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Alexandra Resort

Booking.comUS$365*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Alexandra Resort
Alexandra Resort
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1,648 Reviews from our TripAdvisor Community

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Showing 1,602: English reviews
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Warrenton, Virginia
Reviewed 2 days ago NEWvia mobile

We stayed for a week here beach front. The condo was nice, couch was terrible in the living room, it only fit 2 adults and maybe small child. Also the spare bedroom they pushed 2 twins together to make a king, they didn't try to put anything on top so you wouldn't fall in between the crack where they pushed...

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Helpful?
Thank ameliajess
Reviewed 2 days ago NEW

My family had a wonderful time at the Alexandra Hotel. The Beachfront view was amazing and the staff was very friendly and polite and had a great time interacting with our daughter. Front desk staff got us checked in and answered our questions. Antoinette was helpful! The room was clean and we had no issues. Wesley was also kind and...

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Helpful?
Thank Ben M
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review - we're delighted you had a fantastic family vacation and our team was polite and friendly, enhancing your experience. We hope to see you again soon.

Reviewed 2 days ago NEW

I returned to the Alexandra the day after Easter for 6 days of perfection. Gloria Thomas, the GM was so incredibly accommodating in setting up my reservations and Clarissa Cox booked our dinner and car rentals for us in advance. That level of service, before even getting to Provo is one of the many great things about this resort. They...

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Helpful?
Thank alan t
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much indeed for your wonderful review. We are so pleased our staff made all the difference to your stay. Customer service is very important to us, so it's truly lovely to receive all your comments. Thank you again and we hope to welcome you back again very soon.

Reviewed 3 days ago NEWvia mobile

The hotel is in a terrific location in Grace Bay. Beach and water are beautiful. The rooms are on the older side and especially our mattress, which was very uncomfortable. The room was on 4th floor ocean front with a balcony. We would often get a smell from the sewers on the property. The pool and bars are nice and...

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Helpful?
Thank Mikmeg
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for your review. We’re glad you liked the grounds and our friendly staff, as well as of course, the location. Most but not all of the rooms have recently undergone considerable upgrades. Just to address the service charge query, 10% is standard across all resorts in Turks and Caicos, with some up to 18-20%. Service charge is distributed...

Reviewed 4 days ago NEWvia mobile

Wow...this place was amazing! We stayed for a week in an ocean front one-bedroom, and we couldn't have asked for more. The rooms were clean and spacious, and the views from the room were unparalleled. All of the staff was extremely helpful and courteous, and their restaurant, Asu, was great too. It's a smaller Resort that's great for both families...

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1Thank MMLDP
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much indeed for your review, we're thrilled to hear you had a lovely vacation. We look forward to your next visit.

Westfield, Massachusetts
Reviewed 6 days ago NEW

We spent a week at the Alexandra for our anniversary and had an awesome experience. We had several staff members that went above and beyond to help make our experience better than expected. From Norguese and housekeeping maintaining our room perfect to John, Deion, Michael, Ando and Wesley - the staff was more than just friendly - they were friends....

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Thank sunisshining2017
TC-Collection, Manager at Alexandra Resort, responded to this review

We're very happy to receive your review and so pleased you had a fantastic stay. Thank you for choosing us to celebrate your anniversary - congratulations! We do hope to welcome you back again soon.

New York
Reviewed 1 week ago NEW

We had a very nice, clean room facing the pool. Everything in the room worked fine. The food was good. what made this place excellent was its staff. We grooved to songs played by Deon. Drank coconut milk that Amos opened for us and by far the best worker there Wesley took us out on the sailboat twice. My wife...

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Thank permo
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your great review - we're delighted your family had a wonderful stay and it's great to hear our staff made it more memorable for you.

Reviewed 1 week ago NEW

This is a wonderful resort, with beautiful room, friendly helpful staff, gorgeous beach and pool area. Walking the grounds and sitting on the beach at sunset were special times in our visit. Food was nothing exciting but decent

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Helpful?
Thank Marilyn N
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review, we're glad you enjoyed your stay.

Austin, Texas
Reviewed 1 week ago

Beach and ocean were awesome. Water is so clear it is amazing. However, the ocean view dining deck was not available for the majority of our trip. The staff was pleasant and accommodating but on a few occasions we seemed,to experience a bit of a language barrier. We were told they were converting to be an all-inclusive resort,but I docnot...

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Helpful?
Thank Cat D
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for your review, it’s a shame the weather did not allow for beachfront dining for a few days, we appreciate your feedback. We will be offering All-Inclusive from June 1st and we hope to be able to welcome you back soon.

Reviewed 1 week ago via mobile

The location of the property is great a short walk along the beach to the Somerset, the location of my friend's wedding. The sofa bed was like sleeping on an ironing board, we lost water for nearly 4 hours during the afternoon which we received a small adjustment for, the Asu restaurant food was not bad but ridiculously priced. The...

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Helpful?
2Thank Julie S
TC-Collection, Manager at Alexandra Resort, responded to this review

We thank you for your review and are happy you liked our location. Our breakfast buffet costs $17.95 plus government-required tax and service for a total of $21.90. We have also recently undergone many room upgrades including new sleeper sofas in all beachfront accommodations.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, and amazing oceanfront dining. Guest can also take our complimentary dining shuttle to our two on-island sister resorts to enjoy their restaurants facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 

Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: £232 - £529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Hotel Style:
#10 Top resorts Hotel in Providenciales
#13 Spa Hotel in Providenciales
#17 Luxury Hotel in Providenciales
#17 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Resort staff and other travellers.
164 questions
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Questions? Get answers from Alexandra Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front view, 3rd or 4th floor!”
benm648, 22 May 2017 | Read review
“Beachfront rooms well worth the additional fee”
V3035QXalant, 22 May 2017 | Read review
“We stayed in building named Marilyn facing pool area from balcony”
752marilynn, 17 May 2017 | Read review
“Regular hotel type rooms and one bedroom villas with full kitchen, dining, patio and w/d.”
994catd, 16 May 2017 | Read review
“Get an Ocean view room”
mwoodhams, 14 May 2017 | Read review
5 of 5
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US$365* /night
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Prices are for 1 room, 2 adults
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