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Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton

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Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton
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2,551 Reviews from our TripAdvisor Community

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There are newer reviews for Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton
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Showing 2,504: English reviews
Reston, Virginia
Reviewed 18 July 2016

Overall a good experience, however food was only fair to good and many restaurants weren't open each night when you wanted to go then, which was disappointing and limiting. The staff was very friendly and nice to be with, however it took 4 phone calls and two visits to get wine delivered to our room over a 2 day period....

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Helpful?
Thank Pam L
Althea G, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Pam, We have noted your feedback and wished you had brought the issues experienced while you were still at the hotel. We apologise for the inconveniences and hope we will be given another opportunity to make it right. regards

Reviewed 17 July 2016

Pros - Room was spacious and clean, water slide was fun, meal at Italian restaurant was good, grounds seem to be in good condition, nice cold drink and cold towel at check in, free reliable wi-fi, comfortable bed, good variety of tv channels Cons - Staff is NOT friendly towards locals, the variety at the buffet was limited and the...

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5Thank Stanleyfromjamaica
Althea G, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Stanley, We would like to apologise for the issues encountered while you were staying with us. We have also noted your concerns which we will discuss further with other members of our Management Team as we work to improve our product. Regards

Reviewed 17 July 2016 via mobile

We visited the resort for a short 4 day weekend and were looking for a relaxing quite time and that's what we got! Resort was clean, rooms were clean and AC worked great!!!! Food is what we expected in an all inclusive resort. It was average nothing amazing but decent choices. All the pools have a swim-up bar in them...

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2Thank Chad K
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Guest, We thank you for your feed back, we are delighted that you enjoyed your stay with us and we hope you will visit us again soon. regards

Fairmont, West Virginia
Reviewed 17 July 2016

Jewel Paradise Cove is an incredible resort. We have been to numerous resorts in other countries and this one competes with the best. The quality of the food at every meal was incredible. We went to two of the restaurants that offer 3 course meals (Moonstone and Platinum) and both had excellent seafood options – they were both worth hitting...

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4Thank 549nic
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Guest, Thank you for a great review of our hotel, we are happy that you had a wonderful time and we look forward to your return. regards

Iowa
Reviewed 17 July 2016 via mobile

The Jewel Paradise Cove resort was a great option for our honeymoon as it was adults only, a smaller boutique resort, and located in a quieter part of Jamaica away deo the craziness of Negril or Montego Bay. The man made cove and second small beach were lovely for floating leisurely about in the waters and the variety of pools...

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3Thank girl4yoga
Althea G, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Guest, Thank you for choosing our hotel for this special occasion, we are happy that we were able to meet your expectations and we look forward to your return. regards

Atlanta, Georgia
Reviewed 16 July 2016 via mobile

STAY AWAY! So, here is the deal. We are in Jamaica celebrating our friends 35th birthday. The resort is super quiet. The food is horrible. The one restaurant we like ration out there food. It's an adult only resort so not much to do. The pools were just okay. The wait staff were not nice and friendly. Again..food horrible. Breakfast...

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3Thank KRosha
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Guest, We have noted your feedback and is truly sorry that we were unable to meet your expectations during your stay with us. regards

Bardstown, Kentucky
Reviewed 14 July 2016

A huge thank you to Marlon, Adonis, Yonique, Dexter, Tishane, Tanique, Patrick, & Shamoy. The staff went over & beyond to create an experience we will never forget. Best vacation ever!!!! We will return.

Review collected in partnership with Curio – A Collection by Hilton
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2Thank Larrykaren1
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Larry, Thank you for staying with us, I am happy you enjoyed it and we hope to see you again soon. regards

Sarasota, Florida
Reviewed 14 July 2016

Very pleasant grounds, room with view, and unlimited food and drinks. We enjoyed snorkeling every day and a trip to Konoko Falls. All the workers were helpful and friendly. We would start our day with a trip to the coffee hut for one or two shots of expresso and sit under the trees until ready for the breakfast buffet. Breakfast...

Review collected in partnership with Curio – A Collection by Hilton
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3Thank bkw56
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Guest, Thank you for staying with us, it was our pleasure hosting you and we look forward to your return. regards

Yallahs, Jamaica
Reviewed 14 July 2016

Staying true to the Jamaican maxim "likkle but tallawah" this resort was enchanting! The room was spacious and comfortable, the staff was attentive and there was no lack for entertainment. The food and beverage was never-ending and kept me full throughout my entire stay!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Arlando W
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Arlando, Thank you for the sentiments expressed regarding our hotel, we are happy you had a great time and we hope to see you again soon. regards

Reviewed 13 July 2016

My boyfriend and I spend 6 days, 5 nights at the Jewel Paradise Cove in February 2016. It’s a nice resort and we had a lovely time, but I don’t think it’s a 4.5 star property. Pools: We had a room overlooking the pool towards the back of the resort. It was noisy at times during the day, I like...

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2Thank Amy K
Althea G, Ambassador at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton, responded to this review

Dear Amy, We thank you for your feedback, we are sorry that we were unable to meet your expectations during your visit with us. I can assure you that we will continue to work and improve our product to make sure if you were to visit us again you will have an exceptional experience. regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton

Address: Paradise Cove Drive, Runaway Bay, Jamaica (Formerly Jewel Paradise Cove Beach Resort and Spa)
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: £181 - £452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection By Hilton Jamaica, Caribbean
Hotel Style:
#2 Spa Hotel in Runaway Bay
#2 Green Hotel in Runaway Bay
#2 Top resorts Hotel in Runaway Bay
#2 On the Beach Hotel in Runaway Bay
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Questions & Answers

Here's what travellers have asked, with answers from Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildings 7,8 or 9”
 of 5 bubbles blueyebrunette, 27 Mar 2017 | Read review
“recommend ocean front view”
 of 5 bubbles dwhas3, 27 Mar 2017 | Read review
“ocean view worth it try to get a rooms in building 6 or 7 less noise coming from courtyard at night (festivities go until 10pm each night)”
 of 5 bubbles briannab374, 26 Mar 2017 | Read review
“713, 714, 813, 814 ground floor ocean view rooms with walk in showers”
 of 5 bubbles 902peters902, 22 Mar 2017 | Read review
“we had a room overlooking the swim up bar which was nice and quiet at night but great during the day for some swim time”
 of 5 bubbles michellelQ9331MK, 21 Mar 2017 | Read review
5 of 5