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Paradisus Punta Cana

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Paradisus Punta Cana
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11,801 Reviews from our TripAdvisor Community

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Showing 8,331: English reviews
Parsippany, New Jersey
Reviewed 24 November 2014

I have stayed at the Paradisus Punta Cana 10 times now, I have always stayed in the Royal Service. The service is always great and the staff very friendly. Santo Fana, Benita Mercedes and Jeremia Matos are great and always on top of things at the pool bar. The food at the Grill and Aqua is awesome. Also try Fuego...

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Thank BrianPilkington
Oklahoma, United States
Reviewed 23 November 2014

We just returned from our 8 day trip to this resort Thursday. We had a fabulous time! Everyone was very friendly! We bought through Delta vacations and we felt we were in good hands from the moment we got on the transfer bus. They handed us some info with our name on it already to take care of us. When...

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4Thank 572tina
Reviewed 23 November 2014

I went to Paradisus for my senior class trip. There were upwards of 100 of us and we can be hard to handle but the resort and its staff juggled us well. Paradisus' greatest strength is there employees. From the first night to the last the staff was on point. By the end of the week I had made friends...

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1Thank Ian s
Chicago, Illinois
Reviewed 23 November 2014 via mobile

Unfortunately this hotel needs a lot of work and improvements. We were Royal Service guests and it is not worth it. Let's start with the positives: the grounds are extremely gorgeous and you're surrounded with luscious greens and gardens. Our Butler took the liberty to make dinner reservations for us at a couple of restaurants, which was nice as the...

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2Thank Jeannine T
Dallas, Texas
Reviewed 23 November 2014

We had a wonderful time at the Paradisus, Punta Cana resort. Our only complaint was there was an electrical short in the mini-bar refrigerator in our room which gave you a little zap every time you opened it (we never reported the mini-bar issue, however we are confident that once the issue is identified it would be handled appropriately). Due...

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2Thank Adam B
Point Lookout, New York
Reviewed 23 November 2014

. My husband and I stayed at paradisus Punta cana last week. When we first arrived, we were taken to the VIP guest lounge and greeted with a welcome glass of champagne by our concierge Christoffer. The reason we ended up at the VIP guest lounge is because we booked through a travel agent (I usually book via the Internet,...

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2Thank Romie C
New York
Reviewed 22 November 2014

My wife and i spent a week at the Paradisus Punta Cana and we had an excellent time. The resort is beautiful and very well maintained, the food was excellent and the service is probably the main reason that will make me go back to this place. Everyone was very attentive and friendly and if you make it out there...

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3Thank PortoWine2014
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! Thanks for your commentaries. We hope you visit again Paradisus Punta Cana to have an unforgettable and better stay than the last one. We are so happy because you had a fantastic vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Julio Garcia; it is thanks...

Brooklyn, NY
Reviewed 22 November 2014

I tried to do this review on the link from their review site, but it was not being accepted. So I am happy to do it from here, where Trip Advisor lets you have your say without censorship. This is a lovely place, the beach spectacular, the pools also very nice. It's huge, and fortunately our room was walking distance...

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1Thank bklynbubba
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! Thank you for staying at Paradisus Punta Cana Resort. I’m glad that you have shared your observations with us. Direct feedback from our customers, is the most valuable advice we can receive. Like most of the other top hotel chains in the world, Melia Hotels International has become involved in the Club Melia...

Grenada
Reviewed 22 November 2014

There were so many people I could thank, but a few stand out the most, Alexander Candelario for the way he always looked after my every need. He was bright, intelligent, spoke perfect English and had a genuine concern for my well being. Every country needs someone like this in any hotel. There were two people Ada M. and Joel...

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Thank Denise W
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Denise W., I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Alexander Candelario, Ada M., Joel; it is thanks to Employees like them that we are able to accomplish the total satisfaction of...

New York City, New York
Reviewed 22 November 2014

This was my first trip to the DR & it was very enjoyable. The hotel & the beach were simply gorgeous. The food was delicious & the people were courteous & friendly. The accommodations we received from Christoffer Costa were superb. His professional & thoughtful manner made my vacation wonderful. He is definetly a "10"

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Thank theodorelu
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, I would like to thank you for your preference in selecting our Excellent Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Christoffer Costa; it is thanks to Employees like him that we are able to accomplish the total satisfaction of our guests. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £188 - £451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, Travelocity, BookIt.com, Despegar.com and Expedia so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#15 Casino Hotel in Punta Cana
#18 Spa Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
527 questions
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Questions? Get answers from Paradisus Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal Service guests receive rooms that are closer to the beach and beach-side restaurants.”
 of 5 bubbles ryanmC6472TK, 22 Mar 2017 | Read review
“Make sure you get a room near the beach”
 of 5 bubbles gracew258, 20 Mar 2017 | Read review
““The Royal Service is the way to go.””
 of 5 bubbles ivanapapp, 20 Mar 2017 | Read review
“Royal Service is well worth it - rooms are close to the beach, pool and most restaurants.”
 of 5 bubbles pattymurphy33, 19 Mar 2017 | Read review
“consider the Royal Service.”
 of 5 bubbles bkimmmel503, 19 Mar 2017 | Read review
5 of 5