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El Canario by the Lagoon

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#22 of 46 Hotels in San Juan
Certificate of Excellence
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El Canario by the Lagoon
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315 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Reviewed 2 days ago NEW

Location: block from "main drag" Ashford Ave. where there are restaurants, shops, and night life; a safe area to walk around; 2 blocks from beach. Basic accommodation; very clean room and common areas; friendly and helpful staff; near to Old San Juan; about 15 minutes from pier and 20 minutes from airport. Breakfast included is a nice addition. Refrigerator in...

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Helpful?
Thank Connie M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your review. I certainly appreciate your business and your candid review. We work very hard to provide a clean, friendly, economical option for travelers in San Juan. Parking on the street as you indicate is difficult. If you do bring a car, we contract parking with Valera Parking. They have a multilevel parking a short distance from...

Morristown, Indiana
Reviewed 1 week ago

We stayed here January 6, 2017 before heading out to a cruise the next day. The customer service was very good. They were very friendly and helpful. Our room was very clean. I was surprised at how exceptionally clean the tile was in the bathroom. Breakfast is cold cereal, different kinds of bread for toasting as well as some pastries....

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Helpful?
Thank sarahrU7015YX
John V, Owner at El Canario by the Lagoon, responded to this review

Thanks so much for staying with us. Your comfort and wellbeing is our first concern. I am very happy you enjoyed your visit with us. Come back and see us soon.

St. Catharines, Canada
Reviewed 1 week ago

We stayed at the El Canario by the Lagoon, Dec 30/ one nite before our cruise!! The staff is so friendly, the place clean. Rooms are plain but cozy and clean. We walked around and some of the staff told us places to go...We just loved getting a sub and bottle of wine and sitting outside in the court yard,...

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Helpful?
Thank dtunney2016
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am glad you had a nice visit. I certainly do hope if you come back, you come and visit us. Thank you.

Reviewed 1 week ago

We stayed for 3 nights early December 2016 before taking a cruise. Very clean hotel that is close to the beach, restaurants and shopping. The staff was very friendly and the owner John was there every day and made you fell very welcome. We stayed on the top floor which had a shared outdoor area with a view of the...

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Helpful?
Thank Pam B
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for your business. I appreciate your review and I look forward to your visit in 2017.

Grenada
Reviewed 4 weeks ago

We spent 3 nights at Canario Lagoon and the staff made us feel truly welcome. This is a small, locally owned property. It is not fancy. But everyone we dealt with was very friendly and helpful. Special kudos to Samantha and Rafael. The location is good - in Condado, one block from Ashford (close to La Concha Hotel) and two...

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Helpful?
Thank Paul C
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your kind remarks. Our business here at the Canario Lagoon is to serve you, our guests. I am very happy we were able to make your stay an enjoyable one. We certainly hope to see you again.

Florida
Reviewed 13 December 2016 via mobile

I stayed two nights at El Canario. Met my needs perfectly. While an older property, it is extremely clean, from the lobby to the room. I enjoyed a double, room 403. Wonderful view of the Condado area from the balcony. Quiet, safe, and a good continental breakfast of cereals, breads and pastries. This is not a high-end luxury resort--no pool,...

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Helpful?
Thank T M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for your review. We do try very hard to offer a clean, friendly, and economical place to stay. Your business is appreciated, and we look forward to seeing you again.

Parkersburg, WV
Reviewed 10 December 2016

If you want to save money but still stay in a clean and comfortable hotel, this is a great selection. Our room met our needs and the bed was very comfortable. The staff was fabulous and welcoming during the entire 3 day stay. The breakfast met our needs as there was a variety.The hotel was within walking distance of the...

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3Thank MJean1948
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am very happy you enjoyed your stay. We certainly look forward to seeing you in 2017 when you return. You are always welcome here.

Grimsby, Canada
Reviewed 5 December 2016

We stayed at this hotel for one night before a cruise. It is older and small, no pool but just fine for us. Very clean and very nice staff. The breakfast included is very basic but enough to keep you fed and enough options for anyone.

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2Thank JanineZ10
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am very happy you had a nice stay here at the Canario Lagoon Hotel. I hope you have a great cruise, and you come back and see us.

Cleveland, Ohio
Reviewed 27 October 2016

Clean safe just as described front desk very helpful with questions and answers love the view from room 401 enjoyed the beach around the corner nightlife was awesome breakfast was great will definitely be back ,:)

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2Thank laculebrajudy
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. We appreciate your business. I am very happy you had a nice stay with us. Come back and see us.

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 14 September 2016 via mobile

The service is excellent.Staff is friendly, makes you feel welcomed. Easy acess to entertainment, night life and Old San Juan. What impressed us the most was the cleanliness of the entire hotel. Meets our high standards. Highly-qualified and highly recommended. Mrs. C. Sanabria Cayey, Puerto Rico

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2Thank A TripAdvisor Member
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your review. We strive to provide economical rates, friendly service, and clean facilities. You are always welcome, and we hope you come back and stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: £92 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
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Also Known As:
El Canario By The Lagoon Hotel San Juan
Hotel Style:
#4 Best Value Hotel in San Juan
#7 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan
#13 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from El Canario by the Lagoon staff and other travellers.
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Questions? Get answers from El Canario by the Lagoon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view from room 401”
 of 5 bubbles laculebrajudy, 27 Oct 2016 | Read review
“Rooms in the front may have a view of the ocean, and some in the back may be able to see the bay.”
 of 5 bubbles bethleclerc26, 27 Jul 2016 | Read review
“Sat. nigh music carried from 3 blks away. Rest of time was QUIET! STAY!”
 of 5 bubbles OpheliaW906, 29 Jun 2016 | Read review
“We had a parking lot view, and the balcony was too sunny and hot to use. Who cared - it was large and had lots of hot water!”
 of 5 bubbles lilydipping, 1 Jun 2016 | Read review
“Ask for full beds ,it will be more comfortable.”
 of 5 bubbles herminiatorres, 31 May 2016 | Read review
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