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Occidental Caribe

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Occidental Caribe
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8,291 Reviews from our TripAdvisor Community

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Showing 4,430: English reviews
New York City, New York
Reviewed 2 April 2013

I went with a bunch of my friends to this Hotel. It looked really good in pictures an the price wasn't too loud. We got there and we waited for almost 2 hours to check in. We got to the rooms and it wasn't too bad at first sight. But when we headed back to the rooms and me and...

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Helpful?
1Thank MargaritaR734
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Margarita, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us.We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We apologize if the food was not according to your preference. We are glad to find out...

Toronto, Ontario, Canada
Reviewed 2 April 2013

The staff did not even try to communicate with myself and my group in English (we were there for a destination wedding), the food was pretty awful but that's expected, and you have to literally chase people down to get some fresh towels in your bathroom on a daily bases. My fiancé's shoes and my sweater were both stolen, and...

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Helpful?
1Thank Amara D
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Amara, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

pei
Reviewed 2 April 2013

I returned to the BPC from March 21st to 28th, my 4th year in a row, 5th in total, and the first trip I have taken as a single traveller. FLIGHT/TRANSFER I flew out of halifax, Air Transat through Nolitours. Flight was fairly uneventful, left on time, and we actually arrived earlier than anticipated. There was a meal service, family...

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Helpful?
3Thank peireg
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, In the name our entire team we would like to thank you for choosing Barcelo Punta Cana for your holidays and for taking the time to write a review about your experience. We want to express our satisfaction to hear that our calm and relaxing ambience, the service and our facilities ensured you another memorable holiday. At Barcelo...

Comox Valley, Canada
Reviewed 2 April 2013

We just got back from another wonderful vacation from the Barcelo Punta Cana. This was our second time going to this resort. We went from March 24 to April 1st, 2013. The first 3 days of our vacation were very hot and sunny! The remaining 4 days of our vacation were rainy and overcast but that has nothing to do...

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Helpful?
3Thank Sherry M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear MamaSug, First of all, thank you so much for take your time to write your feedback about your recent stay with us. On behalf of our entire team we appreciate your trust in us once again. We feel through your words that we improve every day our service valuated through our quality system service, supported by the excellent job...

Calgary, Canada
Reviewed 1 April 2013

We just got back from a week stay at the Barcelo Premium Punta Cana. My son got married there and all I can say is thank goodness we didn't listen to the bad reviews. There was a group of 23 of us and other than some minor complaints that were dealt with quickly, everyone had a great time. I stayed...

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Helpful?
2Thank Mary D
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Mary, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

minnesota
Reviewed 1 April 2013

Just returned from a GREAT vacation at Barcelo Punta Cana. We travelled with another couple, and 2 children. The resort did have some spring breakers, but HARDLY noticeable (which was my concern, having kids with us). We didn't witness any bad behaviour, and the entire trip was very family-friendly. Getting through the airport and to our transfer was easy. The...

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Helpful?
5Thank angelabanana
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Angela, We greatly appreciate that you have chosen Barcelo Punta Cana for your holidays. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is a pleasure to read that you...

Reviewed 26 March 2013

Stayed at the Barcelo Punta Cana recently for 2 weeks. (Attended wedding, this resort would not be my first choice) I love the DR, its people and its culture and have been going there off and on for over 20 years. Positives: Beach - Beautiful white sand, but huge waves (if you want to swin in the ocean, not the...

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3Thank deutschlady
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taking into great consideration for their analysis, in order...

canada
Reviewed 25 March 2013

I chose this hotel on Flight Centres recommendation. There was my first mistake trusting them. They showed me pictures of the rooms...ya they were the rooms in Bldg 1 and 2 that have been updated. My room was disgusting I didn't even have a pole on my towel rack handles. Oh and all the ugly stories that I read regarding...

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Helpful?
Thank Beachbab31
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barcelo Punta Cana for your holidays. In the name of our entire staff, we want to thank you for taking time to share your review with other travelers. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with...

St. John's, Canada
Reviewed 25 March 2013

This was our first trip to the Dominican republic and we read many reviews about this resort...some were not so appealing so we went with an open mind. Although this resort is not new, you can definately see people working to maintain the property. The staff was absolutely fantastic. Always smiling and willing to help you....i still smile thinking how...

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Helpful?
3Thank Joyce M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Joyce, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different activities. It is an honor to know that our staff is providing our...

Chester, New York
Reviewed 24 March 2013

$4,000 dollar nightmare!! Food was horrrible!! You have to make reservations for specifics restaurants which they only have appointments for 9:00pm! They didn't care that you had an infint that had to be to bed! Beach towels they limit you for one per person and they are strict even for baby! Rooms are filthy no update! Some employees were nasty!...

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Helpful?
3Thank Neilmpd1188
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you to take your time to write and share your review in Tripadvisor. Checking your words we can appreciate you didn’t have a pleasant stay in Barcelo Punta Cana and that we couldn’t fill your expectation about our property. We try to keep our quality service to give you our best and we take all guest feedback...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: £96 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Barcelo and Despegar.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
490 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 1 was near the quiet pool. Tip the bartenders/waitresses, they will remember you and provide better service.”
 of 5 bubbles MplsTraveler96, 28 Mar 2017 | Read review
“If you are looking for a relaxing vacation, this is not the place for you.”
 of 5 bubbles VanessaB931, 23 Mar 2017 | Read review
“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
5 of 5