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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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Traveller (1517)
Pool & Beach (535)
Videos (1)
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About

#3 of 5 resorts in Seven Mile Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Get all the relaxation you need at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Our resort in Grand Cayman, Cayman Islands is situated on a prime oceanfront, our island resort offers all you need for a memorable stay. Whether you decide to enjoy the beach, where you can try your hand at water sports, float in the sparkling waters of our pool, where you can enjoy a refreshing cocktail from our swim-up bar, or pampering at our spa or work out in our 24-hour WestinWORKOUT Fitness Studio there's a little bit of something that will make you happy.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Diving
Snorkelling
Water sport equipment rentals
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,428Review290Q+A100Room tips

Reviews
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Dawn K wrote a review Jan 2024
5 contributions4 helpful votes
Stay December 30-January 6, 2024 (room 105): Our family of 4 (2 teens) enjoyed our stay mainly because of the beach location, customer service and proximity to restaurants. We appreciated that resort itself was clean but room service left their cleaning carts in the hallways all day and every night (24 hours). Our room was clean and free of mold. It appeared our room was updated and refreshed recently. I need the room quiet in order to sleep and generally, it was; however, when you get a "partial ocean view," the exterior of your room is next to walkways that lead to their restaurants and the workers are constantly pushing large carts full of supplies and food to and from the restaurants. This wasn't a deal breaker, but just annoying when it occurred in the mornings. We
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 18 Jan 2024
Thank you for your detailed review. We're so pleased our exceptional service, clean rooms, and delicious food helped make your New Year's Eve memorable. It's also great to know that you enjoyed the fireworks and the beach. However, we apologize for any disappointment with the entertainment and beds, as well as for any issues with the pool and hot tub. Your comments will be shared with our team for improvement. If you're in the area again, we hope you'll come back to see us. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GypsyAtLast wrote a review Jan 2024
North Carolina268 contributions161 helpful votes
I struggled between a "very good" rating and the "average" rating I ultimately settled on. On the POSITIVE side, the actual physical property is great...what you would expect from a Westin. Our room was very clean and comfortable...beds were terrific! The people were unfailingly polite and helpful. There are several great dining options on property as well. It's placement on Seven Mile Beach is perfect and there are several good dining options just across the road. And here's why I rated it average. It's the same old story of issues finding beach chairs/loungers & umbrellas that you see at a large resort, i.e., some guests "claim" their spots on the beach very early in the morning. For instance, I saw at least 10 guests (every morning) on their way to the morning Yoga
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 18 Jan 2024
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our clean, comfortable rooms and beautiful property added to your experience. However, we apologize for any difficulty finding beach chairs. While we do have measures in place to eliminate beach chairs being saved from the morning time, we apologize that your experience was not reflective of these usual high standards. Please know it is always our goal for every guest to have a memorable and enjoyable time throughout their stay. We'll keep your comments in mind, and have shared your feedback with our General Manager of Outdoor Operations. We hope to see you again soon. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bill B wrote a review Jan 2024
1 contribution1 helpful vote
Overpriced, High Service Charges, High Drink Cost, over crowed beach, 11% service charge on your room, plus local taxes, it's just not worth it. There are many other places in the world with beautiful beaches that provide better considerably better value for your hard earned dollar.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 14 Jan 2024
Dear Bill, We appreciate you taking the time to review your stay and share your feedback with us. It is disappointing to see that the value we aim to deliver to our guests was not well represented during your visit. While certain times of the year can become quite busy, it is our goal to ensure every guest has a memorable and unique experience. Thank you for reaching out, and we hope you will revisit us in the future for a more enjoyable experience. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark M wrote a review Jan 2024
1 contribution
Walk out Lanai views are obscured by the rental center and not very private. The beach seating is very packed in and blocks the views from the cabanas. Otherwise the hotel is appointed very nicely and the staff is super friendly.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 10 Jan 2024
Dear Mark, Thank you for taking a moment to review your recent visit. It's wonderful to know that our hospitable team left a memorable impression on you, and we appreciate you mentioning our well-appointed suites. That said, we regret any disappointment with the view from your lanai and with the beach seating. Your feedback will be shared with our internal team for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we wish you safe travels. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luviane F wrote a review Jan 2024
4 contributions1 helpful vote
The beach is marvelous, and the hotel grounds are pretty and nicely designed. The staff is great. It's one of the nicest beaches I've ever been to, with white sand and lovely crystal-clear water. The food options were okay, but the bars and drinks were great.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 8 Jan 2024
Dear Luviane, Reviews like this keep us going strong! Thank you. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NORMZZ - Globe Traveler wrote a review Jan 2024
Chicago, Illinois211 contributions125 helpful votes
We went to Cayman to attend a wedding and for a couple vacation-- this was a top choice. The hotel is good as it is a beachfront property. It has lots of cabanas on the beach private property and the reception and lobby design is so warm and beachy that it actually invites you to go straight to the water as you enter-- view is spectacular. Price is expensive but fair --amenities are complete for a 4-5 star hotel stay. The hotel location is perfect - you can go to the stores and restaurants just by crossing the street. There's also a small nearby mall. The guests and crowd here are good age group-- not too old and not loud too( mixed millennials and middle aged couples, and small family groups) I enjoyed the vibrant feel of this hotel. I can recommend this to friends/family or
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 8 Jan 2024
Your recommendation means the world to us. Thank you! Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AnLil wrote a review Jan 2024
965 contributions553 helpful votes
The hotel location is exceptional on Seven Mile Beach and service is great…but BE ON ALERT: Avis rental car is shocking. We returned our car here as recommended and saw a charge on our credit card statement that was not $ 765 US for 8 days’ rental as quoted but approximately a hundred more than the quoted price. Being charged so much more than expected for practically the smallest rental class category seemed unacceptable. The central office was not helpful, nor was the airport location, holding but not reviewing our Avis charge record, as requested. Save your money and hold onto your possessions. Theft is greater on this part of the island, and security is “light.”
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 8 Jan 2024
Thank you for staying with us and taking the time to share your thoughts. We're glad our beach location and exceptional service impressed you. It's unfortunate there were issues with your car rental. We suggest reaching out to Avis directly with your concerns. If you're in the area again, please come back to see us. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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monika j wrote a review Jan 2024
1 contribution4 helpful votes
Shady hotel and not for elite members, Marriott benefits don’t really apply. This hotel is a scam and there are so many other properties much better. Not sure why the reviews are coming in so high. Stayed 5 nights over New Years in a Partial Ocean View as Titanium elite. Property is dated and is trying to cut corners to save any penny while charging outrageous prices (our stay was $1,500/night). Personally will never stay here again. Stay at the Kimpton, not a Marriott property but service and the grounds are much nicer. The stay started out poorly when at check-in the agent tried to convince me I received an upgraded room. I was very confused and questioned further and she stated “yes, otherwise you would be looking at a parking lot.” Since I booked the partial ocean view, I
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 6 Jan 2024
Dear Monika, We appreciate you staying with us and taking the time to share your thoughts. Please accept our apologies for any disappointment with the front desk service and any confusion with your reservation. It's important to us that all our guests feel welcome, and we'll speak with our staff about your comments. In addition, we apologize for any concerns about beach furniture and breakfast. We'll keep your comments in mind, and we'd be grateful for the chance to provide you with the high-quality accommodations and service you expect and deserve. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alvin R. wrote a review Jan 2024
New York City, New York1 contribution
Room 545 has no water. Make sure to stay clear of that room. We were told the lack of hot water was due to the hotel being at capacity yet no one else complained. This continued for 3 days….and we yes we brought it up each day. The Westin then finally agreed to put us in another room. No issues with the new room. Hot water worked as expected. The worse part was the poor customer service. From retelling the issue repeatedly to even re-explaining to the same person. It was not just one day…it was three. And then when I asked to escalate on Day 2, I was assured that the onsite manager (Tiffany) would be reaching out. The Westin requested my mobile & email information as well as the time of day I would like to be contacted. Tiffany never reached out until a few days after the
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 6 Jan 2024
Thank you for offering feedback about your recent experience at our resort. Whilst we always strive to deliver attentive and timely service, we apologize for the difficulty you had with the hot water in your first room. We're glad you were able to enjoy your new accommodations. As a returning guest, your comments are important to us, and we'll use them as we continuously work to improve our guests' stays with us. Please allow us to host you again when you return to Grand Cayman. Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CarrFam wrote a review Jan 2024
Dallas, Texas2 contributions
The Location of the hotel was great. Within walking distance to many restaurants and the beach was beautiful. However, we felt like sardines at the beach. There were rows and rows of chairs right next to each other. No peace and quiet as you could hear everyone's conversation. This size resort should have a bigger beach area. The main reason people visit the Cayman Islands and chose to stay on Seven Mile Beach is for the beach and it should be the most enjoyable part of the resort. The rooms are TINY and the beds were very uncomfortable. AC was not great; we were miserable each night. Patio was very small and not enjoyable. All housekeeping and the other employees were great! There was a fight at the outside bar one night. Overall, would not return or recommend to this hotel.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa
Responded 4 Jan 2024
We're delighted to hear that our excellent location and the friendliness of our team were both aspects of your stay that you enjoyed. Competitive rates are something we aim to provide, so we apologize for any issue you felt made your stay less valuable. We cannot help how busy the beaches can get, but please let us know right away if there is anything on-site that could be improved so we can promptly address your concerns. It would be our pleasure to deliver the exceptional stay you were looking for, so please consider visiting us again! Travel Well, Jim Mauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Seven Mile Beach area.
PRICE RANGE
£620 - £1,170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin casuarina resort & spa, grand cayman hotel seven mile beach, the westin casuarina resort and spa, grand cayman, westin casuarina resort grand cayman, westin seven mile beach, seven mile beach westin, westin grand cayman
FORMERLY KNOWN AS
Westin Casuarina
LOCATION
CaribbeanCayman IslandsGrand CaymanSeven Mile Beach
NUMBER OF ROOMS
343
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN GRAND CAYMAN SEVEN MILE BEACH RESORT & SPA - Updated 2024 (Cayman Islands)