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Ocean Club West

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Traveller (1229)
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Panoramas (20)
Videos (4)

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About

#10 of 20 resorts in Providenciales
Location
Cleanliness
Service
Value
DISCOVER SOPHISTICATED CARIBBEAN CHARM AT OCEAN CLUB WEST On exquisite, pristine Grace Bay Beach is where you’ll find Ocean Club West, close to local shopping, restaurants, and island night-life yet a 15-minute walk on the beach from Ocean Club. During your stay, you are free to enjoy all the facilities, amenities and all the dining delights of both resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Books, DVDs, music for children
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Fishing
Children's television networks
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Spa
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English
1,289Review139Q+A100Room tips

Reviews
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lilyj683 wrote a review Yesterday
New York City, New York1 contribution
if i could put 0 stars for service i would, the servers hardly do their job and are hard to get their attention. below standard service. bartenders are rude, ignore you, and way too slow paced. i understand taking your time, but taking a very long time when it’s not busy, even forgetting someone in my parties drink, then paired with how hard it is to get their attention is messed up. overall, the staff were off putting and for the price, i wouldn’t return. everything else was fine the property was cool.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nita M wrote a review Mar 2023
3 contributions2 helpful votes
Hotel's Favourite
This was our first time staying on Grace Bay and it didn’t disappoint. Hope to return. The room was very clean, bed was comfortable, view was spectacular. The hotel staff was very pleasant and helpful.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from OCR Manager, Other at Ocean Club West
Responded 22 Mar 2023
Thank you for your feedback. We're glad you enjoyed your first stay with us on Grace Bay. We appreciate the compliments on our resort, staff and accommodations. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hiker123 wrote a review 17 Mar
maryland2 contributions4 helpful votes
A very nice complex, but the units themselves are very uneven in terms of modern appliances and furnishings. We requested an updated unit, but we did not have smart TVs or a properly working toaster. We complained to the front desk but were told it is up to the unit owners to decide how to supply their residences. Poorly maintained units have the same expensive daily price as modern units. No excuse in 2024 to not upgrade to smart TVs, etc. For half the cost of one day's rental, they could greatly improve the accommodations.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Make sure you get a modernized unit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded yesterday
Thank you for your feedback. We understand that individual unit owners have some autonomy in how they furnish their properties, but there should still be some level of oversight from management to ensure a baseline of quality across all units. Your concerns about the disparity in amenities and the lack of maintenance are valid and I have forwarded your concerns to management. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margery75 wrote a review 17 Mar
Albany, New York1 contribution
Decided to try a place our cousin had liked and she recommended. Had a friend who goes to Club Med but knew we didn’t want that. Liked scale of OCW very much. Could use a little more help with shopping for groceries since we couldn’t walk that far. Luckily we had friends who did it for us.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded yesterday
Thank you for your feedback. We're glad you enjoyed your first stay with us at Ocean Club West. There is a grocery delivery service on the island but glad to hear your friends were able to take care of that for you. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CdnTripster07 wrote a review 17 Mar
Toronto, ON3 contributions1 helpful vote
This was our 3rd visit to the Ocean Club properties (2nd at OCR West) and it was excellent. Clean, pride of ownership, immaculate gardens and beautiful room. Beach and pool were incredible as always. Thank you for another terrific stay!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded yesterday
Thank you for your feedback. We're happy to hear this was your 3rd visit with us. We appreciate the compliments on our immaculate gardens, as our gardeners work hard to make them clean and beautiful. Glad you enjoyed your room, beach and pool. We look forward to seeing you in the future for you 4th visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SandySue75 wrote a review 12 Mar
Chicago, Illinois1 contribution
I loved everything about the resort except the room. It was awful - dirty floors, old frayed furniture. dated kitchen, not worth even a fraction of the price we paid. This was one of two suites I rented for my family. The other suite was beautiful - new kitchen and bath, lovely furniture, clean. I am not sure I would recommend this resort to others, given the fact that you will be taking a chance on the suite you rent, i.e., it could be beautiful or a dump, but you'd be paying the same price.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded 1 week ago
Thank you for your feedback. We're sorry to hear about the disappointing experience with your room at Ocean Club East. It's frustrating when accommodations don't meet expectations, especially when it contrasts with the positive aspects of the overall resort. Your feedback regarding the cleanliness, aging furniture, and dated kitchen is valuable for both the management of the resort and potential guests. It's unfortunate that one of the suites fell short of expectations, especially considering the price paid. Consistency in the quality of accommodations is crucial for maintaining customer satisfaction. We're glad to hear you loved everything else.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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324ellene wrote a review 10 Mar
Virginia Beach, Virginia, Usa26 contributions31 helpful votes
Beautiful and well-located property; extremely friendly and helpful staff; terrific sushi and great waitstaff at the restaurant. Our corner, 3rd floor unit was well-appointed and very comfortable-especially, enjoyed the screened porch. A staff glitch in unit assignment and a rude bellman(only non-helpful staff we met) were recognized and we were given 6 free lunches - much appreciated!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded 1 week ago
Thank you for your feedback. It's wonderful to hear that you had such a positive experience at our property and found the it to be beautiful and well-located. The friendliness and helpfulness of the staff, coupled with a terrific sushi experience and great waitstaff at the restaurant, undoubtedly contributed to your overall enjoyment. Your corner unit on the third floor, being well-appointed and comfortable, sounds like it added to the quality of your stay. The screened porch, in particular, was a lovely spot to relax. While it's unfortunate that there was a glitch in unit assignment and an encounter with a rude bellman, it's commendable that the issue was recognized and addressed. The gesture of providing six free lunches as a form of acknowledgment and compensation shows a commitment to customer satisfaction. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happy_Trails96 wrote a review 10 Mar
Washington, New Jersey159 contributions64 helpful votes
We had a wonderful time vacationing at OCW. Accommodations, staff, grounds, food, beach and pool were all fantastic. Location ideal. We walked to nearby restaurants, shops and grocery store. Very clean too. Nice family place. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded 1 week ago
Thank you for your wonderful feedback. It sounds like you had a fantastic experience at OCW! We're thrilled to hear that the accommodations, staff, grounds, food, beach, and pool all met your expectations and contributed to a wonderful vacation. The convenience of being able to walk to nearby restaurants, shops, and a grocery store adds to the overall positive experience. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe L wrote a review 7 Mar
Rochester, New York6 contributions2 helpful votes
This property is great, beach is great, room was great, great walking distance to grocery store and restaurants. Great house keeper. So why the 2 star ranking. The whole front desk stay that we had contact with were Terrible, unfriendly and not professional. I think an important part of a hotel room is to have a place to relax and to sleep. We were in building F and please try to avoid building F at all cost!! The problem is that all one bedrooms cost the same but you can’t choose your location. Building F is furthest from the beach and backs up to a parking area. The second night we where there very loud music began and went on to 3am. The whole room echoed and we were not able to sleep. In the morning we went down to talk to the front desk and they said the noise did not come from their property and that was it. They were not concerned that we could not sleep all night. They talked down to us and showed no understanding. They would not move us to a different building. The second night the music was back and another night where our sleeping didn’t occur until after the music ended. Again we went to the front desk in the morning and they could care less about our situation. The third night finally no music but at 11pm ( the time hotel staff gets off the duty) there was a period of about 30 mintues of a group of people getting into their cars. They where screaming , using the f word , talking about body parts and sexual acts. At check out we told the front desk and again they did not offer any obliges.. I watched this staff treat other guest with disrespect. The only time I saw them treating guest with respect and kindness was when a unit owner walked in ( the rooms are owned by people and rented out). So since three of our nights our ability to sleep was interpreted and the stay showed no understanding or not even a little concern I can’t recommend this property. This is the first time I have ever left a negative review. We felt like spent a lot of money to have a relaxing vacation and in the evening we could not relax and again the staff offered nothing and no signs that they cared at all.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OCR Manager, Other at Ocean Club West
Responded 4 days ago
Thank you for providing your feedback. We're pleased to hear that you found enjoyment in the room and other aspects of your stay. However, the disruptions occurred in the Grace Bay area resorts due to a wake on several nights, as we previously informed you. We apologize for any inconvenience this may have caused. We encourage all guests to consider the impact of noise levels on others' experiences. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Octave B wrote a review 3 Mar
1 contribution
We really enjoyed the Jr. Suite layout and amenities! The property is beautifully landscaped with a great pool area, pool bar/restaurant and beach bar with swings. Located right on Grace Bay beach makes it all worth while.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from OCR Manager, Other at Ocean Club West
Responded 2 weeks ago
Thank you for your feedback. It's fantastic to hear that you enjoyed the Jr. Suite layout and amenities at Ocean Club West. Our beautiful landscaping, great pool area, and the beach bar with swings sound like they added to the overall appeal of the property. Being located right on Grace Bay beach provided a stunning backdrop for your stay. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£347 - £564 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean club west hotel providenciales, ocean hotel providenciales, ocean hotel west, ocean club west turks caicos
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
75
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OCEAN CLUB WEST - Updated 2024 (Turks and Caicos/Providenciales)

Frequently Asked Questions about Ocean Club West
Which popular attractions are close to Ocean Club West?
Nearby attractions include Grace Bay Beach (0.1 miles), Atelys (0.2 miles), and Turks and Caicos Map Mural (0.2 miles).
What are some of the property amenities at Ocean Club West?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ocean Club West?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ocean Club West?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ocean Club West?
Yes, free parking is available to guests.
What are some restaurants close to Ocean Club West?
Conveniently located restaurants include Infiniti Restaurant & Raw Bar, Caicos Café, and Seven.
Are there opportunities to exercise at Ocean Club West?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ocean Club West?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Ocean Club West?
Many travellers enjoy visiting Cheshire Hall Plantation (5.1 miles) and Sapodilla Bay Hill Rock Carvings (8.0 miles).
Does Ocean Club West have any great views?
Yes, guests often enjoy the ocean view available here.
Is Ocean Club West accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.