia904
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Yafreisy, Noel, Raynold, Josias and Jhordan. Be sure we will share your comments with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £191 - £455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Prodigios Interactivos SA, Travelocity, BookIt.com and Despegar.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#15 Casino Hotel in Punta Cana
#18 Spa Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room near the beach”
 of 5 bubbles gracew258, 20 Mar 2017 | Read review
““The Royal Service is the way to go.””
 of 5 bubbles ivanapapp, 20 Mar 2017 | Read review
“Royal Service is well worth it - rooms are close to the beach, pool and most restaurants.”
 of 5 bubbles pattymurphy33, 19 Mar 2017 | Read review
“consider the Royal Service.”
 of 5 bubbles bkimmmel503, 19 Mar 2017 | Read review
“We stayed in the Royal Service area (18+) which lead it to be quieter. You also have a more secluded pool and section of the beach.”
 of 5 bubbles cailinmurphy33, 19 Mar 2017 | Read review
5 of 5