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Sirenis Punta Cana Resort Casino & Aquagames

9,151 reviews
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Traveller (11020)
Pool & Beach (2481)
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Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“tropical suites”(121 reviews)
“jade restaurant”(66 reviews)
“aqua park”(78 reviews)
Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (9,151)Write a Review
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All reviewstropical suitesjade restaurantaqua parka la carte restaurantsanimation teamjames bondbbq on the beachpool bardominican republicsaona islandbuffet restaurantlobster dinnerthemed restaurantsfantastic holidaysteaktwo double bedskids club
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1,761 - 1,765 of 4,953 reviews
Reviewed 23 October 2015

We had a family holiday to this hotel on 25th June 2015 for 11 nights. Our apartments were clean and also near to the pool which was great for us. We planned a few trips with the guys coming round the pool area. Eliot was...More

4  Thank MaryB802013
Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 26 October 2015

Hi MaryB802013, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your...More

Reviewed 22 October 2015

Came back from this hotel October 11 we went for 1 week. We stayed in the h block on the second floor. Great room plenty of space but as soon as we walked in there was a smell. It came from the bathroom. It smelled...More

Thank Nicolas D
Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 23 October 2015

Hi Nicolas D, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve...More

Reviewed 20 October 2015

A well traveled couple & sometimes family - many holidays to the Dominion Republic Firstly - im English .! A working class father just looking for a well needed holiday in the sun - a relaxing time in an all inclusive luxury hotel.. The reality...More

7  Thank Doug P
Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 23 October 2015

Dear Mr. Platt, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you...More

Reviewed 18 October 2015 via mobile

I like many ignored the reviews and hoped for the best. My room and the other two families that were with us was Moldy and not kept up. I have stayed in Motels on the side of a highway that were cleaner and more updated....More

5  Thank Wildmomof3
Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 19 October 2015

Dear Wildmomof3, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the...More

Reviewed 15 October 2015

we stayed 24th sept / 5th oct. been to the Dominican republic 12 times normally staying in riu or iberostar hotels.we where given one of the refurbished rooms which was fine everything you would need although it was hard work getting the fridge restocked ,the...More

5  Thank WHOOPS_7
Response from Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & AquagamesResponded 19 October 2015

Dear WHOOPS_7, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Please don’t hesitate to write me at...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
US$155 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#69 Spa Hotel in Punta Cana
#70 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$155 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#69 Spa Hotel in Punta Cana
#70 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (11020)
Pool & Beach (2481)
Room & Suite (1796)
Dining (672)
Family and Play Areas (228)
Amenities (35)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
james c
20 February 2018|
AnswerShow all 2 answers
Response from luvtravol | Reviewed this property |
When we booked they were listed separately as Sirenis Tropical resort and Sirenis Cocotal resort.
0
Votes
Melissa S
20 February 2018|
AnswerShow all 4 answers
Response from Jennafique v | Reviewed this property |
We have gone twice. Both times we’ve specified the Tropical side ( newly renovated). The cocotal side are more like motels
0
Votes
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Room Tips
"We were in M buildings and these rooms are not re-modelled."
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"Ask for building A, B or C"
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"grounds are lovely and large, be prepared to walk a lot through out the facility"
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"Ask for an upgrade to the newer buildings, and good luck"
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