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ClubHotel Riu Negril

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ClubHotel Riu Negril
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5,090 Reviews from our TripAdvisor Community

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Showing 4,394: English reviews
torremolinos
Reviewed yesterday NEW

Just back unfortunately!!!!,the hotel is wonderfull, from the check in to check out its been perfect.we didnt meet one rude staff member, the management (spanish)were always around and available to talk to,which is always a good sign. the food in all the restaurants was superb, the only bad point was the wine was undrinkable but that is the norm where...

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Helpful?
Thank roef
Oshawa
Reviewed yesterday NEW

This property is very beautiful and the all the staff are extremely friendly. I stayed here with a large group of runners whom were running in the Reggae marathon. The resort was clean and well maintained. The food was good. However, to get bottle water was a huge issue and due to the lack of water prior to my half...

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1Thank Lori W
Reviewed yesterday NEW

I'll post my review of the hotel after I report on this incident. During our stay at the resort last week, I paid for the upgraded internet ($40USD) upon checkout. I noticed during this process that the clerk had taken my credit card into the manager's office which I thought was rather odd, but figured perhaps their credit card machine...

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Thank Keith L
Reviewed 3 days ago NEWvia mobile

I have visited several Riu resorts before. It was one of my least favorite. The resort was nice, beautiful beach. Food could have been better, the workers wasn't too friendly there. Probably would not stay there again, but that's just my opinion.

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Helpful?
Thank Mspoca
Ajax
Reviewed 3 days ago NEW

Jamaica is a wonderful place. Women at this hotel are super sweet. Especially Rochelle at the front desk( she is a doll). Rooms are clean , but the beach on this hotel is really not the greatest (walk to the palace, wayyy nicer there). Even though staff are very nice and will do their best to make sure you have...

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1Thank Cass Z
Reviewed 3 days ago NEWvia mobile

First time to Jamaica and what a beautiful place. The resort was totally faultless in every way. The staff are amazing, the food and drinks are awesome and the atmosphere is true Jamaica. We were there when hurricane Matthew was about and was looked after. The cleaning lady for our room was a lovely lady. Hope to be able to...

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Thank James R
Bradford West Gwillimbury, Canada
Reviewed 3 days ago NEW

Well, we just returned from a week at ClubHotel Riu Negril in Jamaica (Nov 22-29, 2016) and experienced my first ever beach-oriented, all-inclusive vacation in the Caribbean. Below is my review of the experience highlighting both the pros and cons of our vacation:  PRO: Weather! Around 80-85F every day with a mix of sun and cloud, a little bit...

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3Thank WilWegman
Greater Manchester, United Kingdom
Reviewed 4 days ago NEW

First time in Jamaica. Was a little worried by some negative reviews before arriving but can only deduce that some people moan for the sake of moaning. No complaints at all from us. Check in was quick and friendly, rooms were immaculately clean as were the gardens and pool area. And if people are unable to find something to suit...

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Thank kazwillie
Reviewed 5 days ago NEWvia mobile

I visited club hotel with my boyfriend mid November, I couldn't fault this place. The staff were so accommodating towards our needs. I wasn't happy with my view in the first room, the front of house staff done everything they could and I had a sea view as soon as the room was ready. My room was cleaned well, daily,...

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2Thank SallyCarberry
Reviewed 6 days ago NEWvia mobile

Short family vacation with 2 teenaged sons. First impression of the hotel from the front desk attendant turned me off. Booked thru a vendor who didn't add my younger son to a room with his brother. So had to wait extremely long for issue to get resolved. Then was told my room was not ready after all of that. So...

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Helpful?
Thank sandra718707
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. We would like to remark that due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. We work hard to keep them under control, since our grounds have extensive...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: £180 - £336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Hotel Style:
#13 Spa Hotel in Negril
#17 On the Beach Hotel in Negril
#18 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Negril staff and other travellers.
373 questions
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Braunton, England, United Kingdom
Beverly Hills, Florida
over a year ago
Swindon, United Kingdom

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Questions? Get answers from ClubHotel Riu Negril staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“blocks 1 and 2 are closest, for anyone with walking difficulties.”
 of 5 bubbles roef, 8 Dec 2016 | Read review
“Rooms near the road you will hear the traffic and/or music during the Reggae marathon (1st Sat in Dec).”
 of 5 bubbles LoriW668, 8 Dec 2016 | Read review
“stay in building 1 - the others are just way too far of a walk”
 of 5 bubbles keithl196, 8 Dec 2016 | Read review
“Ask for beach front”
 of 5 bubbles CassZ, 6 Dec 2016 | Read review
“Request Block 1 if you have mobility issues”
 of 5 bubbles kazwillie, 5 Dec 2016 | Read review
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