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Sunset at the Palms

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#7 of 84 Hotels in Negril
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset at the Palms
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2,383 Reviews from our TripAdvisor Community

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Showing 2,226: English reviews
Toronto, Canada
Reviewed yesterday NEW

Thank you to Loleta for ensuring we had the best location at cabin 414. She immediately recognised our name on check in and greeted us with her warm Jamaican smile! We had so much wildlife, birds, lizards, tree frogs etc. and loved all of our visitors. We were far enough from any noise from the road or the pool but...

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Helpful?
Thank Lauren322
Denver, Colorado
Reviewed yesterday NEW

First I will start with the pros. The resort is lush and tropical, well kept up, and clean. The treehouse rooms seem private and the beds were comfortable. We enjoyed the piano bar and one of the Reggae bands. The beach is very nice and always had chairs available. The food at the beach restaurant was good. The water sports...

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Thank Heidi S
Reviewed yesterday NEWvia mobile

This was the first adult resort we have been to. It was beautiful and we had an amazing time. It is nice to have a quiet resort instead of a huge hotel style resort. The rooms were great and it was nice having private cabins. Food was amazing, my boyfriend is picky and doesn't like a lot of sauces or...

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Thank Monique T
Muelheim an der Ruhr, Germany
Reviewed yesterday NEW

General summary: located in a wonderful garden place with nice tree houses. Very friendly stuff. Environment is maintained daily and in a wonderful shape. Beach is one of the best in the world. Crystal clear water. No animation (and that´s great), silent and peaceful resort, applicable for couples only, nice location for honeymoon and wedding (we joined two weddings, that...

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Thank andreadetlev
Reviewed 2 days ago NEWvia mobile

My husband and I have just spent 10 glorious days here.  The resort is heaven on earth, a lush paradise.  The staff are amazing, always smiling and so very friendly and helpful.My husband was not well especially in the late afternoons and they made sure we were well taken care of.The beach is beautiful and sandy, a fun place to...

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1Thank Susan M
scranton, Pennslyvania
Reviewed 4 days ago NEW

This was our fifth trip to Jamaica and we always do all-inclusive's and this was least favorite resort so far..... I'm going to get straight to the point. Like some others have mentioned if you want to check in and be forgotten you will be. Check in was ok, nothing warming about the staff. Staff was friendly but nothing more...

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Thank tracy091
Hatboro, Pennsylvania
Reviewed 4 days ago NEW

Like all the other reviews on here I will reconfirm that this resort is an amazing retreat. The grounds are beautifully maintained and landscaped the drinks are plentiful and served with a smile from everyone that we encountered. The staff can't do enough for you and they do it with a smile on their face and know you by name....

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1Thank dawnimac2017
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so much dawnimac2017 for sharing your very beautiful "More than I ever could have expected!" review about your vacation experience at Sunset at the Palms Resort on Trip Advisor. It was indeed a pleasure hosting your stay. Thanks for your recognition of our staff; "The staff can't do enough for you and they do it with a smile...

Reviewed 4 days ago NEWvia mobile

This was our 5th visit to an all-inclusive in Jamaica. We are young retirees. First, the good: Truly, this is an absolutely beautiful resort. From the grounds; that are lush, tropical and stunning to the beach that is simply perfection (offering shade, sun and the best swimming anywhere, and sunsets) to the rooms that are private, well stocked with towels...

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2Thank Adele W
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Adele W for choosing Sunset at the Palms Resort for your vacation experience, as well as for sharing your Tripadvisor review. We are very much appreciative of your feedback; always eager to hear what our Guests enjoyed and how we can improve.Thanks for your favorable comments about rooms, lush, tropical and stunning grounds, as well as beach facilities. Thanks...

Andover, Kansas
Reviewed 4 days ago NEW

This was our first experience with the location, country and community. I loved how fast it was getting through the airport but the roads and bus driver were an experience (hold on tight). The trip from the airport to Negril was just over an hour. It was well worth it once we arrived. The staff at the front desk are...

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2Thank Russell C
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you very much Russell C for your very comprehensive review of Sunset at the Palms Resort. It is always a pleasure receiving positive feedback from our valued clients. We are indeed very delighted to hear of your feedback; "It was well worth it once we arrived. The staff at the front desk are very informative, kind and easy to...

Sault Ste. Marie, Canada
Reviewed 5 days ago NEW

We stayed from February 4th to 11th as a couple, booked through our local travel agent, flew Sunwing Vacations. We cannot say enough about the resort, the staff, the food, the rooms, the beach! All was perfect!! We have never stayed in a resort where the staff knew our names, our drinks etc. They were like family on day one!...

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3Thank mummy1st
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so much mummy1st for sharing your very beautiful review about your vacation experience at Sunset at the Palms Resort on Trip Advisor. Thanks for your very kind words of compliments about the hospitality from our staff. They are truly the ones who create the fond memories for our guests and make each visit special. Our goal is to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: £240 - £687 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Sunset at the Palms staff and other travellers.
292 questions
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Questions? Get answers from Sunset at the Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the 400 area are the best in my opinion.”
 of 5 bubbles Lauren322, 18 Feb 2017 | Read review
“Not near the street, not near to the Pool. Best choice is in our opinion Nr. 105, Nr. 712)”
 of 5 bubbles andreadetlev, 18 Feb 2017 | Read review
“Treetop huts cute and gardens were lush”
 of 5 bubbles tracy091, 15 Feb 2017 | Read review
“Look at the pictures of the rooms as all of the tree houses are the same and the only view is of the trees!”
 of 5 bubbles 111russellc, 15 Feb 2017 | Read review
“We had room 705 & it was perfect. We had heard through reviews that rooms in the 400s are the best.”
 of 5 bubbles Gingerpeach71, 9 Feb 2017 | Read review
5 of 5