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ClubHotel Riu Negril

14/05/2017 15/05/2017
1 room 2 adults 0 children
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5,352 Reviews from our TripAdvisor Community

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New Jersey
Reviewed 4 days ago NEW

we have been coming to Jamaica twice (or more) per year for the past five years, but as crazy as it may sound this was our first time in negril. We didn't really know what to expect, didn't do much research and really booked this trip last minute, but it was awesome. First I will say, it definitely has a...

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8Thank pat s
Reviewed 4 days ago NEWvia mobile

We were moved to the ClubHotel after being relocated from the Riu Reggae in Montego Bay due to the emergency evacuation. We stayed here for 3 days before we could return to the Reggae. We were disappointed to be located here as we had booked an adults only resort which this is not. The hotel itself - the bars and...

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Helpful?
Thank chloe_274
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Many thanks for choosing RIU Hotels and Resorts for your holidays and sharing your experience with us. On Thursday 20th of April, an accident occurred in the hotel Riu Reggae, Montego Bay, when some workers were performing maintenance tasks. Unfortunately, one of our colleagues perished, and four others were injured. They are truly beloved colleagues and all of...

Luton, United Kingdom
Reviewed 5 days ago NEW

My family & I stayed here for 2 weeks from 3/4/17 - we had a fantastic break - the staff are very friendly & willing to ensure you are happy. The entertainment is by far the best & must give a big shout out to Happy feet, Goku, Roly poly, Burger king, Bubbles, Pebbles, Summer, Tyga, Starboy, Pencil & a...

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2Thank dee1ram
Brampton, Ontario, Canada
Reviewed 6 days ago NEWvia mobile

This was our first trip to Jamaica. The weather was beautiful. We were first placed in building 3. Quite a long walk to restaurants, main lobby / pool. We relocated to building 1 the next day. Our biggest disappointments included no coffee machines in the rooms, no poolside bar service, no beach bar service. There is only one bar directly...

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1Thank Shelley W
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts and taking time to give us your feedback. Regarding the services such as poolside bar and beach service, we would like to clarify that this is offered at our Palace hotels. These belong to our more sophisticated line of products. They are more elegant, have some extra services and of...

Gloucester
Reviewed 1 week ago NEW

Arrived here and surrounded by people smoking weed everywhere just ignoring no smoking signs and designated smoking areas. I do undestand a lot of people use this but this hotel has children and surely this should not be done with them around. I will definitately not be coming back. Beach is not too good and beach sun beds must be...

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Helpful?
Thank Terry R
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We regret to read other guests smoking made your stay less enjoyable. RIU...

Reviewed 1 week ago NEWvia mobile

Hey RIU....even tho my vacay started on the wrong foot. I eventually had a great time.....ur staff is really awesome the best I must say when compared to the other chains of hotel u have in. Jamaica ..I must make special commendations to ur Sports bar team especially the guys who work during the daytime The entertainment team was off...

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Helpful?
Thank Marsha A
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad to read that you enjoyed your stay at our hotel. We deeply appreciate your wonderful remarks regarding our sport bar waiting staff and our entertainment. Our team works hard to provide shows and activities that cater to a...

New York City, New York
Reviewed 1 week ago

The hotel is very clean and the staff is friendly. They serve very little Jamaican food at the buffet, I guess to cater to the continental guests. So if you're looking for ackee and codfish, you're out of luck. There's a nightly show that keeps you entertained, however the entertainment crew is a bit aggressive. They pretty much bully you...

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Helpful?
Thank abjohnwill1
RiuHotelsandResorts, ClubHotel Riu Negril at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for sharing your experience with us. We appreciate your positive comments about our staff and the DJ and are glad that the cleanliness of our hotel and our drinks were to your satisfaction. Regarding the entertainment, we will share your comments with the corresponding departments. It is very important for us that our guests enjoy their...

Playa del Carmen, Mexico
Reviewed 1 week ago

Musty rooms, non existent service and limited wifi. Beverage quality of the lowest possible level. Disliked the place and would not return. Not a fan of RIU but must admit its not to even RIU standards. Much much better places in Negril to stay. I feel I wasmtraveling to the past.

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Helpful?
Thank Mario M
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We have sent your comments and suggestions to the respective...

Brampton, Canada
Reviewed 1 week ago

NEGRIL is Beautiful, the Hotel is a 5 star, well look after Rooms are good size and very Clean.Staff very Friendly and helpful for any thing you needed or wanted. There was a Jerk Chicken Hut on the Beach open for lunch every day it was great husband eat there also every day. the La Carte's were good also like...

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2Thank Gail W
Durham Region
Reviewed 1 week ago

So I want to start off by saying that I don't think I am too picky. I realize that going south the air is a little musty in hotel rooms and beds are typically hard, so you won't get any comments about those types of things. I travelled as a party of 14, which included families with children 6-12 years...

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Helpful?
Thank SunLuvinFam
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Negril, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. On the one hand, we are disappointed to read that local vendor´s behavior made your stay less enjoyable. We hope you can understand that this is out of our reach due the beach is public and assure you that we do everything in our...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: £149 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Hotel Style:
#13 Spa Hotel in Negril
#18 On the Beach Hotel in Negril
#19 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Negril staff and other travellers.
471 questions
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Questions? Get answers from ClubHotel Riu Negril staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in building 4 are furthest from everything, nice and quiet though, so its all about preference”
pats647, 25 Apr 2017 | Read review
“Blocks 3 & 4 are the best VIP rooms”
dee1ram, 24 Apr 2017 | Read review
“buildings 3 and up are a bit far away from the action and requires a lot of walking. Request buildings 1 or 2.”
abjohnwill1, 21 Apr 2017 | Read review
“Block 1 is closest to amenities. Block 2 has it's own pool. Rooms are on one side of lobby & restaurants, etc. are on the other.”
SunLuvinFam, 19 Apr 2017 | Read review
“Building 1 or 2 so you are closer to everything - still a good walk!”
JamaicafanCanada, 14 Apr 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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