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Rooms, Buffet, Animation, Staff, Location. Almost everything in maximal pontuation!
The staff in restaurants, and in animation, are incredibly friendly and helpful.
Tematics Restaurants below 5 stars. The general Restaurant (D.Manuel, is better....).
The threat of charging a penalty of $ 100, if...More
ROOM ROBBED and valuables STOLEN! Located in an unsafe, unprotected area. Hotel staff was very sneaky, our room was broken into and ROBBED when we were eating dinner. We were clearly being watched by those in the hotel to know exactly when we were leaving...More
Three of mis amigas and myself (all age 23) vacationed at the Riu Palace Punta Cana for 5 nights. The staff was friendly, but never invasive. They were actually very protective when meeting us on our way to Pacha, the disco; they kept an eye...More
A family holiday with 2 boys age 13 and 11. I had read some poor reviews and was worried about what we would find.The hotel is much better in reality than its pictures. It is in a beautiful setting on the beach with all non...More
Good facilities and standard of cleanliness although I'm not sure about the swimming pools as both my kids got ear infections (beware it cost me £170 after seeing a pharmacy and getting medication- complete rip off)
I didn't enjoy Dominica much as the excursions involved...More
Response from Elisaden S | Reviewed this property |
You can walk in ..there are Ala carte restaurants that have a limited space .. so I suggest come in there early .. Dinner usually starts at 6 pm. I never had to reserve any of our Specialty Restaurant.
Our agent have told us to contact insurance??! The complaint was to do with the damp and mould which is being covered by bleach, hygiene in restaurants and the fact all staff and reps seem to be on one big cover up together !
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"Ask for a room on a higher level closer to the beach for best views."