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The Reserve at Paradisus Punta Cana

Traveller (4756)
Pool & Beach (950)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
The Reserve at Paradisus Punta Cana offers extra comfort, privacy, luxury and service. The perfect option for those travelling with the hope to live the perfect holiday. Enjoy being with the family, experience superb fine dining, discover the wonders of the Caribbean, maybe fall in love or simply disconnect from the daily routine. If you are travelling with the family, you will discover a new level of excellence for all ages. Not only is there a wide range of activities so that the kids enjoy every moment, but they will also be delighted and surprised by the personalised details and exclusive attention from the Family Concierge team. Discover the perfect holiday at The Reserve at Paradisus Punta Cana. A superior category of resort where gardens, gastronomy, activities, services, the Caribbean Sea and superb personalised service come together to make every stay unique.
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Property amenities
Pool
Bar/Lounge
Restaurant
Free Internet
Free parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Wonder Week
Hotel deals
6,398Reviews
5,283Photos
618Q+A
100Room tips
Traveller rating
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  • 92
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Popular mentions
+7
Another perfect 10 day trip to The Reserve at Paradisus Punta Cana with our 4 and 7-year-old boys. This was our 4th family vacation to this specific Melia resort and it keeps getting better with not a single actual complaint. The resort is very clean, the grounds are in
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Hotel's Favourite
We had an excellent experience on our 2nd visit at the Reserve At Paradisus Punta Cana from Dec 20 to 27. We felt welcome and they treated us like Queen & King. The hotel is beautiful, the pool is very clean, the pool’s cabin are wonderful and room are very comfortable. There is
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Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 13 Jan 2019
Dear Yaquelin, Thanks a lot for your amazing and sincere feedback. We are delighted to hear of the great time you had and the outstanding service you received while staying at The Reserve Paradisus Punta Cana. For that matter, we thank you for your acknowledgement of the professional and courteous attention you received from Sandra, Luis, Julio, Ángel, José Cabrera, Eric, Walkin, Estefany, Pascuala, Benjamín, Julia, Emilia, Yinnette, José Reynoso, Jonathan, Capuccino and Dely. Wow, thanks for remembering all their names! We thank you for being part of our family. We look froward to welcome you back, hopefully, in the near future. Warm Regards, Hotel Management
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Our third visit to Paradisus Punta Cana and second time at the Reserve while there and it was a fantastic week. Yarol, our family concierge, was friendly, professional, attentive to anything we needed and an all around great guy! We hope to see him again next time! The beach,
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Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 2 days ago
Dear Guest, We thank you for being part of our family and for giving us the opportunity for the third time to offer you a memorable experience. Thanks for your appreciation of our beach, pools, grounds, restaurants and the warm and friendly attitude of our staff. By the way, it will be a pleasure to share your gratitude with Yarol. He will be thrilled! Whenever you feel the need to relax and be pampered in a beautiful Caribbean atmosphere, just come visit us again. Your family at The Reserve Paradisus Punta Cana will be awaiting your return. Warm Regards, Hotel Management
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+1
I just returned from the New Circle by Melia resort in Punta Cana. The resort was beautiful the food was good but not enough entertainment for adults. Most of my friends went to the near by other resorts for that, while I stayed true to the Circle for all my trip, except to go
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Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 3 days ago
Dear Guest, We thank you for your feedback. We are glad to know you enjoyed your vacation time at our sister property and will gladly share your comments with them. Thanks for being part of our family. Warm Regards, Hotel Management
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The staff are superb at the Reserve. On the beach the service by Ramon Ramirez and Santos Frias was excellent getting our chairs ready and checking on us all the time if we needed drinks. When going by the pool I have to mention Jairo Minier who was constantly taking care of
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Review collected in partnership with Meliá Hotels International
Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 4 days ago
Dear Guest, It is truly an honor to hear of the outstanding and personalized service you received from our team. They are really one of our greatest assets and, in this sense, will gladly pass along your compliments and greetings to Ramón, Santos, Jairo and Paula. On behalf of all our team...thanks! Whenever you feel the need to relax and be pampered in in a beautiful Caribbean atmosphere, just come visit us again. Your friends at The Reserve Paradisus Punta Cana will be awaiting your return. Warm Regards, Hotel Management
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
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123456140
Can you still access the adult section if you are staying on the reserve ?
yes
0 votes
I have just returned from their playa del carmen resort and there was plenty of bottled water and water cartons available
1 vote
U do see a lot of birds including flamingos in the main lobby area. overall the landscape is really nice and most trees are mature. regarding beer I'm not sure cause it was from the tab and given in cups with no brand. basket of Crona was for sale and not free.
0 votes
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123456124
"They are old and dark. They defiantly need to renovate the rooms. "
"Reserve has quiet rooms surrounded by a beautiful jungle pool oasis, while the Paradisus one has ocean front rooms"
"Corner rooms have great windows all around and great views of the ocean and pool"
"Family concierge building or Reserve"
"Room was kept clean"
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12345620
PRICE RANGE
US$239 - US$1,220 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
190
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