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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,422 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,904: English reviews
Boston, Massachusetts
Reviewed 5 December 2014

I traveled with my husband and 15 year old daughter to Esmeralda over the Thanksgiving holiday. The hotel wasn't bad but it didn't wow me and make me want to come back. First let me give you some info on the airport, which has no bearing on the hotel. When you arrive the porters are rather pushy to take your...

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5Thank Lcameron75
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear L Cameron, All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. Please be assured that we will never cease our efforts to comply with our guests needs and expectations. We are glad you find worth to mention our friendly and polite staff and our convenient tram system....

Northern Alberta
Reviewed 5 December 2014

The Esmeralda was a very nice hotel. We liked the Esmeralda as it was right by the beach. Also the complex for the Esmeralda was small so it was easy to go to any of the three pools or go for buffet. Literally anything we wanted was a one minute walk, whether it was beach, pool, or food. The hotel...

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Thank HHaffner
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We are very pleased to read that you received the excellent service that characterized us as Dominican people. It is nice that you liked so much our hotel, thanks to our luxury rooms, beautiful beach, delicious drinks and the amazing service you received by the staff. Besides, it is delightful to know that you will definetly come back...

New York City, New York
Reviewed 4 December 2014

About me: My family is from the Dominican Republic. I have visited DR for many years. Always stayed with family but never at a Resort. Brought my family this time to show them DR. Waste of time and money. I am going to make this short and sweet as I do not want to re-live the bad experiences. RESORT: Looks...

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11Thank NYCRotaryRocket
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We apologize for the inconveniences you have experienced. Even though you feel a bad breath with this unfortunate situation, we are seriously committed to the achievement of our guest’s satisfaction, because your opinion is one of our top priorities and we do not want you to have a mistaken perception from us. It is a shame that you...

Alton, Canada
Reviewed 3 December 2014

We traveled with our 2 boys (5,6) and my parents for a week in Nov. The weather was fantastic, every day. Almost too hot for me really, we all came home with a great tan despite a ton of sunscreen #30. A tiny shower or two one one of the days, but sunny and hot every other day. The food:...

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2Thank SMRowe
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. Please be assured that we will never cease our efforts to comply with our guest’s needs and expectations. We are glad you find worth to mention our lovely landscaping and really great pool and the best breakfast...

Gatineau, Canada
Reviewed 3 December 2014

My husband & I spent 1 week from Nov 16-23, 2014, at the Luxury Gran Bahia Esmeralda, Punta Cana; it was our 7th vacation at this resort. We have stayed multiple times in other sections of the Gran Bahia Principe but now only stay at the Esmeralda. It is a smaller hotel, has a great atmosphere, very courteous, smiling, hard...

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1Thank Sue647
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Sue, As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination our Luxury Bahia Principe Esmeralda. All our team working you have mentioned will appreciate your wonderful comments. Thank you for preferring our chain...

Reviewed 3 December 2014 via mobile

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Thank Rose D
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Reviewed 3 December 2014 via mobile

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2Thank EmmaSpring
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Reviewed 2 December 2014

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Thank Vitali S
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

New York City, New York
Reviewed 2 December 2014

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Thank akelly125
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Brooklyn, New York
Reviewed 2 December 2014

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2Thank DimaBrooklyn
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £159 - £362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#25 Top resorts Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors are best for silence and better air flow”
 of 5 bubbles michaeloftroy, 29 Mar 2017 | Read review
“Our room is not listed as ocean view but we could see,smell and hear it. Fantastic.”
 of 5 bubbles heidia358, 24 Mar 2017 | Read review
“probably advise ground floor, tho we had a great pool and garden view from second floor . No lift”
 of 5 bubbles nickw331, 23 Mar 2017 | Read review
“either building 90 or 91”
 of 5 bubbles CAH30, 22 Mar 2017 | Read review
“Higher floor will be less noisy as less guests pass through that area. Hallways are noisy”
 of 5 bubbles S2044PDaudreyd, 19 Mar 2017 | Read review
5 of 5