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Hotel Riu Palace Tropical Bay

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#22 of 84 Hotels in Negril
Certificate of Excellence
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Hotel Riu Palace Tropical Bay
Hotel Riu Palace Tropical Bay
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4,927 Reviews from our TripAdvisor Community

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Showing 4,448: English reviews
Toronto, Canada
Reviewed yesterday NEW

This is a WARNING to anyone with an ALLERGY or parents with children with ALLERGIES. ****DO NOT travel to RIU Palace Tropical Bay****. Moreover, and RIU!!! The Director and Executive Chef admit to their staff having NO TRAINING when it comes to allergy awareness. Even after our FIRST episode of cross contamination (with nuts) we had ongoing issues with the...

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Helpful?
Thank nscampoli
Reviewed yesterday NEW

My wife and I returned to the Riu Palace after a wonderful vacation there last year at around the same time. It is hard to be objective as I keep comparing it to our first visit. The staff and beach simply are the best. You could not get better service. The white silky sand is constantly being groomed by the...

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Thank Al W
Sarnia,Ontario
Reviewed 2 days ago NEWvia mobile

Very nice play to stay great people,food was excellent and the beach was very beautiful. Not very many downfalls to this place except small tv's and property needs an update for sure. Water sports are free but if you want to do the sailing the scuba caribe guy wants 20usd to teach you. Night life at the resort was decent...

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1Thank CraigR19
Blackwood, New Jersey
Reviewed 2 days ago NEWvia mobile

This hotel was breathtaking. Staff was more than friendly and entertaining. Drinks were over flowing. Dirty banana and pina colada were my favorites. We went for my first born son's wedding. It was beautiful, staff was super with all our guest.. the staff treated my 21 month old beautiful grandson like a prince. He danced every time he was around...

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Thank Fequie-H F
Reviewed 2 days ago NEWvia mobile

My family and I really enjoyed this resort. The amenities were excellent. The food was pretty good. It had its days.the staff was very helpful and the resort was clean and safe. The free drinks were also a wonderful perk.

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Thank Devan G
Greenford, United Kingdom
Reviewed 2 days ago NEW

I came here after spending a few nights at the ClubHotel Riu Negril. I moved and must say I regret moving. Even though this hotel has a higher rating, the food at this hotel was not as good (not enough Jamaican food). The drinks were much better (especially the wine). The room was very nice and the beach was lovely....

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Thank SandraShakira
Toronto, Canada
Reviewed 2 days ago NEW

We arrived late but the riu had a driver waiting to drive us to Negril. The drive wasn't as long as we had expected after reading so many reviews. Maybe because it was late and there was no trafffic on the roads we arrived in about 1hr and 10mins. They checked us in quickly and we were off to our...

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1Thank Lori D
York, Pennsylvania
Reviewed 3 days ago NEWvia mobile

We're here from January 14 and leaving the 19th.. It's a decent hotel for a nice winter getaway from cold PA.. This hotel is definitely showing its age. It needs a redo for sure.. The new specialty restaurant reservation system SUCKS!!!! You must stand in line at 6:30 with everybody and 🙏that they take you. If not, then you must...

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Thank jamie b
New York City, New York
Reviewed 3 days ago NEW

This resort is the best resort that I have ever visited. I've come back the past 4 years, visiting twice a year for 2 of those years. The staff is AMAZING, the food is great, the beach is phenomenal. I have never had an issue getting a lounge chair on the beach or by the pool. The bartenders are so...

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7Thank oggie2017
Reviewed 3 days ago NEWvia mobile

This was our 9th trip to Negril but our first stay at Riu Tropical Bay. We have always stayed at Beaches and love Beaches so we were a bit skeptical about this resort. We arrived on Dec 25 and stayed for 5 days. We booked two rooms, one for my husband and I and one for our daughters aged 16...

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2Thank Heidi D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: £290 - £505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Spa Hotel in Negril
#12 Luxury Hotel in Negril
#14 Family Hotel in Negril
#15 On the Beach Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1319 ocean view 1316 ocean front building 1 and 6 are quietest, 3&4 closest to entertainment 2&5 to be avoided”
  • Sunset at Bloody Bay, Negril - It just never gets old
 of 5 bubbles 402alw, 18 Jan 2017 | Read review
“No elevators so if you have mobility issues ask for ground floor”
 of 5 bubbles lorid80, 17 Jan 2017 | Read review
“say away from dinning area”
 of 5 bubbles DiannaE, 12 Jan 2017 | Read review
“only advice is there are no elevators so make sure if steps are a problem to notify the hotel ASAP to see if they can accommodate”
 of 5 bubbles Walkinthesun09, 10 Jan 2017 | Read review
“No bathrooms near beach,but rooms can be booked where this shouldn't be a big deal.”
 of 5 bubbles unit16, 6 Jan 2017 | Read review
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