Sunset At The Palms
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Sunset At The Palms

Beach from Scuba Caribe Catamaran
Traveller (6613)
Of course we had to include a picture of sunset! The spacious, sparkling clean beach was never crowded.
Pool & Beach (1465)
Some of Maxcia's (Lavern's) amazing creations!
Room & Suite (1116)
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About

4.5
#5 of 13 all-inclusives in Negril
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Diving
Airport transportation
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkelling
Water sport equipment rentals
Evening entertainment
Table tennis
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Infirmary
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Price:47.5% off room rate

Location

Norman Manley Blvd, Negril Jamaica
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Sangster Intl Airport
32.8 mi
See all flights
4,035Reviews771Q+A100Room tips

Reviews
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Detailed Reviews
OldeDad wrote a review Feb 2020
Toronto, Canada159 contributions106 helpful votes
5.0 of 5 bubbles
Just about everything at Sunset at the Palms exceeded our expectations. At less expensive places we’ve stayed at in Cuba, Dominican Republic, and the Mayan Riviera, we had to temper our expectations so as to not spend our time somewhat dissatisfied.
Not being on the beach but across a road (there was always a crossing guard to facilitate safe passage) is actually why the place is so magical. It is the property that is the focus, not vistas of the ocean.
The gardening staff work very hard to care for the lush vegetation. The small two-unit buildings are surrounded by palms, bamboo thickets, and lilies, all of which contribute to privacy. Each room has a large deck for lounging. By leaving out breadcrumbs, we easily attracted the many birds that live on site. Our room was totally adequate for our wishes, plus we spent most of our waking hours out and about the resort or at the beach.
All the staff of the resort made certain that our needs were taken care of. Being a small place (160 tourists – 102 staff), the staff were good at knowing our preferences so they could anticipate our wishes.
The food was delicious and the buffets (breakfast, lunch, and dinner) were beautifully presented. Dinner each evening was based on one of six different themes – Jamaican, International, BBQ, Mediterranean, Italian, and Seafood.
One thing to realize, this is a small, intimate resort, with an attractive, but small, pool. If you like to party, or depend on loud music and athletic staff to motivate you to get out of your lounge chair, this is not the place for you.
If you are looking for a vacation destination where you can have a relaxing time to reflect, spend time with a spouse, and recharge your batteries, this is the place for you.
We got into the routine of lounging around and enjoying the pool in the morning. We’d have lunch at the resort or the beach grill. Then we’d spend the afternoon at the beach right through to sunset, which were often spectacular.
At the beach there is space to sit in the full sun, or under palapas or large shade trees. The beach itself is lovely white sand, slowly shelving out to sea.

We were there for ten days and every day was like a day in paradise for me and my wife.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Try to get a unit at the back of the property. Yes there is road noise, but it doesn't intrude.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 9 Mar 2020
Thank You for taking the time out to share your experience on TripAdvisor. We are so delighted you enjoyed your stay with us. I will share your review with the team. Thank you for choosing Sunset at the Palms Resort . Looking forward to hosting you once again.
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Jujsmom wrote a review Dec 2020
Greeley, Colorado, United States13 contributions33 helpful votes
5.0 of 5 bubbles
This was our first time in Jamaica and we chose the absolute best resort for our stay. The grounds were exceptionally well kept, the staff were nice, the private beach was amazing, the drinks were flowing, but the food was just so-so. We travelled during the pandemic and felt safer than any location in the states. Regular hand sanitizing, temperature checks and the staff wore their masks at all times. It was eye opening for us that so many people stay at this resort repeatedly. That says A LOT about the service and quality of this resort. One couple we spoke to visited the resort TWICE last year and I understand why. The only drawback for this trip was that there was a group of very loud and needy women that sucked the air out of the room whenever they were nearby. Service suffered slightly as a result, with one breakfast taking over an hour because the group was so bad. Ladies with big attitudes, disrespect for others and entitlement issues do that regardless of where you are so I can't fault the resort. Make sure to visit the Martini bar while you're there. You'll be happy you did...chocolate martini and the Sunset at the Palms martini were outstanding. Also try the Jiggy coffee which is a great way to start your day! Visit nearby Calico Jacks for great snorkeling and lunch, it was well worth the short taxi ride and entrance fee.
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Date of stay: November 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 4 Dec 2020
Thank You "Jujsmom" for taking the time out to share your review on Trip Advisor. We are elated that you enjoyed your stay with us. We are looking forward to hosting you once again. I will be sure to share your review with the team. Take care and see you soon!
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mat H wrote a review Mar 2020
64 contributions59 helpful votes
5.0 of 5 bubbles
Just returned from a 14 night stay & in the circumstances of the crisis that has gripped the entire world have nothing but praise for the resort & particularly the staff at sunset at the palms. This is quite a small adult only all-inclusive resort with its own stretch of beautiful beach in bloody bay, negril.
The resort is beautifully kept with lush gardens in which the guest lodges are located all around the resort buildings where restaurants, bars & pool are. We spent our days at the beach which is just over the road where there's a bar & grill available for guests which was great. The main restaurants were also terrific with even the buffet providing wonderful food choices.
Obviously this was not a typical holiday & whilst we were there most of the hotels in the area were shutting down due to covid19 but the staff despite their own undoubted concerns did everything to ensure our stay was perfect & we were, in the end the last guests to leave.
We met lots of guests that had visited numerous times & we completely understand why they did, the staff, all of them including gardeners, cleaning, chefs, bars & front desk were amazing an absolute credit to the resort.

We'll definitely be joining the red band gang.

thanks from Mat & Clare
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Date of stay: March 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 1 Apr 2020
Thank you for taking the time to share your experience at the Sunset at the Palms Resort on TripAdvisor. We are delighted you enjoyed your stay with us. Thank you for choosing Sunset at the Palms; looking forward to hosting you once again.
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Tickettyboo wrote a review Jan 2020
Famagusta, Cyprus401 contributions122 helpful votes
2.0 of 5 bubbles
We were told tips were included, but if you dont tip you will feel like a second class guest. When you have a queue at the bar, the ones with a tip in their hand would be served first. Want a sunbed at the beach under a sun shade ? Then you will have to tip the staff at the beach. All the sunbeds under sun shades at the beach had towels & floaties on them, even when you are the first to the beach in the morning & some of those sunbeds aren't used until the afternoon.
The sunbeds at the beach are uncomfortable, they do not recline, they are old & dirty, they let the resort down. The ones at the pool are much better & cleaner.
If you want lunch at the beach you will be in a long, slow queue. The food is inconsistent, sometimes very good, other times under cooked. Also they quickly run out of food choices & sauces.
There are not enough seats in either the piano bar or the pool bar & the ones in the piano bar are uncomfortable, bare hard wood. This is why guests sit at the bar, which makes it difficult to get a drink. One bar man on at the pool bar who was overwhelmed & at one point wouldnt serve us another drink until I showed him our empty glass.
The first week it was almost impossible to get a coffee to have with your breakfast, frequently asking over & over for coffee. Someone stood up & said "for the forth time of asking, please could I have a coffee" The second week we noticed pots of coffee being given out which was much better & less waiting. There are not enough staff behind the bars or in the buffet restaurant.
The good points were the beautiful gardens & hard working garden staff.
Our accommodation was kept very clean & always fresh fluffy towels.
The chef's showcase was great, we enjoyed the food very much. The Lotus leaf made a change from the buffet & the waiters were entertaining.
Front of house staff were always helpful & friendly.
On the day we left, we explained to the duty manager at 12pm that we had to leave the resort before 1pm. (Lunch doesnt begin until 12.30) we were assured it would be enough time to get something to eat. Once the buffet opened we asked the waiting staff to
please serve us first as we were
leaving very soon our order was taken first, but not served first, we had to leave before any food came to us. We left as 4 hungry travellers... not ideal & could have been avoided if the duty manager had bothered to intervene.
We found parts of the resort lacking.
Tipping to us is reserved for after good service has been giving. Tipping before any service has been received is more in line with a bribe & this was happening frequently. Hopefully the new management will clamp down on the tips/bribes & allow every guest to feel valued not just the few.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KSimms1, General Manager at Sunset At The Palms
Responded 27 Jan 2020
Thank you for sharing your response with us on TripAdvisor. I am sincerely sorry this was your experience. Please direct message your contact information so we can discuss further.
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Jer M wrote a review Jan 2020
Cambridge, Canada6 contributions8 helpful votes
5.0 of 5 bubbles
The staff in this spa like resort is simply amazing ! From helping before the trip, to the arrival, during and leaving they are the best and was very appreciated.

They knew me by just calling me "trouble" or "superman" form my superman shirt.

Reading some reviews before we left I was concerned but once we got there I was relieved to see the rooms in great condition, the grounds were immaculate, the food was good (I've had better but I've had worse).

They take great care of the pool and hot tub, the pool is drastically under utilized by the visitors as unlike some resorts this one is free to swim until1am. There is no problem getting a chair in the sun or shade.

The beach is only a 5 minute walk from the resort and is probably closer than if you were to have a room at a larger resort. There is no problem getting a chair in the sun or shade once again. The beach is the best for the resorts on bloody bay with numerous travelers walking the beach asking which resort is this....It was a proud moment. There is no booming music but you do get the subtitle songs through the air which was very relaxing.

The water is very calm and clear be aware of jelly fish as our Colombian friends got stung but the staff got him all patched up and good to go with many thanks. I recommend going back to resort for the food as the food at the beach grill takes forever and that is the only downfall I have about this resort other than the nightlife.

The nightlife is next to none. They try with the local band 4 nights a week and my wife had a great time getting up and singing numerous times. But other than that you are better off going to another resort for a few hours and partying there to come back to relax afterwards. There are numerous resorts that will sell you a day/night pass (We went to "human zoo". yes you know where ! ).

This is a fantastic buy and I would recommend this to anyone looking for a A+ beach, staff and romance.

It is very clean, very safe and everything you could ask for !

We look forward to coming back in the very near future.

Thanks everyone !

From Superman and The Colombians :)
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All the rooms are fantastic as there is only 85 of them so it's not a far walk to any of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KSimms1, General Manager at Sunset At The Palms
Responded 25 Jan 2020
Thank You for choosing Sunset at the Palms Resort. We are delighted that we could assist in ensuring your vacation experience being a great one. We will be sue to also improve on the highlighted points. Happy New Year Superman and looking forward to hosting you once more.
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Jake S wrote a review Nov 2020
2 contributions2 helpful votes
5.0 of 5 bubbles
This was our second stay at The Palms (this time during COVID) and we were married on the beach at sunset. The planted property around the rooms as well as the private beach are both beautiful! We have stayed at other resorts in Negril but the staff at The Palms really makes you feel like family, they go way above and beyond. They also adhere to a strict mask/cleaning policy right now to make everyone feel safe during this pandemic. Outdoor open-air dining is also a nice touch.

Our wedding coordinator Nadine was amazing and helped us for several months ahead of the wedding to plan via email/phone and was also there on the big day (and leading up to) to make sure everything was perfect. Really beautiful and low-stress wedding on the beach at sunset. We also felt like it was an incredible value, even with a more expensive package they offer plus additional pictures/flowers we paid for.

Good music and food every night, even navigating some of our wedding party’s dietary restrictions. If you just wanted to hang out at the beach and the resort without ever leaving you would still have a great time. I checked out a small sailboat at the private beach (for free) and cruised around the little bay, it was awesome! Also a super short cab ride to 7-mile beach or the West End if you want to venture out.

This place is really special and definitely one of the best resorts on this part of the island. Again, the staff is amazing; thank you in particular to Nadine, Daniella, Carson, and The Spa Staff.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 5 Dec 2020
"JakeSchnorr" It was an absolute honor to host your wedding here at the Sunset at the Palms Resort. Making memories and exceeding expectations is very important to us. Congratulations from the team once again and thank you for trusting us to make your wedding expectations come to life. We look forward to hosting you once again.
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Tash wrote a review Jul 2021
Las Vegas, Nevada93 contributions11 helpful votes
+1
3.0 of 5 bubbles
Celebrated my birthday here 7/9-7/15. First the property is very well kept. The landscape walking to and from our room was simply beautiful! Our room was very clean and comfortable. However we constantly had an issue with getting hot water, and noticed our room 411 had the smallest hot water heater in comparison to the other rooms. There was no soda or beer stocked in the frig besides a few bottles of water that initially came in the room so we had to constantly get drinks and water from the bar. My biggest disappointment was w the food. They have 2 restaurants which in reality really felt like one as most nights our only choice was their main restaurant which became very repetitive for breakfast, lunch and dinner. Their 2nd restaurant, the lotus ( their formal dining room) was only open on certain nights and eating there was set up by the staff who checked us in. After talking to other guests we had all only been scheduled to eat there once during our stay. I was very disappointed in the Caribbean options available. We found ourselves eating off property a few nights after going by the restaurant and seeing pretty much the SAME food options. The entertainment on the property was limited to karaoke which was pretty cool and a guy playing the piano the other night. The servers seem robotic most days in taking your order and dropping off your food was the existent of our interaction w them, with the exception of Alicia who was very personable both at the coffee bar and main restaurant. The beach was well kept and getting set up w/ a place to sit was never an issue as there was always someone to greet you right away and get you setup w seating. The food at the beach was just ok and I found it weird they were constantly out of fries or would have burgers but no cheese, it was always something they didn’t have lol but for the most part everyone at the beach ( lifeguards, security and bartenders) were really nice. Overall, it was just an ok stay.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 6 Aug 2021
Thank you for taking the time out to share your stay here with us on Trip Advisor. We have noted all points highlighted. Looking forward to hosting you once again!
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alspin2012 wrote a review Jul 2021
Boonton, New Jersey11 contributions82 helpful votes
4.0 of 5 bubbles
After two years since we traveled as a result of the pandemic we decided to return to Negril knowing of its fabulous seven mile beach. Well, we weren’t disappointed choosing Sunset at the Palms, because not only did we have the opportunity to experience this fabulous beach but probably the best beach service we could remember. The beach staff was extremely attentive from the second you step foot on the sand. They immediately jump to serve you with a clean beach lounge, table, towels and Red Flag. Which the second you pop it in the sand, they are present to accept your food and/or drink order. (A big shout out to Jovine who made sure that we had our favorite spot each morning - thank you)!. When they aren’t serving you they are cleaning the beach so it’s pristine regardless of the time of day. Although the beach is across the street from your private villa, it’s clearly worth the 5 minute walk.

Once back on the resort you think your walked into a tropical garden. (BTW Service is exemplary on this side of the resort too with cleanliness being their top priority). The grounds are kept immaculate and the landscape is beautiful as you feel you’ve been displaced to another island of its own. The privacy and quietness of this resort has a natural ability to absorb any stress you might have prior to arrival. Each Villa offers its own view with a private balcony. While we stayed tucked off toward the back of the property, which may seem a distance from the restaurants and hub of the resort, it’s a trade off to a serene and quiet setting full of birds and flowering gardens. The gym was another amazing spot to visit! We used it almost everyday with the exception of the one morning when we went to the spa for an incredible couples message.

Overall this property is the epitome of a boutique style resort as it’s small and intimate. We highly recommend it to anyone you wants to enjoy nature at its finest while being catered too! Considering that the property had recently reopened to full capacity since the pandemic, it’s only fair to know they were still undergoing some limitations/restrictions with certain food, drink, entertainment and other details that would have only enhanced our stay. In the other words what we did experience only has the potential to be better. With that said we plan to wait another year and return.

So a heartfelt Thanks to the staff and everyone who works at Sunset at the Palms for an incredibly relaxing six days in paradise.
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Date of stay: June 2021
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Request a newly refurbished room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 9 Jul 2021
Thank you for taking the time out to share your stay with us here at the Sunset at the Palms Resort on Trip Advisor. It was an absolute pleasure hosting you. I will be sure to share your review with the team. Looking forward to hosting you once again!
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Amy C wrote a review Oct 2020
2 contributions4 helpful votes
5.0 of 5 bubbles
Sunset at the Palms was the perfect relaxing honeymoon, even during a pandemic. Patrick and his staff were beyond accommodating for our weeklong honeymoon in this stunning jungle settle. The grounds were unbelievably lush and gorgeous. Each room is really a treehouse, so especially during a world pandemic, we felt so safe without shared hallways and shared HVAC systems. If you are worries about traveling during this time, rest assured they take all the necessary precautions. You get temps taken and sanitize before each meal, even on the beach. I felt like they were always cleaning something, and everyone wore masks in common areas.

The food was amazing. With COVID buffets are not allowed, which is disappointing because we heard their breakfast buffet was amazing, but the food was still great. Dinner was like something out of a 5-star luxury resort. We did not have a dinner that did not wow us.

Patrick, Delroy, and all the staff were beyond accommodating. Anything you need, you just ask and they do what they can to get it for you. The beach is a short 2 minute walk across the street, which is no big deal at all. You get to know the cross guard, the gate guard and the front desk well. They greet you like you have just shown up each and every time.

I would absolutely return to Sunset at the Palms again!
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Date of stay: September 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: A lush jungle garden resort. Solo Treehouse suites. Amazing authentic Jamaican experience!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 9 Oct 2020
"654amyi" We are so elated you enjoyed your stay with us here at the Sunset at the Palms Resort. We feel accomplished when a guest enjoys the Sensory Magic that the property has to offer. As a team, it is very important to us that we not only ensure guests feel safe but also ensure the level of personalization of service is consistent. Thank You for choosing the Sunset at the Palms Resort. We hope to host you once again!
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Flip718 wrote a review Jul 2020
Seville, Spain2 contributions6 helpful votes
5.0 of 5 bubbles
Personally, I am not much of a review writer, but my new friend from the Resort, Mr. Patrick, asked me to be sure to leave one and I promised I would...

Firstly, as a result of the current situation and borders basically just opening up for tourism again, the place was nearly empty. For some, that may be a deterrent, but for myself, it was a welcomed feeling. Honestly, at times it felt like the entire beach and resort were just for me. Everybody that works for the resort are beyond friendly, they emanate the true essence of Caribbean hospitality. So, although there weren't many other guests, there was always someone nearby with whom to speak, if you wanted to.

The premises of resort itself, is exactly as shown in the pictures. The rooms are AMAZING. You are literally sleeping in a gorgeous tree house surrounded by green luscious nature at every corner, from palm trees, to bamboo trees, humming birds, goats that are working as lawnmowers.. you name it. Really a sight to see. The only regret I have, is by wanting to really take it all in, I made the mistake of leaving my doors open at night. Don't be like me. The mosquitoes welcomed my presence, but definitely not vice versa, but again, that is 100% on me and not the fault of anyone but my own. Just giving an FYI, because it is definitely tempting to want to sleep with them open.

As for the beach being across the road... This at first put me off a bit, before reserving, but after reading the reviews, I decided it can't be that bad. And I was right. It definitely is not that big of a deal. Clearly, if you are looking to get on ocean front room or be able to sleep with the sounds of the waves in the background, this resort wouldn't be able to offer that. But the level of nature I explained earlier, truly makes up for it, in my opinion. The walk to the beach is such a leisurely stroll, that it is as though it is nothing at all. Probably the length of 1 and a half football fields to be able to walk up to one of the prettiest beaches in the world!

Lastly, the food is good. It's isn't great, but I am yet to stay in an all-inclusive resort where it is great. But it isn't for lack of care or trying. They really are doing their best from what I could tell. And if you don't like something, they will replace it in a blink of an eye. It didn't happen to me, but I know for a fact that they will definitely not let you go hungry! They care too much. The fact that I am from Manhattan and eat at some of the best restaurants in NYC, spoils my palate a bit.

That being said, when you get there, make friends with Mr. Patrick (director of dining services), it will be hard not to! Any request you have or need he will make sure to get it taken care of.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a room facing the mountains.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kamarla Simms, General Manager at Sunset At The Palms
Responded 31 Jul 2020
Thank you for taking the time out to share your experience at the Sunset at the Palms Resort. We are delighted you enjoyed your stay with us; and was able to experience our Sensory magic with our lush gardens and beautiful Beach. I will be sure to share this review with Patrick. We look forward to hosting you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa Raymond asked a question Apr 2024
Bellefonte, Pennsylvania6 contributions
Are long pants for men required for dinner?
Hi Lisa, No, Long pants are not required. That said, as a guy, I always pack one nice pair of long pants and a button-down shirt, Just in case the mood strikes me to dress up a bit for my wife. :-)
Phy asked a question Mar 2024
9 contributions
Are you gay friendly?
Hi, We do not discriminate at Sunset at the Palms.
Lisa Raymond asked a question Mar 2024
Bellefonte, Pennsylvania6 contributions
Are guests permitted to swim out past the buoys?
Hi Lisa, It's your call, but we have the swimming area marked. Outside of the area are boats and jetskis, so it is recommended that you stay within the marked area.
Lisa Raymond asked a question Mar 2024
Bellefonte, Pennsylvania6 contributions
Is it allowed for guests to swim out past the buoys/rope?
Answer from Tarver55
Bowie, Maryland8 contributions15 helpful votes
Technically no. The life guards will blow the whistle at you. However, we did see people outside the ropes from time to time.
Daniel R wrote a tip 22 May
2 contributions
5.0 of 5 bubbles
"A mango martini before dinner is a perfect ending to your day"
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sharon a wrote a tip 21 May
Rathnew, Ireland2 contributions
5.0 of 5 bubbles
"Don't give Leon any money "
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Mr DME wrote a tip 21 May
London, United Kingdom9 contributions
1.0 of 5 bubbles
"You will need to get a taxi everywhere. HILO supermarket will cost $40 return to get your shopping. You will need cash. No ATM."
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Emerald T wrote a tip 19 May
London, United Kingdom1 contribution
3.0 of 5 bubbles
"Take bug spray. You will need to take a taxi to anywhere you need to go. "
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Angelooney wrote a tip 18 May
Michigan3 contributions
5.0 of 5 bubbles
"Be sure to bring bug spray!"
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Not the right property for you?
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PRICE RANGE
£289 - £463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset at the palms hotel negril, sunset at the palms negril, sunset palms jamaica, sunset palms negril, sunset at the palms resort
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
85
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUNSET AT THE PALMS - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Sunset At The Palms
Which popular attractions are close to Sunset At The Palms?
Nearby attractions include Mayfield Falls & Mineral Springs (Original) (0.01 miles), Collette's Bar (0.5 miles), and Xclusive Tours And Vacations (0.4 miles).
What are some of the property amenities at Sunset At The Palms?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunset At The Palms?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunset At The Palms?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunset At The Palms?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sunset At The Palms?
Conveniently located restaurants include Red Dragon, Chill Pops Jamaica, and Collette's Bar.
Are there opportunities to exercise at Sunset At The Palms?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sunset At The Palms have airport transportation?
Yes, Sunset At The Palms offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunset At The Palms?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sunset At The Palms?
The staff speaks multiple languages, including English and Spanish.
Is Sunset At The Palms accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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