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Jamaica Palace Hotel

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78 Reviews from our TripAdvisor Community

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Showing 52: English reviews
London, United Kingdom
Reviewed 4 weeks ago

Found this hotel on route to a local jerk spot. Stayed for a night. Although we had booked for 2 nights-due to no fault of the hotel-we checked out the next morning. The hotel were more than accommodating offering a full refund. Clean interesting rooms with plenty of space, lots of art work within the room & dotted all over...

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Thank catrin_11
Reviewed 8 October 2016 via mobile

Rate for hotel was decent 150 nightly. Wi fi worked. Staff was great. Pool design was culturally loved. On site restaurant on point. Security in and out was modest. Grounds very clean. Views from our balcony was very beautiful.

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Thank Kerry F
Milton Keynes, United Kingdom
Reviewed 23 August 2016

Visiting Jamaica Palace is like stepping back into the 1920's with a level of service to match. Fantastic surroundings with polite, friendly, helpful staff; plenty of space in the room and around the hotel; fresh flowers in the room on arrival; round beds and a large swimming pool in the shape of the map of Jamaica. It has the feel...

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1Thank peteandbettina
Nassau, New Providence Island
Reviewed 18 March 2016

Went here while going to school in Jamaica. It was a holiday weekend trip with other international students and I wanted to at least see outside of Kingston for once. The drive from Kingston to Port Antonio was definitely a long one; so much so that I got sick on the ride while going. Once I & the other students...

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1Thank KVirtue
Gatlinburg, TN
Reviewed 23 January 2016 via mobile

This is a very elegant, yet comfortable and affordable, place to stay. The staff are very friendly and helpful. They will go out of their way to please you. The rooms have round beds and are attractively appointed. The grounds are well manicured. There are cages of birds place all around the outside corridors of the hotel. The restaurant serves...

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1Thank Foxtrot-BandB
Kingston, Jamaica
Reviewed 20 January 2016 via mobile

I spent two nights and it was awesome. Ambiance was superb. The jamaican breakfast was weldone. In the bar most of all. My girl lived the bedroom facilities. So spacious and clean. Away from friends and family and just the time with that special someone, it is just the place.

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Thank Nicholas W
lobo123_11, Front Office Manager at Jamaica Palace Hotel, responded to this review

We are extremely happy that you enjoyed your stay with us and decided to make mention of it. We promise that on your next visit we will do all in our power to make sure that that visit is an even more memorable one. Keep safe!

Toronto, Canada
Reviewed 5 December 2015

My husband and I stayed here for 1 night and we wish it could have been longer. The staff, quality of food (i.e. traditional Jamaican style with a gourmet twist) back dropped by the beautiful grounds and landscaping was more than we could ask for. The best part of it all was the professional service (beginning with the manager-Joy) and...

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1Thank Lisa C
Reviewed 4 December 2015

This place is simply enchanting.Spent the first part of our Jamaican honeymoon at the palace and could not have dreamed of a more romantic place. From the architecture to the grounds there is nothing not to love about the Jamaica Palace hotel. The accommodations are elegant and the staff is excellent.

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1Thank Demetrius S
Tel Aviv, Israel
Reviewed 11 November 2015

our honeymoon Experience was amazing! thanks to the amazing service and hotel facilities! The room was large and very clean and designed very romantic, The service was one of the highest levels we've met, absolutely wonderful staff. The swimming pool clear and beautiful shaped,perfect for a swim at noon when its so hot outside The restaurant make lovely food and...

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1Thank Orbar1986
lobo123_11, Front Office Manager at Jamaica Palace Hotel, responded to this review

We enjoyed having you just as much as you enjoyed being here. See you on your anniversary!!!!!!

Reviewed 26 September 2015 via mobile

Beautiful and quiet hotel, was not very busy when we went, stayed there for 3 days. Beautiful views and great areas to walk around. Hotel was clean and staff helpful. Great place if you want somewhere to relax and chill, although maybe too quiet for children. Food was good too.

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3Thank Edwina B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family friendly Resort Hotel nestled on 5 tropical acres between the foothills of the Blue Mountains and the Caribbean sea close to all attractions in tranquil Port Antonio. ... more   less 

Additional Information about Jamaica Palace Hotel

Address: P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
Region: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range: £130 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jamaica Palace Hotel 3.5*
Number of rooms: 40
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Also Known As:
Jamaica Palace Port Antonio
Jamaica Palace Hotel Port Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Jamaica Palace Hotel staff and other travellers.
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Questions? Get answers from Jamaica Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a metal roof which is noisy in the rain, others have a solid roof which is very quiet.”
 of 5 bubbles peteandbettina, 22 Aug 2016 | Read review
“Really do take a dip in their custom made pool that looks like the shape of the island of Jamaica itself!”
 of 5 bubbles KVirtue, 18 Mar 2016 | Read review
“Be open minded and enjoy everything!”
 of 5 bubbles ChrisH40, 20 Apr 2015 | Read review
“Try room 6 as you just go up the stairs to the pool!”
 of 5 bubbles dragon60, 26 May 2014 | Read review
“No iron/iorning board in room. Internet worked in Room 29. It was upstairs however. The staff was helpful to carry the bags upstairs - so we did not quite miss the refridgerator. Upstairs rooms are convenient to go to the swimming pool.”
 of 5 bubbles campbell95008, 2 Jan 2014 | Read review
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