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Holiday Inn Ponce & Tropical Casino

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Traveller (154)
Room & Suite (143)
Pool & Beach (37)
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Overview
  • Excellent31%
  • Very good37%
  • Average21%
  • Poor8%
  • Terrible3%
Travellers talk about
“caribbean sea”(11 reviews)
“puerto rico”(27 reviews)
“la guancha”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Ponce & Tropical Casino
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (337)
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255 results
Traveller rating
72
87
62
24
10
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LanguageEnglish
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72
87
62
24
10
Show reviews that mention
All reviewscaribbean seapuerto ricola guanchahotel is locatedlarge poolpool areabreakfast and dinnerslot machinesdecent hotelbit datedfront desk staffponce areaocean viewstayed one nightfitness centerminute drivevisiting ponce
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1 - 5 of 255 reviews
Reviewed 2 weeks ago via mobile

We booked this “hotel” for two nights because we had to work in Ponce. I don’t know how this run down motel still has the Holiday Inn name. From the minute you walk in you feel you’re in a seedy place. It smells like mildew...More

Thank karendemel31
Response from IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical CasinoResponded 6 days ago

Hello karendemel31, Thanks for choosing us for your travel needs and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the general condition of the hotel, the room and the bed. We take...More

Hotel's Favourite
Reviewed 11 October 2017 via mobile

Having a 1 yr old my husband and I decided to stay at this property for safety reasons during hurricane Maria. Needless to say the power of this beast did not bring down the staff spirit. Staff was working many hours to ensure all guests...More

2  Thank TheAzraqTraveler
Reviewed 4 weeks ago

The property is a bit aged. I rented a Junior Suite and while the description and pictures on their web site are accurate, I suspect the room is the same exact size as a regular room, non-suite. The desk chair in my room was broken...More

Thank David G
Response from IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical CasinoResponded 2 weeks ago

Hello David G, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I'm sorry to read about your disappointment with...More

Reviewed 2 April 2018

the stay was comfortable. the location is convenient from the highway and the infrastructure is ok. Food option around it is little, though. so you have to go to city to find food. front desk is welcoming.

Thank Yuanxi Z
Reviewed 27 March 2018

i stayed here march 21 and i booked king bedroom. i had a long day and was very tired when i checked in there like around 7ish. They gave me a 2 double bed room and right by the elevator. i went downstairs and they...More

Thank nomer a
Response from IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical CasinoResponded 11 April 2018

Hi nomer a, Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry we failed to meet your expectations regarding the room your were allocated, as well as the level of service you...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Casino and Gambling
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$132 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (154)
Room & Suite (143)
Pool & Beach (37)
Dining (23)
Amenities (18)
Family and Play Areas (2)
Questions & Answers
Ask a question
Ivette R
23 February 2017|
AnswerShow all 5 answers
Response from JulioSanJuan | Reviewed this property |
They have good amount of rooms. Not a huge hotel. It depends on the season. They also have a meeting room which is good for any reunion. But need to call the hotel.
1
Vote
deslauriermc
5 January 2015|
AnswerShow all 3 answers
Response from JulioSanJuan | Reviewed this property |
Need a car. The hotel is on the top of a hill.
1
Vote
Room Tips
"3rd or 4th level, poolside near the far end for a quiet, but beautiful view"
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"This is a split level hotel and I think the first floor is more quiet at night when the pool is empty."
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"Bad parking arrangement. Nothing offered by the hotel. Restaurant mid range to expensive. bring own food and..."
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"Not sure there are any"
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