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Mayaguez Resort & Casino

Traveller (261)
Room & Suite (269)
Pool & Beach (105)

About

Location
Cleanliness
Service
Value
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas.
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Property amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Harbour View
Mid-range
HOTEL CLASS
454Reviews
723Photos
17Q+A
45Room tips
Traveller rating
  • 99
  • 103
  • 86
  • 72
  • 94
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We stay in old side, really old bathroom dirty water liking all over, the bed not confortable at all, this its the first hotel that you don’t feel relax so many rules to follow for a guest Sorry honest i do not recommend, we are local from the island and this will be my only
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Stayed at hotel for 2 nights in new tower. At arrival bed was not made properly, 1 bar of soap for both shower & sink, safe needed batteries & TV was not set up right. We got it to work but it was a nuisance. Day 1 we went out & at 5pm when we returned room had not been made up.
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TERRIBLE experience!!!!!. My family and I stayed at the old building and everything was old, dirty towels, dirty bed, dirty floor and bathroom.. I talked to the manager and he told me that he is going to give us another room, but that never happened. The only good thing of that
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Response from dalonso, General Manager at Mayaguez Resort & Casino
Responded 5 weeks ago
Adie. We are so sorry for your inconvenience. Please let us know to who you talked, the days of your stay and on behalf of who was the reservation made.
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Hi all my wife Iris and I had to cancel last minute, and that’s when we talk with Rosa R. Who demonstrated the patience of a Saint while assisting me the cancellation. I only know this WE will be bookings at Mayaguez Casino resort TWICE this winter thanks to Rosa R..she is bring
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Main Bldg & Tower ( latest add ) have consistently provided excellence in Hospitality & Good dinning. Casino operation is the largest & most secure facility in the area. Pool area is great & service is OK. The RIVER venue, is great attraction as another option for water
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMayaguez Resort & Casino
The King Deluxe at the Mayaguez Resort & Casino
Professional photo exclusively commissioned by TripAdvisorMayaguez Resort & Casino
The Double Non Smoking Balcony at the Mayaguez Resort & Casino
Professional photo exclusively commissioned by TripAdvisorMayaguez Resort & Casino
The King Ocean View at the Mayaguez Resort & Casino
Vista de algunas de las piscinas
Instalaciones antiguas sobre todo los cuartos de baño pero confortable
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12345654
Yes there is there’s a daily fee though can’t remember how much exactly
0 votes
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pet friendly?
Sorry bit late but no pet friendly.
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Close to the beach?
It could take you 20 minutes to 25 to get to crash boat beach Aguadilla
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Not in the room's but outside near the first pool there a beautiful one
0 votes
The hotel is more than 20 year's old, the casino is like a big room and for conference's I don't think you can't fit more than 100 person's there. Refurbishment I don't think so however they are building a new tower for more rooms other than the area is close to restaurants and beaches that's it!
1 vote
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1234
"Ask for the new tower rooms."
"Always ask for a room in the new tower"
"Select another hotel. Do not go to this one"
"Front of the pool. Nice!"
"Ask for the ones with the Ocean view and pool"
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PRICE RANGE
US$139 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayaguez hotel mayaguezmayaguez resort and casinomayaguez resort casino
LOCATION
CaribbeanPuerto RicoMayaguez
NUMBER OF ROOMS
210
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