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Carretera Macao SN Playa Arena Gorda, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$176
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Traveller (11576)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Caribe
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#78 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice

Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Welcome to Occidental Caribe, a nice option for travellers like you.

As your “home away from home,” the all-inclusive resort rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with wifi available.

Guests have access to 24 hour front desk, room service, and a concierge while staying at Breezes Punta Cana. In addition, Barcelo Premium Punta Cana offers a pool and breakfast, which will help make your Punta Cana trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you like Mediterranean restaurants, Barcelo Punta Cana Hotel is conveniently located near Passion By Martin Berasategui at Paradisus Punta Cana, Kukua Beach Club, and Aqua.

Occidental Caribe puts the best of Punta Cana at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
French, Russian, Spanish, German
Hotel links
Special Offer:Additional 5% off
13813Reviews1292Q+A100Room tips
Traveller rating
  • 5,638
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  • 2,102
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Popular mentions
Longs3 wrote a review 23 Oct
Saint Louis, Missouri50 contributions63 helpful votes
This place was bad from the moment we arrived. Please do yourself a favor and look at other places to stay in Punta Cana. This place caters to locals & Spanish speakers. They do not tell you that they offer cheap weekend packages to locals and they literally bus them in to this place. Bus after bus after bus… Lines were extremely long, locals extremely rude to non-locals, so many people that the pools were just people stacked on top of people. They were doing things that I wouldn’t want my kids to see. Staff only paid attention to the locals. Arrived on Friday afternoon around 3pm, and the lobby was packed. Tried to check in, and was told that I had to stay in line. Found the line, stood in line for 2 hours, line didn’t move, and finally had to start acting upset before the desk clerks started allowing people in the line to check in. It’s hot in the lobby, no organization, no welcome, no drinks on hand. Just repeatedly told by staff to stay in line. Problem was that they continued to let locals go directly to the counter to check in & bypass the line. So all of us non locals were just stuck and waiting. I was sweaty & frustrated & ready to turn around and go back home at this point. Lighting in bathroom was non existent. Could not see to put on make up, etc. Bathroom ceiling leaked for 3 days before they fixed it. Housekeeping never got the towel situation right. Toilet handle was broken & hubby had to fix it. The mini fridge was only stocked when I left a note with tip asking for water. (Btw- bottles of water are not sold in the market. The only way to get them is through your mini fridge.). Sheets on bed felt like sandpaper because they had been washed so many times. Walls are thin and you hear EVERYTHING going on next to you. The buffet is absolutely terrible. Basically the same food over & over. Bland. Disgusting. The lines where they make hot food for you are super long, and the food is not even worth it. Birds fly in the dining area. They eat off the buffet line & leave special gifts all over the floor, chairs & tables. Service at the buffet is so-so. Most days we were halfway through eating before wait staff approached us to get our drink order. Over the weekend when the locals were there, we had to clean off a table, fetch our own silverware & drinks, and we never had a wait staff even approach us during weekend meals. As for the restaurants, not all of them are open. You make reservations at the guest service office (something they neglect to tell you at check in). The Japanese was the only good meal we had all week. Mexican was okay. Good luck trying to get pizza at the pizzeria. The pool is okay through week, but too crowded on the weekend. The swim up bar is not open at all ever. The beach is the only reason to stay at this place. Go by the lifeguard stand #1 (there are less people & the sand is better & use the pool bar as the service is better & bathrooms are cleaner over here.). Over by lifeguard stand #2 , it is nice but more crowded, sand turns to rock in the ocean, and there is always a line for drinks at the beach bar. Overall, service is bad here. The language barrier was a huge problem. I used as much Spanish as possible, but I had workers actually tell me “no hablo English”, roll their eyes, and just walk away. Btw- I was asking for directions to places because their map of the facility is wrong. I really thought our biggest problem on vacation would be remembering to get the Covid test to come home. Boy was I wrong. We just had issue after issue. And we were treated so poorly. (They do have Covid testing which they offer every day except Sunday from 8:30 to 10 am with same day results. Front desk will tell you to go to the Internet cafe for the test. To help you find this… because the front desk staff told us incorrectly. The Internet cafe is on the 3rd floor and the sign on door is library and business center. Remember 8:30 is approximate to these folks. We waited until almost 9 before they showed up.) Every non local from multiple different countries that I spoke with stated that they thought this place was terrible & they were just trying to make the best of it. When we ran into each other around the resort, we all shared our negative stories with each other about the place. If you decide to stay here, GOOD LUCK.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Pick another place in punta cana
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Response from Alvaro Fontenla, Owner at Occidental Caribe
Responded yesterday
Dear Customer We sincerely appreciate the time you took to share your opinion after your visit to our hotel. The opinions of our clients are of the utmost importance to ensure compliance with our service standards at all times. Please accept our sincere apologies for the incidents you experienced during your stay. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have taken to share your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We look forward to welcoming you again very soon. Alvaro Fontenla Director Occidental Caribe
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Chasmebadur wrote a review Sep 2021
New York City, New York23 contributions16 helpful votes
Hotel's Favourite
Awesome staff and the cleanliness only thing that i felt missing was bathroom needs to be updated and Restaurant and buffet needs to have more food choices for vegetarian food and for some culinary experience
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Alvaro Fontenla, Owner at Occidental Caribe
Responded 3 Sep 2021
Dear Customer First of all, we would like to thank you for choosing our hotel and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read it. We are very grateful for your compliments to our staff, whose kindness and kindness is one of our hotel's greatest strengths, and I promise to congratulate all of them on their behalf for contributing to your well-being during your stay at our hotel. Last but not least, We are proud to know that you were able to enjoy the result of the effort of our chefs to satisfy the culinary desires of our guests, offering them the most delicious dishes. Thanks again for this heartwarming review about your stay with us, we look forward to your next visit. Álvaro Fontenla Director Occidental Caribe
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Travwjhn wrote a review 21 Oct
New York City, New York12 contributions9 helpful votes
This was our first time at this location. Hotel is big and clean, all staff wore mask if that is a concern. Beautiful on location beach. The pool area is nice and spacious, but when booking they listed that the swim up bar was open but it was not, this was a big thing bc we love to be the pool. No worries, there is a poolside bar and restaurant. A special thanks to Samuel at the poolside bar that went over and beyond to take care of us in the pool. There is a huge open buffet restaurant for breakfast and dinner in the hotel. I found the food to be okay (fruits were great), the breakfast foods that aren't from the grill, need to be hotter. Actually the buffet in the smaller poolside restaurant tasted much better to us. Wi-fi was terrible... And their definition of Airport Transfers, means they will call a taxi. No shuttles to or from.
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Date of stay: October 2021
Rooms
Cleanliness
Service
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Response from Alvaro Fontenla, Owner at Occidental Caribe
Responded 4 days ago
Dear Customer We sincerely appreciate the time you took to share your opinion after your visit to our hotel. The opinions of our clients are of the utmost importance to ensure compliance with our service standards at all times. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have taken to share your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We look forward to welcoming you again very soon. Álvaro Fontenla Director Occidental Caribe
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tom bansky wrote a review 19 Oct
2 contributions
we really enjoyed this holidays in Punta Cana, we from Austin and loved the place, the beach is amazing (no seaweed), the people and even the food despite some bad comments we have read. we suggest rooms in the 1 block, the seaview is very calm and inspiring. this hotel is the younger brother of Big Barcelo Bavaro, but can compete with it, specially since the rate is almost half compared to Barcelo. i expect we are repiting on 2022.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: block 1 is much better
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Response from Alvaro Fontenla, Owner at Occidental Caribe
Responded 5 days ago
Dear Customer We would like to express our appreciation for the comments you have made about your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and to ensure that all of our guests return home with fond memories of their vacation. Thanks again for this heartwarming review about your stay with us, we look forward to your next visit. Álvaro Fontenla Director Occidental Caribe
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Linda R wrote a review 11 Oct
1 contribution
Unfortunately this hotel used to be a great one, this was my second time visiting, and we are so disappointed with it, HORRIBLE FOOD, DRINKS, MAINTEINANCE, I have never posted anything before but is good for everyone to know about this, sometimes you have couple options for food but at this place everything was disgusting, rooms after moving us couple times finally got a good room for us my friends/ family couple, got a double bed, but anyway Raquel Rodrigez the new manager that half of the staff didn’t know she tried to make our stay a little better. I will give this property a 2 star just because the good staff. I not go back to this place or maybe to DR because going in was a terrible experience getting trough customs or immigration was another bad experience. SORRY.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Alvaro Fontenla, Owner at Occidental Caribe
Responded 1 week ago
Dear Customer We sincerely appreciate the time you took to share your opinion after your visit to our hotel. The opinions of our clients are of the utmost importance to ensure compliance with our service standards at all times. Please accept our sincere apologies for the incidents you experienced during your stay. We also regret that our gastronomy did not meet your expectations, mainly because the quality and diversity of our culinary offer is one of our strengths. We take your comments about our cuisine very seriously, because we want our gastronomy to continue to be very special for our customers. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. Once again, we truly appreciate the time you took to let us know about the inconveniences you experienced during your stay, and we sincerely hope that you will give us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Álvaro Fontenla Director Occidental Caribe
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PRICE RANGE
US$103 - US$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo punta cana hotel punta cana, breezes punta cana, barcelo punta cana resort, barcelo premium punta cana, barcelo dominican punta cana, punta cana barcelo
FORMERLY KNOWN AS
Barcelo Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
798
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Frequently Asked Questions about Occidental Caribe
Which popular attractions are close to Occidental Caribe?
Nearby attractions include Hard Rock Casino Punta Cana (0.6 miles), ORO Nightclub (0.6 miles), and Little Switzerland (0.7 miles).
What are some of the property amenities at Occidental Caribe?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Caribe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Caribe?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Caribe?
Yes, free parking is available to guests.
What are some restaurants close to Occidental Caribe?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Occidental Caribe?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Caribe have an airport shuttle?
Yes, Occidental Caribe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Occidental Caribe?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Caribe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Caribe?
The staff speaks multiple languages, including Spanish, French, German, and Russian.