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Royalton White Sands Resort

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Royalton White Sands Resort
Royalton White Sands Resort
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4,962 Reviews from our TripAdvisor Community

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There are newer reviews for Royalton White Sands Resort
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Showing 4,843: English reviews
Palo Alto, California
Reviewed 3 February 2017

This hotel is poorly managed . They welcome you with smiles but can't come through in the end. Room not ready when promised . Zen Resturant was horrible !! No idea what sushi is - it was disgusting . Overall this is a 2 star resort

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5Thank Goldfinger91
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Dear Goldfinger91, Please receive warm regards from the management team at Royalton White Sands. Thank you for choosing to vacation at our beautiful resort and for taking the time to share your experience with us. We are truly surprised to hear that the delectable Japanese food at our Zen restaurant was not to your liking. We are deeply sorry for...

Toronto
Reviewed 3 February 2017

This place is simply amazing! Our family of 4 (7 year old & 2 and a half year old) had a great time. The kids pool with the water slides is awesome, they didn't want to leave it. Food is the best too!

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4Thank Pritesh M
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Dear Pritesh M, We are happy to hear that you had a great family vacation at our Royalton White Sands, where your children thoroughly enjoyed our kids pool and splash water park slides. We feel honored reading that our food is the "best" and we will surely pass on your praises to our team of chefs who work hard to...

Montreal, Canada
Reviewed 3 February 2017

Had a great time, staff was excellent, rooms were a bit lackluster, but overall resort is great. Restaurants, entertainment staff and bars were all great. Nice beach, friends were in diamond club and said was not really worth it.

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3Thank H6881TWracheld
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Dear H6881TWracheld, We really appreciate your having chosen our Royalton White Sands, allowing us to serve you on your last vacation. We are excited hearing that you had a great time interacting with our staff and that our entertainment and delicious selections of foods were all to your fullest satisfaction during your time with us. It was a pleasure hosting...

Reviewed 2 February 2017

Rooms - I read the reviews on trip advisor and still ignored them, let me save you some time. YES all of the rooms are small in comparison to other Hotels. Unless you’re wasting extra money on the “Diamond Club”. Rooms - Inspect your room well when you first arrive. As we found that the safe was broken, after locking...

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9Thank John S
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Dear John S, Please receive warm regards from the management team at Royalton White Sands. Thank you for choosing our resort for your last vacation and for taking the time to share your experience with us. It is our deepest regret to read that you went through so many inconvenience during your stay; we can assure you that the circumstances...

Sheffield, United Kingdom
Reviewed 2 February 2017

Went here for a wedding ,staff are lovely ,entertainment staff also ,had a lovely holiday ,food was nice but could do with food being warmer in the restaurants ,the jerk hut food in the afternoon was hot , They need more staff in the sports bar ,thanks for kevon for singing to us in the reception bar on the wedding...

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1Thank lisa b
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Dear lisa b, Thank you for choosing our beautiful hotel and for taking the time to share your experience with us. Your wonderful comments about our lovely staff, fantastic entertainment and delicious food makes us very happy. Our staff love to hear your feedback and we will be sure to relay your praises to Kevon for his marvelous services in...

Toronto, Canada
Reviewed 2 February 2017

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6Thank Shane S
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

manchester
Reviewed 2 February 2017

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3Thank barry t
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Winnipeg, Canada
Reviewed 2 February 2017

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1Thank mama1358
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Toronto, Canada
Reviewed 2 February 2017

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3Thank mortgagejake
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

Hamilton, Canada
Reviewed 2 February 2017

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3Thank mcintoshcrystal
RoyaltonJamaica, General Manager at Royalton White Sands Resort, responded to this review

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Your All-In Luxury™ vacation starts on one of the Caribbean's most idyllic settings. "White Sands" beach in Jamaica is a powdery white slice of paradise, separating lush tropical gardens from the turquoise Caribbean Sea, just a 35 minute drive from the Montego Bay Airport. A warm reception and chilled cocktail set the tone for a week of extravagance. The elegantly appointed lobby offers a scenic view of the modern resort facilities. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking in our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms. From Luxury Rooms to Diamond Club(R) Luxury Presidential Oceanview One Bedroom Suites, all rooms offer Dreambed™, designed exclusively for Royalton Resorts and adorned in luxurious 250 thread count sheets. All of our 352 luxurious rooms and suites offer our exclusive DreamBed™, 250 thread count sheets, 24 hour concierge service, In-room safe, rain showers, satellite television, stocked minibar, 24 hour room service, and a balcony or terrace. Other amenities include iron and board, coffee/tea maker, and hairdryer. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. ... more   less 

Additional Information about Royalton White Sands Resort

Address: Highway A1, Mountain Spring | Trelawny, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: £208 - £595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royalton White Sands Resort 4*
Number of rooms: 352
Reservation Options:
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Hotel Style:
#12 Top resorts Hotel in Montego Bay
#13 On the Beach Hotel in Montego Bay
#13 Spa Hotel in Montego Bay
#15 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Royalton White Sands Resort staff and other travellers.
1,172 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are best”
TrevorH345, 18 Apr 2017 | Read review
“Suites are amazing and family units are available”
ladykey2016, 14 Apr 2017 | Read review
“Stay Somewhere Else”
MommyLifex2, 12 Apr 2017 | Read review
“we stayed in 345 no view, never used the balcony”
GCClowes, 11 Apr 2017 | Read review
“All rooms are very good”
Q3237VQamandac, 6 Apr 2017 | Read review
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