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Paradisus Punta Cana

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Paradisus Punta Cana
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11,778 Reviews from our TripAdvisor Community

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Showing 8,312: English reviews
Punta Cana
Reviewed 11 August 2014

This resort is really great! It is very large and we usually like smaller hotels but we were booked with the Royal Service and because of this service it felt like a smaller hotel. Royal Service is the way to go!

Review collected in partnership with Melia Hotels International
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Helpful?
1Thank Amy Kocian J
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Amy, Sunny greetings from Paradisus Punta Cana! Thank you for taking the time to share your experience with us. It was a complete honor to host you for the second time here with us, we feel thrilled every time a guest comes back to us, because it makes us feel secure that what we have been doing is the...

Punta Cana
Reviewed 11 August 2014

Ive been to a few resorts in punta cana over the years this has to be by far the best one ive stayed at so far. Excellence environment. Highly recommended will definitely be back at this resort. Staff was very helpful and respectful.

Review collected in partnership with Melia Hotels International
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Helpful?
Thank Ryan S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Ryan, Receive the warmest greeting from Paradisus Punta Cana; it is definitely a pleasure for us to receive our guest’s comments. It is absolutely great to learn that you had a great time; we highly appreciate you warm word and the recognition to our associate Andres Gomez Perez. We feel grateful having the opportunity to work with a team...

Cincinnati, Ohio
Reviewed 11 August 2014

We just returned from our week long stay at the Paradisus Punta Cana and had a great time. The entire trip was very relaxing and enjoyable. Food was surprisingly great as well. However the personal touches of the staff really made the difference. Specifically, Milagros D. took excellent care of our room and was wonderful to deal with. She was...

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Helpful?
Thank Casikw
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Casi, Thank you for having selected Paradisus Punta Cana as your holiday destination, and for taking the time to share your experience to us. Because of your warm words we feel happy and pleased. Knowing that you had a memorable and great stay makes us more certain that our passion and commitment to serve and accommodate our guests is...

Atlanta, Georgia
Reviewed 11 August 2014

The Bartenders and servers at the Royal Service swim up bar were great. Very friendly and hardworking. Jeremias Matos, Jose Reyes, Santo Fana, Matiel Reyes, and Benita Mercedes are their names. I think if you go there. you will feel the same way.

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Helpful?
Thank Reggie G
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Reggie, Thank you for your comment; it is definitely the best rewarding gift we can get from our visitors. It fills us of joy and happiness to know that we got to meet every point of your expectations; we put the best effort providing our guests the best service we offer. Without a doubt, I will personally congratulate our...

Reviewed 10 August 2014

This was our (mother & adult daughter) first trip to the Dominican Republic and we had an amazing time!!! Initially when we first arrived, we did not feel welcomed as most of the employees were focused on checking the baggage and not hospitality. But as soon as we got into the lobby area, ALEX MINGO changed all that. He officially...

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Helpful?
2Thank Crystal P
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Crystal, Receive a warm greeting from Paradisus Punta Cana, we feel honored to receive your kind words. As the general Manager of this resort, I feel incredibly proud of the team we have at Paradisus Punta Cana, I have no doubt that they went out of their ways providing you the high services we offer with the intention of...

Reviewed 10 August 2014

Paradisus Punta was an immaculate and gorgeous hotel. It was consistently maintained and the grounds were by far one of the most beautiful sites we have seen thus far. The service was great since the personnel were so gracious and friendly. We especially would like to thank the following employees for their consistent hospitality and AWESOME service. From the Royal...

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Helpful?
2Thank Eli R
Missouri City, Texas, United States
Reviewed 10 August 2014 via mobile

I had the most amazing time at the Paradisus Punta Cana! Everything was amazing and out of this world. The rooms were great! Lots of space and terrific room service! My favorite place to eat hands down is Fuego!! Our server Yoel Garcio provided us the most amazing experience! He was friendly, made great suggestions, and kept the drinks coming!...

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Helpful?
Thank Amanda W
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Amanda, Receive the warmest greeting from Paradisus Punta Cana hotel, definitely your best choice. There is no better way for us to start a great new sunny day than reading such a great comment as yours, we deeply appreciate your comment and we are all incredibly happy to know that we were able to make of your stay the...

Torrance, California
Reviewed 10 August 2014

This was our first trip to the Dominican Republic and we decided to use this resort as a friend had stayed there on their honeymoon and loved it. We were very happy that we did. My friend used the Royal Service option, so we did the same. Our butler, Jeffry, was very friendly and nice. We don't speak spanish but...

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Helpful?
Thank Drake M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Drake, Thank you very much for sharing your experience with us, is has been a pleasure for us to have you on vacation at our hotel. Your words are definitely our best gift and the best feeling to know that we exceeded your expectations with our services and accommodation. Our team put their biggest effort to get to serve...

Reviewed 9 August 2014

We have just returned from a week long stay at The Paradisus Punta Cana. My family was so excited to go as this was our first international family trip. I am so sorry we chose this resort. This was the worst resort I have ever visited and the customer service is horrible and non existent. CHECK IN: Check in was...

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13Thank Yanique H
Reviewed 8 August 2014

This was our first trip to the Dominican Republic. My husband and I planned to renew our vows there on our 10th anniversary and we did! This wad paradise. We had 16 guest who joined us and we all agreed. It was heavenly. The food was fantastic, and the staff was great. Beatriz coordinated our ceremony and it was BEAUTIFUL....

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Helpful?
Thank Lakesha H
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Lakesha, Sunny Greetings from Paradisus Punta Cana! Thank you for selecting us as you holiday destination. Thank you for trusting us to host such an especial occasion as it is your anniversary, it was a complete honor for us to serve you and provide you an absolutely amazing stay. We will congratulate our team for making your vacation a...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £191 - £455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Travelocity, Despegar.com and Prodigios Interactivos SA so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#15 Casino Hotel in Punta Cana
#18 Spa Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
525 questions
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Questions? Get answers from Paradisus Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room near the beach”
 of 5 bubbles gracew258, 20 Mar 2017 | Read review
““The Royal Service is the way to go.””
 of 5 bubbles ivanapapp, 20 Mar 2017 | Read review
“Royal Service is well worth it - rooms are close to the beach, pool and most restaurants.”
 of 5 bubbles pattymurphy33, 19 Mar 2017 | Read review
“consider the Royal Service.”
 of 5 bubbles bkimmmel503, 19 Mar 2017 | Read review
“We stayed in the Royal Service area (18+) which lead it to be quieter. You also have a more secluded pool and section of the beach.”
 of 5 bubbles cailinmurphy33, 19 Mar 2017 | Read review
5 of 5