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The Reserve at Paradisus Palma Real

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Traveller (6208)
Pool & Beach (1232)
Room & Suite (1092)
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(821 reviews)
“kids zone”(448 reviews)
“hydro grill”(353 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from The Reserve at Paradisus Palma Real
Special Offer: Up to 30% off
Hotel deals
Offers from The Reserve at Paradisus Palma Real
Special Offer: Up to 30% off
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,090)
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5,633 results
Traveller rating
4,412
817
247
87
70
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4,412
817
247
87
70
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1 - 5 of 5,633 reviews
Reviewed yesterday via mobile

Room and beach location were fantastic, clean and comfortable rooms with quality services. Food and service need to improve to be considered a real five star hotel, specially service!! Most of hotel personnel seemed annoyed and tired of guests. I had a lot problems to...More

Thank AlejandroP1973
Management response:Responded yesterday

Dear Alejandro, We appreciate your feedback and your honest words. Thanks for the valuable time you dedicated to share the details of your experience with the whole TripAdvisor community. We are glad to know that, overall, you enjoyed your vacation time with us. However, I...More

Hotel's Favourite
Reviewed 19 April 2018 via mobile

We've been to several all-inclusive Carribean resorts, and the Reserve with a Family Concierge tops our list. Our experience was immediately first-class with the private Reserve check-in and dinner reservations already made for us. A poolside cabana was also reserved for the next day, and...More

3  Thank Josh H
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 20 April 2018

Dear Josh, What an awesome review! We appreciate all your kind words and comments, as well as the time you dedicated to write and share you beautiful feedback with us and the TripAdvisor community. It is an honor to know we are actually at the...More

Reviewed yesterday via mobile

Let me start by saying I rarely leave reviews, and when I do it’s usually for an outstanding product or service OR when I am really disappointed. The Reserve at Paradisus Palma Real is a luxury resort which I was hoping will be the first...More

Thank Dmitriy D
Reviewed yesterday

Our family of 5 stayed in two of these suites for a week recently. The rooms were adjacent and exactly as pictured online, nicely appointed with comfortable beds and lovely bathrooms. Each second floor suite also had a jetted hot tub on the balcony. Daily...More

Thank MamaNabes2018
Management response:Responded yesterday

Dear Guest, I would like to start by thanking you for your kind words and appreciation of our hotel, its facilities, services and accomodations. We are delighted to know you enjoyed fully your vacation time at The Reserve Paradisus Palma Real. However, I am sorry...More

Reviewed yesterday

This resort was fantastic we loved the decor it was a villa setting not too crowded and quiet if you want it to be the property is immense!!! Food was good and abundant. The staff was very nice One staff member Ramon Marte stood out...More

Thank alessandr0917
Management response:Responded yesterday

Dear Guest, We truly appreciate your kind words and the valuable time you invested to share your experience with the whole TripAdvisor community. It is such a pleasure to read your review and realize what a wonderful vacation time you had while staying at The...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$316 - US$868 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$316 - US$868 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6208)
Pool & Beach (1232)
Room & Suite (1092)
Dining (555)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Islandgirl830
18 July 2018|
AnswerShow all 2 answers
Response from Juan P | Property representative |
Dear Islandgirl830, Receive a warm greeting from sunny Punta Cana. First, we would like to thank you for preference. Our resort features a wide selection of dinning experiences; all the kids - friendly restaurants have a... More
0
Votes
Google Translation
TravelMom0901
17 July 2018|
Answer
Response from Juan P | Property representative |
Dear TravelMon0901, Receive a warm greeting from sunny Punta Cana. First, thank you for considering us for you holidays. Our resort provides standard wheelchairs to our guests with limited mobility and we have an... More
0
Votes
Google Translation
Lindsey M
16 July 2018|
Answer
Response from familyl0vestravel | Reviewed this property |
We are not Club Meliá members. Sorry.
0
Votes
Room Tips
"Ask to upgrade at least to the room with a garden our kids and adults loved it."
Read review
"make sure to upgrade to an oceanfront room"