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    Hotel Riu Palace Punta Cana

    Playa de Arena Gorda, Punta Cana, Dominican Republic
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    15/10/2017 16/10/2017
    Traveller (5553)
    Pool & Beach (1273)
    Room & Suite (754)
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    Overview
    • Excellent43%
    • Very good29%
    • Average15%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “don manuel” (120 reviews)
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Punta Cana
    Special Offer: SAVE 20% CODE:20RC
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    Luxury Bahia Principe Esmeralda Don Pablo Collection
    6,928 reviews
    #37 of 112 hotels in Punta Cana
     
    Hotel Riu Palace Macao
    3,970 reviews
    #43 of 112 hotels in Punta Cana
     
    Iberostar Bavaro Suites
    9,597 reviews
    #6 of 26 hotels in Bavaro
     
    Hotel Riu Palace Bavaro
    3,482 reviews
    #56 of 112 hotels in Punta Cana
     
    Rooms
    15 Oct16 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,091)
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    1 - 5 of 3,465 reviews

    Reviewed 3 days ago

    We were terribly disappointed with our experience. The first room we were provided had mold on the walls and a ceiling fan that made a grinding noise so loud you could here it down the hall. We were provided another room where the air conditioning...More

    Thank gailvoss56
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta CanaResponded yesterday

    Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your wedding anniversary. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea...More

    Reviewed 6 days ago via mobile

    Wouldn't recommend the hotel to anyone. The rooms stink and are very dated. Air conditioner doesn't exist and needs at least filter change. Many cockrochs in a room. Swimming pool tiles missing. Restaurant meals are poor quality. However staff are very nice and friendly. Disappointed...More

    Thank Zivile S
    Reviewed 1 week ago via mobile

    I don't know where to start from, hotel design is great and staff are OK some of them as far as you tip them , but there is so many problems with this hotel. 1.electricty keep cutting out as result WiFi. 2.salad and sea foods...More

    2  Thank HighRank P
    Reviewed 1 week ago via mobile

    I had to stay here overnight. My flight to Jamaica had to be diverted. Driving up to it looked amazing but I was soon brought back down to earth with a bump. The room I was given was disgusting. I wouldn't let my dog stay...More

    Thank lulujem
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta CanaResponded 2 days ago

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Reviewed 1 week ago via mobile

    This was my first time to an all inclusive resort and I was wondering if I would like it or not. But the staff at this place was simply amazing. The front desk man ramando (sp) helped us with anything we needed. Then at the...More

    3  Thank Butch9101
    Luxury Bahia Principe Esmeralda Don Pablo Collection
    6,928 reviews
    #37 of 112 hotels in Punta Cana
     
    Hotel Riu Palace Macao
    3,970 reviews
    #43 of 112 hotels in Punta Cana
     
    Iberostar Bavaro Suites
    9,597 reviews
    #6 of 26 hotels in Bavaro
     
    Hotel Riu Palace Bavaro
    3,482 reviews
    #56 of 112 hotels in Punta Cana
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Babysitting
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$167 - US$465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Romantic Hotel in Punta Cana
    • #44 Family Hotel in Punta Cana
    • #58 Luxury Hotel in Punta Cana
    • #60 Top resorts Hotel in Punta Cana
    • #63 Spa Hotel in Punta Cana
    • #64 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 612
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Hotels.com, Travelocity, TravelUp, Hotwire, Evoline ltd, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Riu Palace Punta Cana Hotel Punta Cana ,
    • Punta Cana Riu Palace ,
    • Riu Palace Hotel Punta Cana
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    Traveller (5553)
    Pool & Beach (1273)
    Room & Suite (754)
    Dining (415)
    Hotel & Grounds (3310)
    Bathroom (78)
    Family and Play Areas (62)
    Business Centre & Event Rooms (23)
    Nearby
    Luxury Bahia Principe Esmeralda Don Pablo Collection
    6,928 reviews
    .13 miles away
     
    Hotel Riu Palace Macao
    3,970 reviews
    .30 miles away
     
    Iberostar Bavaro Suites
    9,597 reviews
    .86 miles away
     
    Hotel Riu Palace Bavaro
    3,482 reviews
    .49 miles away
     
    Nearby Restaurants
    Passion By Martin Berasategui at Paradisus Punta Cana
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    Luxury Bahia Principe Esmeralda
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    .14 miles away
    El Huarique
    89 reviews
    1.98 miles away
    Gabi Beach
    510 reviews
    2.01 miles away
    Nearby Attractions
    Punta Blanca Mall
    27 reviews
    .84 miles away
    Diamante Casino
    17 reviews
    .34 miles away
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    Scubacaribe
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    .50 miles away
    Ask a question
    Questions & Answers
    Sharon M
    22 September 2017|
    AnswerShow all 2 answers
    Response from mkb607 | Reviewed this property |
    Sorry, lobster, not lobster tales. I did not see an edit just a cancel.
    0
    Votes
    Amani H
    20 September 2017|
    AnswerShow all 2 answers
    Response from Anderson A |
    We are getting there next month as well, I'm thinking of bringing air fresheners for our guests just in case. The hotel should really address this issue have you tried contacting them about this I have and I haven't gotten a... More
    0
    Votes
    Sharon M
    16 September 2017|
    Answer
    Response from Lilmsxray | Reviewed this property |
    No it does not
    0
    Votes
    Room Tips
    "Don't rely on the stars rating."
    Read review
    "All the rooms had balconies and great views, resort is shaped like a U so the ends had better views."
    Read review
    "Go to Hotel Riu Palace Tropical Bay Negril"
    Read review
    "Ask for rooms with a view of the main court, water fountains."
    Read review
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