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Hotel Miramar

Traveller (265)
360
Panoramas (10)
Dining (29)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast Available
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Residential Neighbourhood
Harbour View
HOTEL CLASS
888Reviews
485Photos
50Q+A
100Room tips
Traveller rating
  • 280
  • 328
  • 145
  • 50
  • 85
Time of year
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Popular mentions
Had a great stay in San Juan. The hotel is located in walking distance of Old San Juan. It's a clean, nice hotel with nice rooms. But what I really liked best was the service of the people working there. They helped us with finding a nice excursion, with information about the
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Nice small hotel, well located. The service was excellent. We were met at the front desk by Jean Marie, who checked us in quickly, cheerfully, and efficiently while listening to our every request. She made sure we were happy with our room, took excellent care of our car, and
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Parking is a real problem in this area, however the hotel offers valet parking free of charge. We were disappointed that we reserved a room with a king size bed but got two double size beds, each of which were too short for us. We were also disappointed that we had to pay for
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We booked & paid for King deluxe/Ocean view & we confirmed 2 days before arriving. We checked in and apparently there were only standard double available. We asked why we weren't given the room that we paid for & they said that the only other king was out of service. Come to
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Response from cristinacarradero, Public Relations Manager at Hotel Miramar
Responded 1 week ago
Hello Jeremy, Not many people take the time to understand the terms and conditions they agree to when they decide to book through third-party companies. Some of these companies offer very special rates with a ROH (Run of House) Policy which states they cannot guarantee a specific type of room to the guest. This means the room is determined, according to availability, at the time of check-in. The third-party company is responsible of letting the guest know beforehand. It seems like there was a miscommunication when you called us to confirm your reservation and we do apologize for that. However, as should be stated in Hotel Beds' policy, your reservation was Run of House. We are saddened to know misinformation ruined the rest of your experience and we can only wish you give us a second chance in the future, should your travels bring you back to San Juan. Our rooftop view, location, staff, amenities and spacious rooms are definitely worth the money. Kind regards, Cristina Carradero Hotel Miramar
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Older hotel but very central to restaurants, market, and pharmacy, even walking distance (45min.) to Old San Juan. Only 15-20 min. taxi ride from airport and 5 min. to Celebrity cruise port. Lovely terrace on top floor. Clean but a little stuffy at times. Practical - but if
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Review collected in partnership with Cancelon.com
Response from cristinacarradero, Public Relations Manager at Hotel Miramar
Responded 1 week ago
Dear Ronald, We do not advertise as being a luxury hotel. As you very well mentioned, our boutique hotel is in a very central location and our minimalist-designed rooms are very practical. Each room has its own mini fridge and microwave for our guests' convenience. We are delighted to read that you enjoyed your pre-cruise stay with us! Keep us in mind for a future vacation trip. We would love to welcome you back. Kind regards, Cristina Carradero Hotel Miramar
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Miramar
The Ocean View King Bed at the Hotel Miramar
Habitaciones comodas
Professional photo exclusively commissioned by TripAdvisorHotel Miramar
The Two Doubles Superior View at the Hotel Miramar
Photo provided by managementHotel Miramar
Rooftop Terrace offering spectacular views. Available for private events.
Mildew on our curtains that made our entire room smell.
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12345635
Sorry, I don’t know
0 votes
Non rush hour, 20 minutes, rush hour about 30 minutes
0 votes
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Hello The hotel is located near the port (5 minutes in a car) and there are plenty of restaurants within walking distance (Puerto Rican food, Chinese food, Peruvian food...), one of them even 24 hours!
1 vote
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We didn’t drive we took taxis sorry, I think here was a small lot, but not sure?
1 vote
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There are taxi cabs available right at the airport that will bring you directly to our hotel. We look forward to having you with us. Kind regards, Magaly Swift Hotel Manager
0 votes
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12345610
"Bad, bad, awful rooms"
"Be sure to go to the rooftop and take in the spectacular views."
"The Front View room on the 6th or 7th Floor."
"top floor away from elevator"
"There are lots of restaurants nearby..."
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12345620
PRICE RANGE
US$109 - US$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
miramar hotel san juanmiramar san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
50
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