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See all 14 hotels in Runaway Bay

Franklyn D. Resort & Spa

713 reviews
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Traveller (651)
Room & Suite (422)
Pool & Beach (197)
Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“nanny service”(59 reviews)
“family vacation”(64 reviews)
“arts and crafts”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (713)Write a Review
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Traveller rating
434
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LanguageEnglish
434
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17
15
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All reviewsnanny servicefamily vacationarts and craftskids clubthe grillkids buffetfdr pebbleswonderful nannyglass bottom boattwo bedroom suitetrue vacationtie dyehaving funcrab racespier restauranttennis lessonsgoat races
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1 - 5 of 712 reviews
Reviewed 6 days ago

I’ve never experienced anything like this, and could easily be described as the worst night of my life. Upper management continues to not acknowledge affected guests had a traumatic event and offer sympathy at a minimum. What about this says hospitality? Either management staff is...More

6  Thank STRAINADVENTURE
Response from Trishawana D, Director of Sales at Franklyn D. Resort & SpaResponded 4 days ago

Incidents such as these happen from time to time but our staff was up to the task and properly trained. The fire was restricted to the electrical panel room at the bottom of the staircase on Block 1. All our guests were safely evacuated from...More

Hotel's Favourite
A TripAdvisor Member
45
Reviewed 16 April 2017 via mobile

We travelled with 4 children, ages 5,8,9, and 11... we read lots of the reviews prior to deciding on FDR, and while we had high expectations, we were still VERY pleased and totally happy with our 10 days at this resort. The people are absolutely...More

4  Thank A TripAdvisor Member
Response from Trishawana, Director of Sales at Franklyn D. Resort & SpaResponded 21 April 2017

Thank you for your amazing review. We are thrilled that we were able to surpass all your expectations of our property. It brings us joy to know that you were able to enjoy quality time with your spouse and your kids alike on a one...More

Reviewed 1 week ago

We came back for our third year. No need to restate all the wonderful things that I and others have already said. But I did want to say that while I was never unhappy with the food, they have stepped it up. The lunch went...More

1  Thank Jamie J
Reviewed 3 weeks ago via mobile

This is the most relaxed I’ve been since my kids were born. A great assortment of activities. Our nanny Sharlene was so energetic, fun-loving and thoughtful. She helped us have so much fun! The food is the best I’ve had at a resort - such...More

1  Thank Simone D
Response from Trishawana, Director of Sales at Franklyn D. Resort & SpaResponded 2 weeks ago

Thank you for sharing your review with us Simone. It was an absolute pleasure hosting your family with us. It is great to read that you were able to relax and have a fun family vacation. We are delighted that you were satisfied with your...More

Reviewed 4 weeks ago via mobile

This was our first all inclusive visit. We were blown away. It truly felt like the perfect balance between family vacation and time for ourselves. Our nanny, Tamika, was a wonderful addition to our family for the week. The kitchen staff was very accommodating of...More

1  Thank DocDNA
Response from Trishawana, Director of Sales at Franklyn D. Resort & SpaResponded 4 weeks ago

Thank you for your wonderful review of our Resort. I am extremely pleased that we were able to surpass your expectations and allowed your family to enjoy their vacation to the fullest with the assistance of your nanny Tamika. We look forward to hosting your...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Laundry Service
Multilingual Staff
Babysitting
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$442 - US$806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Runaway Bay
#4 Spa Hotel in Runaway Bay
#4 Luxury Hotel in Runaway Bay
#5 On the Beach Hotel in Runaway Bay
#5 Top resorts Hotel in Runaway Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$442 - US$806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Runaway Bay
#4 Spa Hotel in Runaway Bay
#4 Luxury Hotel in Runaway Bay
#5 On the Beach Hotel in Runaway Bay
#5 Top resorts Hotel in Runaway Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (651)
Room & Suite (422)
Pool & Beach (197)
Dining (82)
Hotel & Grounds (405)
Family and Play Areas (42)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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RaeRaeK
15 January 2018|
AnswerShow all 3 answers
Response from Lori G | Reviewed this property |
We mostly hang out, I would email and ask the Ent. Coordinator for adults to give you the general schedule. Not sure on who is doing their tours, again we chill or walk the beach next door at the Jewel. Drinks, you can buy... More
1
Vote
Summer0003
1 January 2018|
AnswerShow all 4 answers
Response from Lori G | Reviewed this property |
8 yr old no issue - will have a blast. We are here now. 5th year, not 4th, my mistake. We know half the place. Second Nanny not needed for 13 yr old. They have teen activities and generally tailor to you needs, but also... More
1
Vote
iamhungry0210
23 December 2017|
Answer
Response from cchubb |
It is very casual at The Overproof/The Pier (the adult only restaurants are connected at the west side of the property), so almost anything short of bare feet will be ok. We are here as I type this,
0
Votes
Room Tips
"Room 17 has 2 balconys and close to beach. Ground floor."
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"Sea side is nice if you want to pay extra"
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"122A and 123A gave a beautiful view of the ocean; moreso 122A"
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"Nothing beats a sea view"
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