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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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7,177 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 6,905: English reviews
Palo Alto, California
Reviewed 27 November 2014

I can't rave enough about the service at the pool. Javier and his crew were absolutely fantastic. Great pool. Good food and drinks at the pool. Sleep quality is fantastic. The housekeeping service was absolutely excellent - I wish I could remember our housekeeper's name. She was really a gem. Very good location. The ocean was a bit rough so...

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1Thank sparty76
Pompano Beach, Florida
Reviewed 26 November 2014

We stayed at the La Conch Resort a few times over the year. Everytime was a pleasure. Cleanest Hotel I have ever stayed. Drinks are flavorful. Food great...Staff is the best,from being professional to looking professional,friendly,always smiling and KNOWLEDGABLE.. We met Janissa, at the front desk.She was so kind and gave a us a nice upgrade.. We love the pool...

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2Thank Jen M
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Jen M, First of all, I would like to thank you for your loyalty and for thanking the time to write a review about your stay. I am so pleased to hear that every time you visit us is a pleasure! Please rest assured that your comments have been shared with Front Desk team to congratulate her for your...

Reviewed 26 November 2014

The beautiful conch and its amazing sea views are a great reason to go to this hotel. The only part that I could complain was the lack of microwave, but that is becoming more of a norm in big hotels. All in all, I would visit again !

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Thank CharuMurali
Hialeah, Florida, United States
Reviewed 25 November 2014

Great time, stayed a few days before a cruise and had an awesome time!!!! The staff and area were great. Across the street is the best little PR cuisine restaurant. The area is very safe and welcoming.

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Thank MyToGaMarc
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos MyToGaMarc, Thank you for taking the time to share your great experience at La Concha, A Renaissance resort. We really appreciate your patronage. It will be our honor, if the opportunity comes, to host you again in our Resort when your travels bring you back to Puerto Rico. Sincerely, Luis R. Rivera General Manager lrivera@laconcharesort.com

Reviewed 25 November 2014 via mobile

This was a very nice hotel with a beautiful views from our 8th floor room. Water was great. People were nice and the food was excellent. This is our 2nd visit to Puerto Rico and this place is the best. Ambert our maid kept our room very clean. The beds were comfortable. I liked the walk in shower. The pool...

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1Thank Leonard B
Jersey City, New Jersey
Reviewed 25 November 2014

This is my second visit at La Concha in the past two years and I have to say, I can not wait to go back! The customer service at this hotel can not be compared to any other. The staff is wonderful, knowledgable and very accomodating. Ginaliz is my favorite!!! I was the event planner at a wedding that took...

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Thank Lizette R
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Lizette R, Thank you so much for taking some time to write this amazing review about our resort and for your loyalty to us. I am delighted to hear that you find our customer service incomparable... That means a lot to us! I will be sure to recognize Ginaliz and Fabiola and let all of our team members know...

Evans, Georgia
Reviewed 24 November 2014

I stayed at this resort for a business trip. It was also my first time in Puerto Rico. When I first arrived, the staff was very welcoming. They were very friendly and courteous. The resort itself is very beautiful and the view from my room was absolutely breathtaking. The room itself was extremely accomodating. The resorts goes right onto the...

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1Thank James Z
Alexandria, Virginia
Reviewed 24 November 2014

I’m thoroughly impressed with this resort and the staff was very friendly and welcoming. Here are my Pros and Cons Pro’s Room was one of the best I’ve ever stayed in Wi-Fi was fast and easy to set up The Gym was adequate and enough to sustain being away from home Staff was awesome The bar in the lobby was...

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1Thank iceberghug
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Iceberghug, Before anything I would like to thank you for your service. I am delighted you chose us as your destination to rest and have a nice time. I am glad to hear you enjoyed your amenities and found our resort military friendly! We appreciate your review and the fact that you care enough to let us know what...

Aguadilla, Puerto Rico
Reviewed 24 November 2014

Sadly, I only stayed here for a night on a weekend getaway but boy was this place perfect! The service from arrival to departure, the facilities are beautiful. I stayed in an Ocean View Suite, the bathroom was lovely, super comfy bed and amazing view. Definitely going back and hopefully for a longer stay!

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Thank Pachy L
Reviewed 21 November 2014

I always stay at the La Concha when I visit Puerto Rico. It is an amazing hotel! It's very hip, post moden, and trendy. Most importantly it is super convenient location wise. The taxi service from the aiport to the hotel is a flat rate. If i am not mistaken it's about 14.00. The most recently time I went with...

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6Thank Salina923
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Salina923, Before anything, I would like to thank you for your loyalty and for the time taken to write this numerous remarks about your stay at our resort. We appreciate the fact that you care enough to let us know what we do right as well as suggestions for improving our service. As we strive to deliver a flawless...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: £191 - £362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
292 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite tower city view room 5th floor could hear street noise, mostly voices and music”
 of 5 bubbles ClevelandTraveler22, 22 Mar 2017 | Read review
“Rooms with a Ocean View are great but no real balcony. Cabana level is just as nice with a patio.”
 of 5 bubbles DWS13433, 22 Mar 2017 | Read review
“Had a room overlooking pool and grounds. It had large balcony with table and chairs unlike ocean view rooms.”
 of 5 bubbles LindaK692, 18 Mar 2017 | Read review
“If you care to avoid fraudulent charges on your cc, do not stay here.”
 of 5 bubbles qtran22003, 17 Mar 2017 | Read review
“Do not have room facing pool or street.”
 of 5 bubbles O5737MWfranks, 17 Mar 2017 | Read review
5 of 5