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Terra Nova All Suite Hotel

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Terra Nova All Suite Hotel
Terra Nova All Suite Hotel
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264 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Manchester
Reviewed 18 May 2016

Arrived from Montego Bay via the Knutsford Express to visit family. Friendly staff, very lively bar on a Friday night which we enjoyed. British electricity plug in the bedroom! Convenient and pleasant hotel.

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Helpful?
Thank Alfie51
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Alfie51, Thank you for your review. We’re happy you enjoyed the conveniences of your suite and the atmosphere of our bar and lounge. We’ll continue to enhance the details that help make our property special. We look forward to your return visit in the future.

New York City, New York
Reviewed 14 May 2016

My husband and I checked in on April 30 to May 3. The service was good and the food was also good. I had to call housekeeping for an iron and ironboard cover and they responded to my request. The room was clean. A tiny detail in which the floor around the toilet had what looked like dried urine. However...

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1Thank jacaud
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Jacaud, Thank you for taking the time out to share your experience with us and the rest of the TripAdvisor community. We are truly apologetic for the inconvenience caused during your stay but are comforted in knowing these were handled with the utmost care and fortunately, did not impede on your experience with us. We are thrilled the service...

Fayetteville, Arkansas
Reviewed 7 May 2016 via mobile

We knew at check-in service at this hotel was excellent. The duty manager, David Sleight, escorted us to the room, and pointed out some amenities. Later, when we asked about a restaurant in walking distance, he walked us to the gate and helped us cross the street. The breakfast was great and the servers there were well-dressed and professional. If...

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Thank Audrey112014
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Audrey112014, Firstly, we sincerely apologize for the inconvenience experienced with your shower light during your stay. This we can assure you is not typical of the hotel and has since been rectified. We are delighted to know that the courtesies extended by our Duty Manager, David Sleight were appreciated and will be sure to relay your commendations to him...

Brampton, Canada
Reviewed 4 May 2016

I must share my incredible dinner dining experience in the Regency Room on Sunday May 1/16 at 630pm . My husband and I decided make reservations there to celebrate his birthday. From the Maitre D to the server, we experienced Top Notch customer service. They exuded a warm and welcoming demeanor and had a good knowledge of the menu and...

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1Thank AllisonBell1
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear AllisonBell1, Thank you for sharing your dining experience with us and the rest of the TripAdvisor community. We are truly grateful for your kind feedback. The Regency Restaurant is one of our most beloved areas at the hotel as it stands to provide our guests with the most exceptional dining experience possible. We’re delighted to know you found the...

Magnolia, Texas
Reviewed 22 April 2016

This is a first rate hotel anywhere in the world. I seldom lavish praise on hotels or restaurants, and a 5 star review doesn't mean that its the best ever, and as in the case of the Terra Nova, it's not only excellent, it exceeds expectations. The room is near perfect, the staff is efficient, friendly and helpful, and the...

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Thank Ray2k
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Dear Ray2k: Thank you for your very kind feedback. We’re thrilled that you particularly enjoyed the areas that we are most passionate about i.e. our accommodation, service and food. We’re happy to be among the finest and grateful for your acknowledgements. We hope to host you again in the near future.

Reviewed 14 April 2016 via mobile

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Thank J.a. Flowergirl B
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

Washington DC, District of Columbia
Reviewed 7 April 2016

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1Thank pinkindira
ShareeTN, Guest Relations Manager at Terra Nova All Suite Hotel, responded to this review

New York City, New York
Reviewed 21 March 2016

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Thank Exquisite E
ShareeTN, Public Relations Manager at Terra Nova All Suite Hotel, responded to this review

Reviewed 17 March 2016

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Thank Jeanne P
ShareeTN, Public Relations Manager at Terra Nova All Suite Hotel, responded to this review

Coral Springs, Florida
Reviewed 15 March 2016 via mobile

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1Thank Mrs Dishon L
ShareeTN, Public Relations Manager at Terra Nova All Suite Hotel, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Terra Nova All Suite Hotel rests proudly in the heart of New Kingston, Jamaica, welcoming guests with its lush gardens, impeccable service and understated elegance for over 45 years.A symbol of white glove service and the pride of New Kingston, the hotel remains the only boutique hotel in Kingston catering specifically to the discerning business traveler. Since 1959, whether traveling to Kingston on business or pleasure the Terra Nova combines tradition with elegance and style to accommodate the needs of all our guests. ... more   less 

Additional Information about Terra Nova All Suite Hotel

Address: 17 Waterloo Road, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: £180 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Terra Nova All Suite Hotel 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Hotel Style:
#1 Business Hotel in Kingston
#3 Luxury Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Terra Nova All Suite Hotel staff and other travellers.
13 questions
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Basildon, United Kingdom
2 days ago
Aldershot, United Kingdom
over a year ago
2 days ago

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Questions? Get answers from Terra Nova All Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury suites on the top floor have the most space especially if you need to work”
C3607OHrebeccas, 24 Apr 2017 | Read review
“junior suites seem fine size wise”
Enoch_James, 6 Apr 2017 | Read review
“Blue Mountain Suite (you won't be dissappointed)”
dorlisaebanks0117, 19 Feb 2017 | Read review
“The sofa bed is not comfortable for an adult.”
A3737ZZjs, 16 Dec 2016 | Read review
“End of corridor furthest from main frontage is best for light reduced bar noise.”
F7240LVpatrickd, 18 Aug 2016 | Read review
5 of 5