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Moon Palace Jamaica

Traveller (2656)
360
Panoramas (85)
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Overview
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Main Street, Ocho Rios Jamaica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
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Offers from Moon Palace Jamaica
Offers & Announcements:$1500 USD Resort Credit
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,475)
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1 - 5 of 2,376 reviews
Reviewed yesterday

My husband and I vacation with friends each year to somewhere warm and tropical. This year's trip was to Jamaica. Our friends are Diamond owners, so this is the perspective I'm working from.I'm going to start with the negative .... the drive from the airport....More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Roam04040166641
Hotel's Favourite
Reviewed 14 November 2018

We just got home from my moms 70th birthday week. What a fantastic trip. The hotel was gorgeous and clean and what made our trip was the amazing staff. You have a wonderful group of people working for you. A few of our favorites would...More

Date of stay: November 2018
1  Thank Heather J
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 19 November 2018

Dear Heather J, What an amazing experience shared! We are ecstatic to learn that such a phenomenal time was had whilst staying with us. The impeccable conditions all throughout our facilities likewise the professionalism received through all interactions had on the property are meticulously maintained...More

Reviewed yesterday via mobile

We has a lovely time throughout the whole trip. The whole family had a great time at the spa and of coarse the pool/beach. Staff was friendly, food was great, great service but not overdone. The Dunn’s river tour was great and the tour guides...More

Date of stay: January 2019
Thank ElliotWilli
Reviewed yesterday

Recently, my boyfriend and I stayed at Moon Palace Jamaica for less than a week. Our time there was overall OK (I think we both expected more for the amount of money we paid). I do not think we would return to this resort or...More

Date of stay: January 2019
Thank danii_marq
Reviewed yesterday via mobile

We are leaving today. This vacation was wonderful. Resort was clean and staff was wonderful. Clement from Boulingere (coffee & snack bar) was very kind and just amazing!! Overall I would really recommend this resort. We will visit again!More

Date of stay: January 2019
Thank 2isugrads
Response from ChristinaM4739, Manager at Moon Palace JamaicaResponded yesterday

Dear 2isugrads, We are thrilled to be made aware that your vacation with us was pure bliss! Thank you for the time invested to share your positive feedback including that of our immaculate environment, and amazing staff, be assured Clement will be applauded for his...More

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About
Description
Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour More room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$412 - US$1,054 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Jamaica Ocho Rios
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$412 - US$1,054 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Jamaica Ocho Rios
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Photos
Traveller (2,656)
Pool & Beach (595)
Room & Suite (502)
Dining (311)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 294 nearby hotels
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Nearby RestaurantsSee all 1,002 nearby restaurants
Juici-Beef Patties
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Miss T's Kitchen
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.22 miles away
Mom's
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.28 miles away
Ocho Rios Village Jerk Center
657 reviews
.50 miles away
Nearby AttractionsSee all 1,126 nearby attractions
Ocho Rios Bay Beach
944 reviews
.26 miles away
Turtle River Park
189 reviews
.40 miles away
Dolphin Cove Moon Palace Jamaica Grande
48 reviews
.11 miles away
Harmony Hall Art Gallery
44 reviews
.54 miles away
Questions & Answers
Ask a question
Nicole K
22 January 2019|
AnswerShow all 3 answers
Response from sophiabassous1 | Reviewed this property |
Personally, I don’t suggest pre-booking the excursions, or tours, because it’s easier to sit with an agent as soon as you get settleted at the resort. The agent will walk you through everything and you can book the tours for... More
2
Votes
Jill C
16 January 2019|
AnswerShow all 4 answers
Response from J R |
Hi! The family deluxe suite doubles whatever resort credit you receive pertaining to your length of stay. We are travelling next week staying in a Family Deluxe Room for 7 nights. I've uploaded the app and began... More
1
Vote
CricketOttawa
15 January 2019|
Answer
Response from ChristinaM4739 | Property representative |
Dear CricketOttawa, Thank you for selecting Moon Palace Jamaica as your awe-inclusive getaway destination. It will be my utmost pleasure to assist you, I kindly invite you to check your private messages inbox for my direct... More
0
Votes
Room Tips
"Ocean View room 10th floor, tower 3"
AGOSAIN
1 week ago
Read review
"Superior Rooms overlooking the ocean."
Fab_Fun12
1 week ago
Read review
"Make sure to partake in the hotel excursions and visit the Blue Hole!"
kyliek410
2 weeks ago
Read review
"Building 2 is best"
N1610NGstevec
2 weeks ago
Read review
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