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Sirenis Punta Cana Resort Casino & Aquagames

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8,013 Reviews from our TripAdvisor Community

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Showing 4,430: English reviews
Reviewed yesterday NEW

It is more than certain that we will be going back to this hotel. Dream place, the food is really excellent and really nothing to complain about at the 4 restaurants we ate. Dream beach, very long. Buffet as varied as well prepared. The staff are always smiling and friendly, so almost nothing to say about the service. When we...

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Helpful?
Thank cassie B
Reviewed yesterday NEW

Well-planned and successful Christmas week. This is our first time at this hotel. We went there mainly for value for money. We were not disappointed. Very spacious room, and room service perfect. The beach and pool are always well cleaned, no problem finding a free place. The staff at Sirenis is a love, always smiling, excellent atmosphere. Thanks to all...

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Thank june B
london
Reviewed yesterday NEW

Having stayed at the Sirenis for 14 nights, wishing for an amazing tropical experience, here is a very honest review from very “normal” people. I don’t think I have ever written a bad review on trip advisor so it deeply disappoints me writing this having spent the amount of money we did to stay here. It really will sound like...

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1Thank ljsmithwhufc
Massachusetts
Reviewed 2 days ago NEWvia mobile

We traveled to Punta Cana and stayed here 1/14 -1/21. There were 18 people in our group including my 1 and 4.5 year olds. Pros: -The weather was gorgeous. -The beach is amazing and there was always beach huts available. The water is not as rough as I had expected. -Pools were great again plenty of huts that were spread...

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2Thank dmr6882
Reviewed 2 days ago NEW

DO NOT SIGN UP TO SIRENIS PREMIUM TRAVELERS CLUB (SPT). *The membership is a complete CON* In April 2016 I took the family to ‘’Sirenis Punta Cana Resort Casino & Aquagames resort’’ (Dominican Republic), which I booked through a UK tour operator, and it cost me approximately £6500. Upon our arrival I completed the initial admin and was handed my...

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1Thank Tracey M
Ontario, Canada
Reviewed 2 days ago NEW

As all of you here before I go to book any hotel I always read some reviews. It's nice to see more excellent and very good once but there is always tons of bad once too and I do not blame anyone for leaving bad review bcs they might had really bad experience but I believe if you going to...

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2Thank krzysiom
London, England, United Kingdom
Reviewed 3 days ago NEW

My wife and I will be returning to this wonderful resort after honeymooning here in 2013 and to celebrate our Wedding anniversary we booked for May 2017 to return. We loved the food, entertainment and the staff were brilliant. We would like to stay in the same room if possible. Could we have an email address so we can contact...

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3Thank Darren C
Aquagames, Assistant at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Darren thanks for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to contact me for anything you might need in a future stay. It will be...

Moscow, Russia
Reviewed 4 days ago NEW

This is the first time I am writing a review. I find most negative reviews nit picky, but this place is so bad, I had to warn you. Starting with a 2 hour check in to get a nasty broken down room with hair in the sheets and a completely rusted out bathtub. Most of the lifts were broken with...

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2Thank dgmoscow
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello dgmoscow We apologize for any inconvenience you might have experienced. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. I’m at your disposition for anything you might need. Please don’t hesitate to contact me. Sincerely Abel Morillo Assistant Manager

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

We came here for 2 weeks, from the reviews I had read prior to arriving, my expectations were on the lower side. Upon arriving, we were greeted with cold drinks and towel. Unfortunately, it ended there. We were first in line but it took forever to complete check in. Other people were done and we were still there. When we...

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2Thank erica m
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear erica Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Please don’t hesitate to write me if you want to discuss further or if you decide to come back in the future...

Reviewed 4 days ago NEW

Our week was very well spent at this hotel. As soon as we arrived, the decoration seduced us. The calm at the reception, the professionalism, the architecture. Well, we admit it takes a little renovation on the side of the rooms. The pools are wide and well kept. Everywhere the details are cared for. Cleanliness is absolute in this hotel....

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Helpful?
Thank Howard B
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Howard B First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation t. I will definitely pass on your comments to Ricky as I’m sure she will be so happy to hear that. I’m glad to hear you enjoyed. Please don’t hesitate to contact me...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £131 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, TripOnline SA and Jetsetter so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#59 Spa Hotel in Punta Cana
#60 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,090 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to be closer to lobby, buffet and water park choose building B-I and L, closer to the pool and beach choose M-T”
 of 5 bubbles krzysiom, 22 Jan 2017 | Read review
“Worst beds ever, I was in tears with how hard they were and how dirty the pillows were.”
 of 5 bubbles PortPerryCanucker, 18 Jan 2017 | Read review
“3rd Floor was where we stayed”
 of 5 bubbles Laura1565, 18 Jan 2017 | Read review
“-If you need to use elevators, you need to go on the ground floor to bring it up”
 of 5 bubbles smyycbksc, 17 Jan 2017 | Read review
“Ask your Concierge about the best room for your needs in advance.”
 of 5 bubbles KristenH347, 16 Jan 2017 | Read review
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