We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayaguez Resort & Casino

Save
Traveller (244)
Room & Suite (264)
Pool & Beach (97)
You may also like
See all
Nearby Hotels
Overview
  • Excellent25%
  • Very good22%
  • Average19%
  • Poor15%
  • Terrible19%
Travellers talk about
“resort casino”(5 reviews)
“pool view”(4 reviews)
“family vacation”(7 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (427)
Filter reviews
204 results
Traveller rating
25
45
48
36
50
Traveller type
Time of year
LanguageEnglish
25
45
48
36
50
Show reviews that mention
All reviewsresort casinopool viewfamily vacationthe pool area is greatroom conditionpool waterbuffet stylecheck in processhamburgercastillopatienceadministrationinsectszoocoast
FilterEnglish
Updating list...
1 - 5 of 204 reviews
Reviewed 3 days ago via mobile

3 night in the new building. Spend $1,000.00 on this trip. Not the best service. I do not recommend the restaurant as it is very expensive and the quality of the food is not the best. The breakfasts are not varied. They only have buffet...More

Thank Jesus V
Reviewed 5 days ago via mobile

DO NOT RECOMMEND THIS HOTEL Unless you stay at the New Tower, the main Hotel rooms are old and it shows it very good, specially on the Furnisher, lamps mirrors rug everything is worn out. Rooms smell bad. Bathrooms are dirty and outdated. TV is...More

1  Thank Jeannette G
Reviewed 5 days ago via mobile

I entered the Mayaguez Resort with memories of the 80s when it was a grand hotel. My excitement ended When I exited the elevator in floor 5: musty smell, small room and untidy bed linens... someone had dropped in the mattress before I got there...More

Thank Eileen P
Reviewed 3 weeks ago via mobile

Great place to visit with the family. We stay 3 days at the Tower and was abnice experience. The rooms are really clean, the room service awesome. The prices at the restaurant are not cheap, but around the area there are many nice restaurants.They have...More

Thank ramon131313
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 2 weeks ago

Thanks Ramon for your review. We will take in consideration the water heater . Did you tried the Jacuzzi at the second level?. The water is usually warm. Please let us know

Reviewed 3 weeks ago

Stayed overnight in a king room and it was very spacious and clean. Great view to the pool area and the bathroom was clean too. The self parking is a bit limited. The breakfast buffet had just about everything.

Thank Chelin_PR
Response from dalonso, Manager at Mayaguez Resort & CasinoResponded 2 weeks ago

Thanks for your review. Hope you slept well. You are very welcome always!

View more reviews
Most Booked Properties in Puerto Rico
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$141 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (244)
Room & Suite (264)
Pool & Beach (97)
Dining (63)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
b3gee
19 June 2018|
AnswerShow all 5 answers
Response from Rocko Diego P | Reviewed this property |
Yes you will have to park back of hotel, if you have a handicap permit, that's an advantage, the first floor I stayed smelled like rotten rugs, bathroom horrible, furniture 50 years old.
0
Votes
rayack
27 August 2016|
AnswerShow all 6 answers
Response from sagsat | Reviewed this property |
Sorry bit late but no pet friendly.
0
Votes
AMG101080
23 March 2016|
AnswerShow all 2 answers
Response from Rocko Diego P | Reviewed this property |
It could take you 20 minutes to 25 to get to crash boat beach Aguadilla
0
Votes
Room Tips
"Ask for the new tower rooms."
Read review
"Always ask for a room in the new tower"
Read review
"Select another hotel. Do not go to this one"
Read review
"Front of the pool. Nice!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing