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Grand Palladium Palace Resort Spa & Casino

7,047 reviews
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Traveller (5079)
Pool & Beach (1379)
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Overview
  • Excellent69%
  • Very good18%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“royal suites”(257 reviews)
“loft suite”(135 reviews)
“sports bar”(243 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Palace Resort Spa & Casino
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,047)Write a Review
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Traveller rating
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1,468
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165
113
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1,191 - 1,195 of 2,593 reviews
Reviewed 15 July 2015

My son is Celiac! They did a wonderful job to accommodate him! They are renovating certain parts of the hotel, They made sure we were not near the noise. I have nothing but good to say about this hotel !More

4  Thank suelovesvaca
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 8 August 2015

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort Spa & Casino. We really appreciate any kind of feedback. In fact, we are so proud that our gastronomy offer, accommodation and excellent...More

Reviewed 14 July 2015

First the beach was filled with seaweed every day and the water was not clear and blue would not go in. They were using a front end loader to scoop up the seaweed.The food was not great at buffets, had to stand in lines for...More

2  Thank Just S
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 8 August 2015

Dear guest, First of all, I would like to thank you for having taken some of your valuable time to post your opinion after having stayed with us. It truly saddens us to learn that your stay with us was not as you expected. We...More

Reviewed 13 July 2015

First visit to this hotel. Clean, comfortable, with features that make for us a pleasant holiday. Friendly staff and willing to help. We took a trip that was delightful and we could see the real life in the Dominican Republic . The meals were good,...More

3  Thank Mugur U
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 8 August 2015

Dear Guest, Thank you very much for sharing your kind feedback on TripAdvisor with travelers around the world. It pleased us greatly to host you during the unique experience you lived in our premises and we are glad that you appreciated our delightful food, our...More

Reviewed 9 July 2015

Had a fab time here except for a few issues:- Air con leaked so had to leave towel on floor at all times Filled whirlpool bath which took nearly half an hour only to find it didn't work!!!! Reported issues with Sunny the First Choice...More

1  Thank Kath J
Response from ltajes, Gerente at Grand Palladium Palace Resort Spa & CasinoResponded 10 July 2015

Dear Guest, Thank you for chosen The Grand Palladium Palace Resort, Spa & Casino and also by having written your comments after having stayed with us. It is always a pleasure to receive feedback from your experience since they are considered as an opportunity to...More

Reviewed 9 July 2015

Just got back from a family vacation at the Grand Palladium in Punta Cana. The trip consisted of 10 adults and 2 children, me and my wife are lesbians. Upon arrival our rooms were not ready and we had to wait hours. The staff kindly...More

5  Thank erin s
Response from ltajes, Manager at Grand Palladium Palace Resort Spa & CasinoResponded 10 July 2015

Dear Guest, Thank you for your preference in selecting Grand Palladium Palace Resort Spa & Casino for your family vacation as well as for taken the time to share your comments. We are specially concern about the situations described, therefore we truly regret and apologize...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Free Parking
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Casino and Gambling
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$209 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Punta Cana
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$209 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Punta Cana
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5079)
Pool & Beach (1379)
Room & Suite (843)
Dining (414)
Family and Play Areas (80)
Business Centre & Event Rooms (28)
Amenities (25)
Questions & Answers
Ask a question
Jordan M
22 February 2018|
Answer
Response from csh2015 | Reviewed this property |
Yes, you will be issued a towel card at check in. You can exchange towels daily at pool area and at check out you need to turn in towel card or towels.
2
Votes
Randy Kristi R
18 February 2018|
AnswerShow all 2 answers
Response from csh2015 | Reviewed this property |
I saw Crown at one bar, but I had to drink Dewar's. A larger whiskey selection would be great. Too much, rum and sweet drinks!!!
1
Vote
davidhensley76
12 February 2018|
Answer
Response from davidhensley76 |
I have tried to call the resort twice and have been hung up on each time. Once by the reservation call center and now the direct properly number. At least that's what the call center rep stated before they hung up. it is... More
0
Votes
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123456290
Room Tips
"Adults should ask for room close to adult-only pool & request a reserve on lounge chairs. Staff at..."
Read review
"I would recommend the 2nd floor. We stayed in 9515 which faced the ocean."
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"Book elsewhere"
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"We stayed in Villa 65 (Palace )- rooms looked as though they have been updated recently. Central to the..."
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