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Sheraton Puerto Rico Hotel & Casino

Traveller (990)
360
Panoramas (12)
Room & Suite (501)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Family
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
2,843Reviews
1,454Photos
84Q+A
100Room tips
Traveller rating
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Popular mentions
Great hotel and the service was on point. The VIP club was amazing and Javier was great!! He was a gem to have during breakfast. I really appreciate good service. The rooms were nice-- and the people who serviced the rooms were always so friendly. it was close to the convention
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I thank you for the exceptional service the Sheraton team has provided. Upon arrival, I was offered a mimosa while checking in, my luggage was in my room when I got there and upon departure, the bellhops loaded my luggage for me. Shyam and Alberto were super friendly and the
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We arrived in Porto Rico two days before leaving on a 7 day cruise on the Freedom of the Seas luxury ship by Royal Caribbean Cruise lines. We stayed at the Sheraton for two nights before heading out to see and then returned back to the Sheraton where we were treated with open
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This place great to stay before our cruise, it is an 18$ cable ride to Old Juan to enjoy the sites and 15$ to the cruise terminal. The room was comfy and had a small fridge to store drinks. The pool was very nice and the hot tub was big.
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+3
There's 2 Sheraton properties in San Juan proper. One is in Old San Juan & one is by the Convention Center. This one is by the Convention Center. For a $18 taxi ride for 4 people, (plus $1 per luggage - total with tip, $25ish) you can go from the hotel to your cruise
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Club Level room - floor 11
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123456100
It all depends on your Starwood/Marriott status.
0 votes
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How close is the hotel to the port for carnival cruise lines?
Dear Guest , Thankyou for contacting us and glad to inform you that the cruise terminal is just a 10 min ride from the hotel. Happy to welcome you ! Kind Regards, Shyam Krishnan Director Rooms
1 vote
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Are there shuttles to the hotel from the airport?
No, you can take a taxi or Uber. Uber is about 9 dollars and taxi is a base rate plus baggage, and extra passenger charge. I think Uber can only drop off at the airport.
1 vote
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I understand it cost $18 to park there now? Is there free off street parking?
You are correct, parking is $18.00 per day. There is no way in hell you can find parking in the street as they seem to be permanently filled each and everyday. Trying to find a parking space in the city is a nightmare. The locals park anywhere they can (illegally), but does not mean you as a tourist can. You will get a ticket and they inflate it. My daughter got two and one was for $500.00. Everyday, there is a car where she got the ticket.
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I do not know if the pool is heated. It was a comfortable temperature when we were there in November. The jacuzzi is heated and very nice.
1 vote
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12345617
"Get a room facing the bay if possible."
"They don’t recommend drinking the tap water, so they provide bottled water. If you need more, just ask and they are happy to provide more."
"pool view now has construction"
"The rooms are roomy and very clean, my view was excellent!"
"Tanya was great!"
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12345620
PRICE RANGE
US$221 - US$424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton puerto rico hotel and casinosheraton puerto rico hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
503
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