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The Westin Puntacana Resort & Club

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Traveller (1099)
Pool & Beach (413)
Room & Suite (311)
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Overview
  • Excellent58%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“la yola”(76 reviews)
“free shuttle”(71 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,135)
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967 results
Traveller rating
533
293
77
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All reviewsla yolafree shuttlepunta cana villagecigar barbrassa grillecological reserveindigenous eyesspg platinumecological parkheavenly bedfour pointsclose to the airportsix sensesshuttle serviceminutes from the airportbeautiful propertyrented a car
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1 - 5 of 967 reviews
Reviewed 2 days ago via mobile

Great resort - I am told about 4 years old. Spacious well appointed rooms, all with large balconies. Minutes from the airport. Priced very reasonable during this time which is considered off season. Food OK, but expect slow service. That’s just the pace in DR....More

Thank EquityL
Response from Puntacana Resor... a, General Manager at The Westin Puntacana Resort & ClubResponded yesterday

Dear EquityL, We would like to thank you for your fantastic comment, we are very happy by reading this review. We are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Thank...More

Reviewed 5 days ago

My family of 4 (2 kids-12 & 14) just stayed at the Westin for 7 days. Overall we had a nice vacation because the weather was gorgeous but the hotel was fairly disappointing... Pros: 1. Reasonable room rate. 2. Rooms are nice size and cleaned...More

Thank djhidy
Response from Puntacana Resor... a, General Manager at The Westin Puntacana Resort & ClubResponded 2 days ago

Dear djhidy, Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here, as we're always working to improve in our opportunity areas. We...More

Reviewed 5 days ago

I'm a couple of days into a week vacation with family of 2 boys, ages 12 and 10. The place is beautiful, so relaxing. Way nicer than St John Westin (which has a terrible man-made beach) and Cancun Westin (which is nice but the surrounding...More

Thank descalzo
Response from Puntacana Resor... a, General Manager at The Westin Puntacana Resort & ClubResponded 2 days ago

Dear descalzo, We would like to thank you for taking the time to post this amazing review; we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We can read that you enjoyed...More

Reviewed 6 days ago

My wife and I went to the Dominican and while at another resort she had a stroke. After she got out of the hospital we couldn't fly so we got a room at The Westin for 5 nights. Just what we needed. The bed was...More

1  Thank GuyNurse
Response from Puntacana Resor... a, General Manager at The Westin Puntacana Resort & ClubResponded 2 days ago

Dear Tom and Sandi Jones , We would like to thank you for taking the time to post this nice review; your wonderful words and comments makes us believe that our efforts on service and care were worth it. Thank you for singling out our...More

Reviewed 1 week ago

I stayed at this resort for 5 days, everything was so wonderful. Elaidis at the reception is very attentive and helpful. The restaurants both inside and outside the hotel are exquisite, the service is perfect and clean,but if you don't want to go out of...More

Thank akleinman
Response from Puntacana Resor... a, General Manager at The Westin Puntacana Resort & ClubResponded 4 days ago

Dear akleinman, Thank you very much for taking the time to share your comments with us. We're glad to hear that you had such a great time in our resort and know that you found with us exactly what you deserved. We will share your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$170 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Punta Cana
#34 On the Beach Hotel in Punta Cana
#36 Spa Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Punta Cana
#34 On the Beach Hotel in Punta Cana
#36 Spa Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1099)
Pool & Beach (413)
Room & Suite (311)
Dining (113)
Amenities (65)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
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babacat
16 April 2018|
AnswerShow all 2 answers
Response from trasksp | Reviewed this property |
If you are referring to the shuttle to the other areas within the complex, yes. The shuttle I rode in had seatbelts. The shuttle I had for transportation to and from the airport also had seatbelts. You should be fine.
0
Votes
Bernard P
8 March 2018|
AnswerShow all 2 answers
Response from Lauren C | Reviewed this property |
I don't think you can walk onto the golf course. Breakfast was a buffet and was $15 for the cold buffet and $25 for the hot and cold buffets. If you are a Starwood hotels member, you may be able to get a discount on the... More
0
Votes
Jaunt
7 March 2018|
AnswerShow all 3 answers
Response from Lauren C | Reviewed this property |
I think it depends on your room; some of the toilets have a door separating the toilet from the rest of your bathroom and some do not. I’d call the hotel to ask if your room does or doesn’t.
0
Votes
Room Tips
"4th floor lower numbers will get you better view of ocean."
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"All the rooms have partial view to the ocean and pool view as I could see, so all rooms are perfect."
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"Recommend rooms on the 3rd or 4th floor. All the rooms have a good view."
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"All of the rooms face the pool, and have a view of the ocean. Can't go wrong."
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