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Hotel El Convento

2,800 reviews
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Traveller (1900)
Room & Suite (606)
Dining (157)
Overview
  • Excellent75%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“wine and cheese”(199 reviews)
“tapas restaurant”(112 reviews)
“old san juan”(1,461 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,800)Write a Review
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2,624 results
Traveller rating
1,928
477
120
74
25
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1,928
477
120
74
25
Show reviews that mention
All reviewswine and cheesetapas restaurantold san juancourtyard restaurantwine receptionformer conventevery eveningplunge poolpuerto ricoopen courtyardcentral courtyardvista roomthird floorturn down serviceacross the streetour honeymoonbottled water
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1,341 - 1,345 of 2,624 reviews
Reviewed 17 September 2013

We stayed for seven nights and we love it. The staff was friendly and attentive. The room was clean and homely, nice room décor and a comfy bed with clean linen every day. Housekeeping was great!, room was made up twice a day. The wine...More

3  Thank rwarrior747
Reviewed 17 September 2013

We stayed here in July. The location couldn't be better. It is a beautiful property. As soon as you enter it is charming and the staff is very welcoming. Getting to the hotel is challenging. We did have a car and traffic patterns are changed...More

2  Thank Jacalix
Reviewed 16 September 2013

We booked a basic room for the last night of our honeymoon in Puerto Rico. I think that even with the basic room we would have been impressed with this hotel, but their honeymoon suite was available and they upgraded us at no extra charge....More

4  Thank Jessica H
Reviewed 16 September 2013

My new husband and I came here as the first stop of our Honeymoon. I had ordered the Romance package, and when reconfirming the week before, I was told we would be met with a bottle of champagne. The taxi couldn't quite get to the...More

1  Thank Roxyc100
Response from Osvaldo S, Guest Relations Manager at Hotel El ConventoResponded 19 September 2013

Dear Roxyc100 Thank you for taking the time to share your experience at Hotel El Convento. Please accept our most sincere apologies for the inconveniences mentioned. We work very hard to exceed our guests expectations and take very seriously every guest comment. I will work...More

Reviewed 15 September 2013

Before you think of booking a hotel room outside of Old San Juan, look at the reviews and pictures of Hotel El Convento. The hotel is as wonderful as they say, and more. I was nervous that the comments I read about El Convento were...More

3  Thank Linda_David_Letts
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$254 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$254 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1900)
Room & Suite (606)
Dining (157)
Pool & Beach (104)
Amenities (71)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
virginiaviajera
25 January 2018|
AnswerShow all 3 answers
Response from KristiC98272 | Reviewed this property |
we were just there a few weeks ago. felt completely safe! water was fine. we had a blast! it was charming and busy. the shop owners and locals were wonderful! not sure where your friend actually went but too bad for them. we... More
1
Vote
Mike C
5 January 2018|
AnswerShow all 5 answers
Response from Emma B | Reviewed this property |
I think the populated parts of the city are fine now- just the rural areas are still in pain. Do it! PR needs tourism again and it’s so beautiful 🙂
1
Vote
tennisfan1357
26 November 2017|
AnswerShow all 6 answers
Response from Ruth O | Reviewed this property |
No. Hotel El Convento Never stopped operations.
0
Votes
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12345621
Room Tips
"higher floors have more light; the 5th floor junior suite with its own terrace is stunning"
Read review
"choose the suite if you can afford it."
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"My room was on the 5th floor with a view of the bay, Room 512"
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"Visit the old forts, and go to the markets on weekend nights."
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