We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Riu Palace Tropical Bay

Show Prices
#21 of 84 Hotels in Negril
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Palace Tropical Bay
Hotel Riu Palace Tropical Bay
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,853 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,385: English reviews
Troy, Illinois
Reviewed yesterday NEW

The resort is nice because it's not huge. We were in building #4 and everything was easy to get to. Other than the pool area the resort is nice. Generally we love to spend time at the swim up bar but it was too small with too many people in it which made it icky in a hurry and the...

 Report
Helpful?
Thank TheAlthardts
Miramar, Florida
Reviewed yesterday NEW

great experiance, enjoyed every minute my family and i spent here, big props tp camile and verna who took care of us at breakfast and lunch. also sharon in the foyer bar.all the staff were friendly and helpful, food was good ,the steak house was great. beach was nice not much hassle from vendors,entertainment was very good, steel band was...

 Report
Helpful?
2Thank Paul F
Reviewed 3 days ago NEWvia mobile

Our experience was positive. Except for uncomfortable beds/mattresses, small flying bugs after dark, drug dealers all over (including some waiters) and less than great service, we had a great time. The beach and buffet food were the best attributes. Everyone expects to be tipped well. Staff was friendly. Locals annoyed us a lot on the beach. They don't take a...

 Report
Helpful?
3Thank Dennis K
Reviewed 4 days ago NEWvia mobile

My husband and I chose this resort to celebrate our five year anniversary. We had a wonderful time. The beach is probably just about as nice as it can get. We met a few other couples who have been to this resort more than five or six times, and prefer this beach to the 7 mile beach. Rooms were clean,...

 Report
Helpful?
2Thank Christina S
New Jersey
Reviewed 6 days ago NEW

On arrival, impresses with the clean and large open foyer. Front desk was very well organized, courteous and efficient. Bell service was attentive and professional. Room was clean and neat - Didn't care for the side by side double beds (not really a king - with a gap in the middle) but we made due. This resort is going under...

 Report
Helpful?
5Thank dapnj95
Cincinnati, Ohio
Reviewed 1 week ago

The room was great, and had a fully stocked bar. The location was amazing right on the beach. Utilize the water sports, there's a lot that's included. The spa was awesome! The food and food options were really good. If you missed a meal you can call room service 24 hours. The staff was really accommodating, helpful, and friendly.

 Report
Helpful?
6Thank shannoncan2010
Bristol
Reviewed 1 week ago via mobile

Very clean throughout but in need of a little updating. Touch up painting was being carried out while we were there, although this never interupted our holiday. We were in block 3 which was a perfect location for all amenities. Our room was cleaned daily and a turn down service every night. Mini bar was topped up daily, including the...

 Report
Helpful?
6Thank BristolExplorer69
Reviewed 1 week ago via mobile

We stayed at Riu Palace for five wonderful days. The staff was amazing. Check in was quick, Andrew at the front desk was very helpful, he made sure everything was accommodating to us. Dining room staff was awesome, especially romaine, Marcia and others. Sorry for not remembering your names. Overall the vacation was wonderful, the only downside there were not...

 Report
Helpful?
6Thank CDC1986
Panama City Beach, Florida
Reviewed 1 week ago

I will start off by saying , I have been to many resorts in Jamaica and all over the Caribbean so I can give a fair comparison. 1. Location... Keep in mind, you are about 1 hour and 15 minutes to airport and its a winding road. It is shorter than Ocho Rios but you will have a ride. This...

 Report
Helpful?
21Thank Doug0816
Reviewed 1 week ago via mobile

My partner and I stayed here in October 2016 the weather was absolutely beautiful and the hotel is amazing this is definitely a 5 * the staff were all so polite and very, very attentive I had such a beautiful time, beautiful cocktails, lovely food and great entertainment I can't wait to come back to beautiful sweet Jamaica😄☺

 Report
Helpful?
3Thank Shshmorgan

5,775 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5180)
Viewed
Hotel & Grounds (927)
Viewed
Pool/Beach Area (1298)
Viewed
Dining (394)
Viewed
View from Room (393)
Viewed
Room/Suite (384)
Viewed
Bathroom (41)
Viewed
Family/Play Areas (18)
Viewed
Business Centre/Function Rooms (35)
Viewed
0:26
Videos (7)
Viewed
Other (1683)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (555)
Viewed
Aerial Photography (72)
Viewed
Amenities (83)
Viewed
Beach (30)
Viewed
Junior Suite (41)
Viewed
Junior Suite - Oceanfront (8)
Viewed
Ocean View Suite (61)
Viewed
Pool (32)
Viewed
Dining (136)
Viewed
The Hotel (92)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (5)
Viewed
Dining (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Negril hotels
4.7 mi away
Sandy Haven Resort
Sandy Haven Resort
#20 of 84 in Negril
550 reviews
3.9 mi away
Legends Resort
Legends Resort
#37 of 84 in Negril
884 reviews
0.7 mi away
ClubHotel Riu Negril
ClubHotel Riu Negril
#25 of 84 in Negril
5,083 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Sunset at the Palms
Sunset at the Palms
#7 of 84 in Negril
2,317 reviews
0.2 mi away
Couples Negril
Couples Negril
#9 of 84 in Negril
4,066 reviews
2.2 mi away
Beaches Negril Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: £212 - £454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz and Jetsetter so you can book your Hotel Riu Palace Tropical Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Luxury Hotel in Negril
#12 Spa Hotel in Negril
#14 Family Hotel in Negril
#14 On the Beach Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travellers.
381 questions
Ask a question

See all questions (381)

Questions? Get answers from Hotel Riu Palace Tropical Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 4118 and looked out to the courtyard and had a view of the ocean.”
 of 5 bubbles TheAlthardts, 5 Dec 2016 | Read review
“choose ocean view.”
 of 5 bubbles R4348MDpaulf, 5 Dec 2016 | Read review
“I would definitely book an ocean view room - we had a ground floor and liked it.”
 of 5 bubbles dapnj95, 30 Nov 2016 | Read review
“Ask the staff for what you want when you check in.”
 of 5 bubbles shannoncan2010, 28 Nov 2016 | Read review
“Second floors are the best. 20 steps up, no critters in room.”
 of 5 bubbles JRRontheCaribbean, 24 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay