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Hotel Riu Palace Punta Cana

5,218 reviews
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Traveller (5790)
Pool & Beach (1282)
Room & Suite (782)
Overview
  • Excellent43%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
“don manuel”(124 reviews)
“musty smell”(272 reviews)
“la bodega”(44 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Riu Palace Punta Cana
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,218)Write a Review
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1,229
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627
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280
Show reviews that mention
All reviewsdon manuelmusty smellla bodegaspecialty restaurantssports barpalm treeskrystal restaurantcaribbean streetdominican republicother resortsmake reservationssteakbeautiful beachplenty of chairsjunior suitethe wait staffmain buffet
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2,771 - 2,775 of 3,540 reviews
Reviewed 20 September 2010

Positive: Rooms, Buffet, Animation, Staff, Location. Almost everything in maximal pontuation! The staff in restaurants, and in animation, are incredibly friendly and helpful. Negative: Tematics Restaurants below 5 stars. The general Restaurant (D.Manuel, is better....). The threat of charging a penalty of $ 100, if...More

Thank J0ca
Reviewed 8 September 2010

ROOM ROBBED and valuables STOLEN! Located in an unsafe, unprotected area. Hotel staff was very sneaky, our room was broken into and ROBBED when we were eating dinner. We were clearly being watched by those in the hotel to know exactly when we were leaving...More

8  Thank Travel9011
Reviewed 7 September 2010

Three of mis amigas and myself (all age 23) vacationed at the Riu Palace Punta Cana for 5 nights. The staff was friendly, but never invasive. They were actually very protective when meeting us on our way to Pacha, the disco; they kept an eye...More

6  Thank prettyinpink4743
Reviewed 5 September 2010

A family holiday with 2 boys age 13 and 11. I had read some poor reviews and was worried about what we would find.The hotel is much better in reality than its pictures. It is in a beautiful setting on the beach with all non...More

4  Thank caroline21again
Reviewed 30 August 2010

Good facilities and standard of cleanliness although I'm not sure about the swimming pools as both my kids got ear infections (beware it cost me £170 after seeing a pharmacy and getting medication- complete rip off) I didn't enjoy Dominica much as the excursions involved...More

4  Thank adamtheking
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About
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Babysitting
Breakfast included
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$239 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Punta Cana
#59 Luxury Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#66 On the Beach Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
Room types
Suites, Family Rooms
Details
Price range
US$239 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Punta Cana
#59 Luxury Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#66 On the Beach Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
Room types
Suites, Family Rooms
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Traveller (5790)
Pool & Beach (1282)
Room & Suite (782)
Dining (425)
Hotel & Grounds (3493)
Bathroom (84)
Family and Play Areas (63)
Business Centre & Event Rooms (23)
Questions & Answers
Ask a question
tklimac
15 January 2018|
AnswerShow all 2 answers
Response from Elisaden S | Reviewed this property |
You can walk in ..there are Ala carte restaurants that have a limited space .. so I suggest come in there early .. Dinner usually starts at 6 pm. I never had to reserve any of our Specialty Restaurant.
1
Vote
Jessica B
10 January 2018|
Answer
Response from TravelingGuys2010 | Reviewed this property |
Yes--there is a very small room service menu. There is a turkey sandwich and nachos along with a couple of desserts.
1
Vote
Martinej
9 January 2018|
AnswerShow all 2 answers
Response from Martinej | Reviewed this property |
Our agent have told us to contact insurance??! The complaint was to do with the damp and mould which is being covered by bleach, hygiene in restaurants and the fact all staff and reps seem to be on one big cover up together !
0
Votes
Room Tips
"Ask for a room on a higher level closer to the beach for best views."
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"There are no good rooms!!!!"
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"All rooms are good"
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"Some of the rooms face the internal courtyard. Those are our preference as we tend to start and end our day..."
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