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Hilton Ponce Golf & Casino Resort

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#1 of 7 Hotels in Ponce
Certificate of Excellence
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Hilton Ponce Golf & Casino Resort
Hilton Ponce Golf & Casino Resort
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1,376 Reviews from our TripAdvisor Community

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Showing 1,179: English reviews
Ponce, Puerto Rico
Reviewed 3 days ago NEW

It was a great place to stay, the food was priceless. The ambiance was tranquil. The place is fresh, clean, renew. For me it was a calm, peaceful place to stay. There is golf, tennis courts, beach, pool to have fun.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alecompte
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear alecompte, Thank you for sharing your experience. We are very pleased to know that you enjoyed the overall experience here. Our facilities are definitely peaceful and a great place to visit. It is great to know that you were able to see all the recreational areas that we have available to offer for your enjoyment. We hope to welcome...

Isabela, Puerto Rico
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

Best place to stay in Ponce. Reasonable rates. Clean and comfortable rooms with nice views. Excellent service. Pool and beach. Golf, bikes, casino, whatever is your preference. Ample parking. Good for families and for business.

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Helpful?
1Thank Jesus R
About Hotel's Favourite Review
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Jesus R, Great summary of what guest can encounter during their stay with us! Thank you for taking the time and sharing your experience at the Ponce Hilton. We look forward to your return soon. Best wishes and Happy Holidays!

Reviewed 3 days ago NEWvia mobile

I love this hotel.my grandsons first visit.and he was like a king everything was perfect.the bed he loved.it was so pure and clean.its the best place to spend with family.always something to do..the fout is great and affordable.chicken wings a must..wont regreat. Eating them..the pool is comfortable. Everything is perfect..the kids wont be bored trust me....stores are nearby...safe lots of...

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Helpful?
Thank Doris O
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Doris O, Thank you for sharing this experience full of firsts! I am so glad that you and your grandsons enjoyed the overall facilities. It's great to know that from the moment you arrived to your visit to the restaurants and pool area you felt cared for, valued and respected. Your feedback will be shared with our team members...

Jacksonville, Florida
Reviewed 5 days ago NEW

The hotel was great for kids. It had a lot of games and activities. However, it was a little laid back for a Hilton and the beach wasn't spectacular. There weren't a lot of nearby scuba diving, boating or snorkeling activities. Most water activities are in Fajardo which is a two hour drive from Ponce. Overall the hotel is perfect...

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Helpful?
Thank danirozo
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear danirozo, We appreciate your feedback! We are happy to know that you and your family enjoyed our recreational facilities. There are activities for everyone to enjoy! I apologize that the beach did not meet your expectations. There are water activities available a little closer than Fajardo that you can enjoy. We have an island right off the coast of...

St. Louis
Reviewed 5 days ago NEWvia mobile

When we arrived on Monday we were told our reservation had been cancelled and there was no longer any rooms available for Tuesday night so at the time all they could give us was a room for the night (instead of through Friday), come back tomorrow am to speak w the daytime management. We checked in ordered room service (average...

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Helpful?
2Thank bel674
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear bel674, Thank you for taking the time to write such a detailed review. I am very sorry to hear that your stay did not meet your expectations. All of your comments are essential to improve the overall service provided at our property and I will make sure that this information is passed on to our Management team to be...

Rapid City, South Dakota
Reviewed 1 week ago via mobile

Most awful resort I've ever been to. You're blocked out of the not even nice beach area at 6PM and gated out if not made back in time so that was nice hopping the fence. The pool also closes at 10, are we adults or nah? The included breakfast is the crappiest of crap and you get a selection of...

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Helpful?
Thank bunbun23
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear bunbun23, Thank you for taking the time to write a detailed review of your experience with us. I am very sorry to hear that you were not satisfied with your stay. All of your feedback will be passed on to our Management Teams of the departments mentioned so they can use it to improve the overall service offered to...

San Juan, Puerto Rico
Reviewed 1 week ago

Enjoyed everything, but the pool bar area was quite slow, had to wait a lot for service. The older bartender seemed stressed all the time, probably need more personnel. But overall I enjoyed my stay. I would return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank marienm2017
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear marienm2017, Thank you for taking the time to share your experience! We are pleased to know that your overall experience was a positive one. Your feedback is important to us and we will pass this information to the Food and Beverage management team for their review and overall improvement in the service offered to all of our valued guests....

Malverne, NY
Reviewed 1 week ago

For some reason, the weather is always nice in Ponce. We went on an excursion about an hour west of Ponce, and it was pouring. It never rained at the Hilton and the weather was beautiful for the 5 days we were there. The resort was beautiful! So many things for the kids to do. Basketball, bike riding, golf, tennis,...

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Helpful?
Thank Pnpn1219
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Pnpn1219, Thank you for your detailed feedback of your recent experience. We are happy to know that the weather was nice enough for you and your family to enjoy everything that the resort has available to offer. There are enough recreational facilities and the food and beverage options that you can choose from while you are visiting. It makes...

Toa Baja, Puerto Rico
Reviewed 1 week ago

I already made the review, ask the Ponce Hilton Hotel for it, but I already made a Trips Advisor Survey, the experience I wrote was about the nasty experiemce I had when I went into the bathroom near the casino which was a terrible dirty condition as I went in I ran out. I made this reservation a year ago...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ROBERTO P
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear Roberto P, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience....

London
Reviewed 1 week ago

Booked last minute and was hoping for a relaxing Christmas holiday. There was no recognition of our diamond status and the room upgrade was,not into the suite we were promised but into a small room with a queen size bed. There was a very nice balcony but no comfort in the room. Very disappointed with the Hilton experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank richard b
HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear richard b, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
La Cava
La Cava
Cuisines: Contemporary, Latin, Puerto Rican, International
Sancho's Sushi Bar
Sancho's Sushi Bar
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An extensive beachfront resort strategically located minutes from downtown Ponce, with easy access to most business and tourist attractions and landmarks of the South and Southwest Puerto Rico regions, like Castillo Serralles, La Guancha, Guanica Dry Forest, Cabo Rojo and Ponce Museum of Art, Ponce Airport and Sea Port. Amenities include direct beach access, championship golf course, 24/7 full service Casino, fitness center, rooms and suites with balconies and ocean views, and an ample range of meeting and banquet venues with business center support. ... more   less 

Additional Information about Hilton Ponce Golf & Casino Resort

Address: 1150 Caribe Ave., Ponce 00716, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: £131 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Ponce Golf & Casino Resort 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Agoda, Hotels.com, Travelocity, TripOnline SA and Jetsetter so you can book your Hilton Ponce Golf & Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Ponce Golf And Casino Resort
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Hotel
Hilton Ponce Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ponce Golf & Casino Resort staff and other travellers.
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Questions? Get answers from Hilton Ponce Golf & Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Towers has a better view and is much quieter.”
 of 5 bubbles Pnpn1219, 10 Jan 2017 | Read review
“Choose a room with an oceanview”
 of 5 bubbles mariacW8864OW, 30 Dec 2016 | Read review
“Corner room with spacious terrace was a quiet area.”
 of 5 bubbles irenec39, 26 Dec 2016 | Read review
“The higher floor you stay, the better view of the Ocean.”
 of 5 bubbles 161matth, 11 Dec 2016 | Read review
“Any room will have a view of the water. The Executive Tower is quieter.”
 of 5 bubbles G01faddict, 10 Dec 2016 | Read review
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