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Boucan by Hotel Chocolat

515 reviews
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Traveller (650)
Dining (146)
Room & Suite (118)
Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“bar experience”(54 reviews)
“luxe lodge”(57 reviews)
“the bean”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (515)Write a Review
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11 - 15 of 503 reviews
Reviewed 16 January 2018

I've just got back from spending 6 nights at Boucan! It was amazing. I was slightly worried about going on my own but I didn't need to be. All the staff were friendly and helpful. The room was great! Really comfortable bed and a really...More

1  Thank Lucy A
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 4 weeks ago

Thanks for the great review and we look forward to welcoming you back with open arms.

Reviewed 16 January 2018

We stayed at Boucan for a week this January. The hotel is stunning. The rooms (we had luxe lodge 7) are beautiful. The views from this hotel, even if you've seen the Pitons many times before, are quite exceptional. We find the setup with no...More

1  Thank rmeade
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 4 weeks ago

Thank you for mentioning our Engaged Ethics program that we are very proud of which involves over 200 farmers on the island of St Lucia. The view of the Petit Piton from Boucan and the plantation is incredible and we never get tired of it.

Reviewed 3 January 2018

We stayed here for four nights in December as we used it as our southern base for our stay in St Lucia. First of all we, as it will to everyone the view is stunning, so unique and I could never get bored just staring...More

4  Thank Kesley19
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 3 weeks ago

We are blow away by your review, thank you. We have never got bored staring at the Petit Piton either, its a spectacular backdrop to Boucan. We have passed on your top rate comments to Merle also, about her bean to bar tour. Our chefs...More

Reviewed 31 December 2017

The rating is really, truly 4.5, not a 4, but service issues proved challenging. We just got back from a 5 night stay at Boucan in December, 2017. We rented 2 lodges - 1 for me/husband and 1 for 2 teens. A separate bed (with...More

2  Thank Laurel78
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 3 weeks ago

Thank you for your feedback. Delighted you thought that "day or night" it is incredible beautiful, we think so too. We apologies that you had to wait for services at times, we strive to offer swift and attentive reception, however this can be challenging at...More

Reviewed 31 December 2017

We had dinner at Boucan during our two week stay in Soufriere. We found everything about this restaurant to be average or below. The service was impersonal and it felt like they were doing us a favour. The food, while interesting that it was all...More

1  Thank lovetraveltoronto
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 3 weeks ago

Delighted the steak was very good and the scallops exceptional only every select best quality at all times. We think the molten cakes is to die for too - Thank you for your honest feedback, we are sorry that not everything was not to your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Laundry Service
Concierge
Multilingual Staff
Room Service
Breakfast included
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$317 - US$706 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Soufriere
#6 Romantic Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$317 - US$706 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Soufriere
#6 Romantic Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (650)
Dining (146)
Room & Suite (118)
Pool & Beach (115)
Amenities (38)
Questions & Answers
Ask a question
sdj622
11 February 2018|
AnswerShow all 5 answers
Response from Eileen W | Reviewed this property |
We took a taxi from Ladera (hotel directly across the street) to the base of the Gros Piton to do the guided hike. It was quick, maybe 15 minutes.
1
Vote
sdj622
4 February 2018|
AnswerShow all 3 answers
Response from KiminGranCouva | Reviewed this property |
You can call or email the hotel and request transportation or easily get a taxi at airport.
1
Vote
bagirrrka
17 December 2017|
AnswerShow all 3 answers
Response from Jane L | Reviewed this property |
We did have one in our palm room but it’s quite dark if your eyesight isn’t the best like mine u might want to take a small one to use near a better light
1
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12345614
Room Tips
"Go for the luxe lodges - well worth the extra money"
Read review
"Rooms too close to each other, too far from ocean. No thanks."
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"We found that the wifi reached the balcony of luxe lodge 7, which was handy for making calls home etc"
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"Upgrade to luxe rooms - worth every penny"
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