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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
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    02/10/2017 03/10/2017
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    US$210
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    Room & Suite (438)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
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    La Concha Renaissance San Juan Resort
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    Sheraton Old San Juan Hotel
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    San Juan Marriott Resort & Stellaris Casino
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    Rooms
    2 Oct3 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,286)
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    481 - 485 of 1,973 reviews

    Reviewed 20 August 2016

    Great hotel. All Good. Have a great time at pool. Excellent service. Not a lot to eat outside hotel but everything else was good. Walking distance from Centro de Convenciones. Good deal. Only paid 298. For 2 nights.

    Review collected in partnership with this hotel
    Thank tito6410
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 21 August 2016

    Thank you for taking the time to share about your stay. We hope to welcome you back again in the future. Regards, Sam Basu General Manager

    Reviewed 18 August 2016

    Staff was pleasant and helpful. Club room was organized, comfortable and staff in there was extremely helpful. Had more of resort feel than hotel; will definitely return! Price was up there but was definitely worth it!

    Review collected in partnership with this hotel
    Thank Gail P
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 21 August 2016

    Thank you for your feedback Gail. I was very pleased to learn how much you enjoyed your stay with us. We look forward to welcoming you back again in the future. Warm regards, Sam Basu General Manager

    Reviewed 17 August 2016

    The hotel completely exceeded my expectations . The location was perfect very convenient and close to attractions . The staff was extremely friendly and efficient . The hotel is absolutely beautiful and all of the amenities such as casino,pool, restaurants , etc were superb. I...More

    Review collected in partnership with this hotel
    Thank jaimelJ3028RR
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 21 August 2016

    Thank you very much for taking the time to write about your stay with us. I am very glad to learn how pleased you were with your accommodations. We look forward to welcome you back again on your next trip to Puerto Rico. Warm regards,...More

    Reviewed 17 August 2016

    Pet friendly hotel and i could bring my cat.He loved to see outside through the glass dor. All the hotel staff is excelent. Wondefrul clean bedroom, Some friends and relatives after my wonderful experience are going to visit and stay at the hotel soon.I will...More

    Review collected in partnership with this hotel
    Thank yiye2016
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 21 August 2016

    I am very happy to learn you will be back on your future travels and how much you enjoyed your room accommodations. We look forward to being of service again. Warm regards, Sam Basu General Manager

    Reviewed 17 August 2016

    The service and the room were excellent!!! I love this hotel!! I always had good memories and a lot of good experiences!! I will stay again on december!! The staff were wonderful and very polite!! 😀👍🏼👍🏼

    Review collected in partnership with this hotel
    Thank mmlopez_7
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 21 August 2016

    We truly appreciate your feedback. We look forward to welcoming you back again in December. Warm regards, Sam Basu General Manager

    La Concha Renaissance San Juan Resort
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$177 - US$355 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
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    Traveller (837)
    Room & Suite (438)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (552)
    Bathroom (38)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Olive Boutique Hotel
    838 reviews
    .91 miles away
     
    La Concha Renaissance San Juan Resort
    7,581 reviews
    1.04 miles away
     
    San Juan Marriott Resort & Stellaris Casino
    6,483 reviews
    1.25 miles away
     
    Sheraton Old San Juan Hotel
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    1.71 miles away
     
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    Ask a question
    Questions & Answers
    Paul464
    21 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    Maria caused massive damage to the entire island. Current estimates suggest the island might be without power for up to 6 months. Having seen first hand the damage Irma did to St Martin, I would say it will be many... More
    0
    Votes
    David M
    12 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    It didn't suffer damage from Irma, but I imagine it suffered extensive damage from Maria.
    1
    Vote
    Paul464
    7 September 2017|
    AnswerShow all 3 answers
    Response from JanePB | Reviewed this property |
    I would imagine that large amounts of Puerto Rico will still be without power following Maria. PR suffered massive damage from this latest storm
    0
    Votes
    Room Tips
    "We had a room overlooking the pool and bay. Very relaxing"
    Read review
    "The room was great just had a small problem with the bed it was to hard for me since I had back surgery and..."
    Read review
    "Great workout room, get their early"
    Read review
    "Room on the 4th floor to be at the same level as the pool"
    Read review
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