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Casa del Sol Guest House

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19 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Tubingen, Germany
Reviewed 23 April 2010

We read all the fraud reports on the website after our trip to Puerto Rico. We are very relieved that the credit card stories did not happen to us. Possibly the owners changed: they asked us to pay cash. We stayed at this hotel one night, paid 65 dollars for a double room. The room was quite dirty, the bathroom...

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10Thank verliefdstelletje
ohio
Reviewed 8 July 2009

My partner and I traveled to Ponce in January and thought we would stay at Casa Del Sol as it looked nice online. Once we got there we immediately felt uncomfortable and didn't see any other people who appeared to be staying there. Room was pretty dingy and Ponce the town was very strange and seemed entirely uninhabited at night....

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17Thank lyrabez
bayamon
Reviewed 6 May 2009

They charged 70 dolars more to our credit card, the room felt like a souna the air condicioner didnt work at all, the manager uses insults and bad aproches to speak with their gests, they chardge you for the room in advance and when you get there they say they dindt have any rooms aveilable this is the worst expirience...

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8Thank akiel
Worldwide
Reviewed 19 April 2009

Once again...credit card was randomly charged hundreds of dollars after my stay. If you stay, pay cash...if you use your card, then get a new card NOW...

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9Thank SatyaWorldwide
dzale19
Reviewed 3 April 2009

I just looked up my credit card account and I've got 4 charges totaling over $2000! Watch out! I never even stayed at this place. i jsut reserved a room and later cancelled.

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7Thank dzale19
Dayton, Ohio
Reviewed 1 April 2009

This is a noisy, in-town hotel just 2 blocks from the Plaza. We were there for Carnaval. The hotel was pleasant enough for the $75 nightly rate. You get a scenic location, safe parking, a nice bar & helpful staff. A week after checking out my card was charged $475. At first I thought this was an error. Phone calls...

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5Thank NeilfromDayton
Jersey City, NJ
Reviewed 31 March 2009

I stayed in Casa del Sol for the Carnaval Ponceño, which I had never seen. I called and spoke with Nancy who got a good deal for a room at the last minute. That I was very appreciateive of. I left Ponce happy that I had partaken in the 151st carnival. I also left happy because the hotel didn't cost...

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6Thank EldePonce
Minnesota
Reviewed 27 March 2009

We stayed in Casa del Sol for 7 days. I am native to Ponce so I feel badly about being taken. My husband and I spent nights at the house but went to see relatives during the day. I was asked to pay in full the day that I made the reservation and I refused. They charged the full amount...

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8Thank RookieMinnesota
nyc
Reviewed 23 March 2009

I stayed in this hotel in January, and had a great time. I payed with my debit card for both nights at that time. Then in February I discovered that my card had a charge of $700 from Casa del Sol. I immediately called them, and beyond talking to the manager and 5 other employees on 5 separate occasions -...

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3Thank adventuretraveler20
Minneapolis, Minnesota
Reviewed 16 March 2009

We stayed three nights in February and paid with a credit card. We had, however, given a different card number over the phone to hold our reservation. On five different occasions (so far) that other card has been charged for large amounts of money - a total of over $3100 so far. I called and have been unable to contact...

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5Thank idiotsabroad

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Amenities

Official Description (provided by the hotel)
8 Rooms equipped with a/c, TV with cable, hot water. Bar in hotel with a professional bartender, jacuzzi, massages and yoga classes by appointment (for an extra charge) ... more   less 

Additional Information about Casa del Sol Guest House

Address: 97 Union St, Ponce 00730, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: £47 - £77 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Also Known As:
Casa Del Sol Guest House Hotel Ponce
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?