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Franklyn D. Resort & Spa

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Traveller (738)
360
Panoramas (2)
Pool & Beach (208)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
All-inclusive, All- Suite Beachfront Family Resort with a dedicated Vacation Nanny assigned to every family to care for the kids from check-in to check-out. All- Inclusive package includes spacious accommodations in large 1, 2 or 3 bedroom suites with separate living areas,kitchenette and balcony or terrace. Continental, Italian/French/ Indian and Jamaican cuisine from a choice of 4 restaurants along with a Sushi Bar & Creperie;Premium Bar, Glass Bottom Boat Rides,kayaking, snorkeling, paddle boards, tennis, 4 pools including- 100' waterslide, separate kids, tweens and teens programs with supervised daily activities.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Airport Transportation
Babysitting
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Family
HOTEL CLASS
Hotel links
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755Reviews
1,350Photos
114Q+A
100Room tips
Traveller rating
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  • 44
  • 17
  • 16
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Popular mentions
We and our extended family choose this resort for a Family Getaway. We were at the resort 12/26/18 to 1/2/19. This resort has it's ups and downs. The big up, is the staff they are absolutely wonderful. We did not meet an staff member that was not top notch. That said the
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Hotel's Favourite
We have now stayed here 4 times, and this is the most times we have stayed at any one resort. Since our first stay, our nanny has kept in touch with us, we love her! She is like a part of the family. No matter how long we stay here I know there will be tears when it is time
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Response from Trishawana D, Director of Sales at Franklyn D. Resort & Spa
Responded 8 Aug 2018
We are ecstatic to read your incredible 5 star review!! Your patronage to FDR over the years is greatly appreciated and we are thrilled that you have chosen us for multiple family vacation visits. It is great to read that your vacation nanny is considered as a part of your family and that you keep in contact even after your vacation. Thank you for highlighting our staff, they will be commended for their hard work at guest satisfaction. We maintain a 1:2 guest ratio as guest satisfaction has a major impact on the success of your business. We look forward to seeing your family again for another memorable vacation. ,
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My family and I just got back from FDR this past weekend. It was amazing! The Nanny’s are incredible. Stacy, in particular, was spectacular. Both of our boys took to her immediately (this is a big deal with the youngest). This is a small boutique resort and it’s a very short
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I find this place really difficult to rate because it really depends on what you're looking for. For people with young kids this is 5 stars. You get a real vacation. This is unheard of when you have little kids. We went there twice when the kids were 3 and 5 years old and then
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Response from Trishawana D, Director of Sales at Franklyn D. Resort & Spa
Responded 1 week ago
We are not making light of this situation and it was not our intent to imply that you leave stuff everywhere. But our experience here is that the kids always leave items around the property and we constantly have to retrieve things that are left or forgotten. As for items left by the pool and the diving dock. It is always difficult to identify the owner, if A Claim isn't made right away, with lost and found and guests sometimes mistake items as being theirs when it is not and when they realize it is not theirs it is often discarded and not taken to Lost and Found.
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This place is a must for anyone with children. Ask for nanny Charlene, she is an absolute gem! Caring, kind and friendly you will not be disappointed by the care you receive from her. The food and service at this resort are amazing! Can’t wait until next year!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorFranklyn D. Resort & Spa
The Two Bedroom Junior Beachfront Suite at the Franklyn D. Resort & Spa
Professional photo exclusively commissioned by TripAdvisorFranklyn D. Resort & Spa
The Beach Front Three Bedroom Suite at the Franklyn D. Resort & Spa
Professional photo exclusively commissioned by TripAdvisorFranklyn D. Resort & Spa
The Two Bedroom Junior Garden-Poolview Suite at the Franklyn D. Resort & Spa
Professional photo exclusively commissioned by TripAdvisorFranklyn D. Resort & Spa
The Two Bedroom Junior Garden-Poolview Suite at the Franklyn D. Resort & Spa
Professional photo exclusively commissioned by TripAdvisorFranklyn D. Resort & Spa
The Beach Front Three Bedroom Suite at the Franklyn D. Resort & Spa
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12345686
We used Byron’s tours. They provided car seats for all of our kids and were waiting for us as soon as our entire party arrived. Very good service. Club Mobay was nice to speed thru customs too. We had an 11 month old and wanted to ensure we got through the airport and to the hotel as easily as possible.
0 votes
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It is a small place that caters to varied requests. Even without making special requests the variety if food is good enough to navigate most diet restrictions or allergies.
0 votes
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We tipped a few dollars here and there when we ordered drinks at the bar. We also tipped our nanny at the end of our stay ~$150 (we had two young kids she cared for). I think you could tip less frequently in larger sums because we saw a lot of the same bartenders.
1 vote
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There is a request form you can complete daily. The Nanny will get the items from the commissary. It is a limited menu with basics such as cereals, coffee, juice, cheese and crackers, etc. Beyond that we had a small bag the nanny could carry with sunscreen and anything the kids might need. The nannies have a one hour break for lunch. The work day is from 8:40-4:40. Anything after that was $12 cash per hour. We kept our nanny two hours extra two evenings. She bathed the kids and got them dressed for dinner. This was our first experience and it was a bit awkward at first.
1 vote
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12345623
"room 121 is amazing, as is 17a!"
"Spring for beachfront. The views are far superior. Room #1 has nice views and good location, but is right next to ice machine."
"Rooms on the south side are quieter"
"The ground floor beach rooms are awesome as they're just slightly raised but on the beach so you can wake up to the sounds of the sea."
"Garden Rooms get much less light so your kid wont' wake up at 5:00am every day."
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12345620
PRICE RANGE
US$291 - US$861 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
franklyn d hotel runaway bayfranklyn d resort and spafranklyn d resort all inclusive
LOCATION
CaribbeanJamaicaSaint Ann ParishRunaway Bay
NUMBER OF ROOMS
78
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