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Beaches Turks & Caicos

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Pool & Beach (3810)
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About

#4 of 4 all-inclusives in Providenciales
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Dive into a one-of-a-kind, unbelievably exciting Beaches all-inclusive Turks & Caicos vacation for the whole family. • A 45,000 square-foot waterpark. • 4 magnificent villages, boasting the architecture and ambiance of Italy, France, the Caribbean and Key West. • A 12-mile beach lapped by clear turquoise waters. • Endless fun activities for everyone, from tots to tweens and teens, featuring Sesame Street(R) characters, the new Xbox(R) Play Lounge, all located on one of the world's best beaches. • 24 Specialty dining options with everything from Caribbean to Japanese, Italian to French, Seafood to Sushi • 7000-sq-ft retail village offering guests" high-end jewelry, fashion, candies, souvenirs • Our very own Pirates Island themed aqua-playground hosting one of the Caribbean"s most comprehensive water parks featuring nine slides, lazy river, surf simulator, water cannons, cranks and spray features • Voted Beaches Resorts "World"s Leading Family All-Inclusive" 22 years in a row!
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Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Indoor play area for children
Wifi
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Snorkelling
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Green
Hotel links
Special Offer:Beaches® Winter Blues Sale
15,982Reviews1,712Q+A100Room tips

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Resort18574715585 wrote a review Yesterday
1 contribution
Unfortunately, Beaches has grown so big it has not figured out how to help guests with dietary restrictions and allergies. One day I submitted a meal request in the afternoon with the head chef (you have to pick your restaurant and meal in advance and complete a form). I arrived at the restaurant at 7:00 and was told there were so many people waiting to be served that they would not take any more reservations because they closed at 9:30. When I explained I had submitted a form to address my allergy they reminded me that the form was not a reservation and that they couldn’t help me. This left me in a bit of a bind as the menus at the restaurants did not have anything specifically labeled gluten free and there are very few choices on any menu that would work (generally one or two items). Luckily I found another option elsewhere, but it was very stressful and upsetting. Everyone at the resort is lovely, the beach is fantastic and they have fun activities, but I will not be going back. I don’t want to have to pick all my meals in advance and keep filling out forms - especially when I couldn’t be sure that following their process would be enough. I was told that the only way to be certain you get into a restaurant was to go when it opened at 5:30. Those are too many restrictions to have to follow on a vacation just to have a gluten free meal.
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Date of stay: March 2024
Location
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Trip type: Travelled with family
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Mark H wrote a review Dec 2022
Ames, Iowa81 contributions222 helpful votes
+1
Hotel's Favourite
My wife and I, with our daughter and four-year old granddaughter, recently spent a week at this resort. We all had a great time, and the five stars reflects this fact. I do want to make clear, though, that five stars do not signify “perfect”; there were some glitches along the way, which will be explained below, but by and large these glitches did not detract significantly from our enjoyment of our trip. ARRIVAL AND DEPARTURE. Our arrival and transport to the resort went better than I expected it to. Beaches had wisely recognized that there were more people than could fit in a van and had arranged for some extra taxis to be there. The process was, overall, fairly smooth, despite the fact that there were a bunch of people heading to the resort. We gave our names, our bags were taken, we were directed to a cab, and off we went. Departure, though, was less pleasant. We gathered at a Departure Lounge that was not terribly comfortable and did not (for those of us who prefer, thanks to Covid, not to sit around indoors in a room full of unmasked people) have decent outdoor seating. There was some water and light snacks available, but there could have been more. Things were more chaotic than at arrival, and I had some trouble finding my suitcase, which I had left outside my door previously. Let me put in a plug here for the “Fast Track” system that they have at the airport. For an extra charge, you can have a personal escort and bypass a lot of very long lines. Unless money is really at a premium, this is worth buying, both arriving and departing. GROUNDS. The resort grounds are stunning. You will have to go far to find a beach that is more beautiful than the one that runs the length of the resort, and the interior of the resort is gorgeously landscaped and well maintained. This is a huge resort and it may take some time to get acclimated to where things are, but maps are plentiful. There is also a “bus” (really more like a huge golf cart accommodating about half a dozen people) that makes a circuit every ten minutes. The resort is divided into “villages”; we stayed at the Italian village, which is more or less in the center of things. (Of course, all guests at the resort have access to all facilities, wherever they are located.) The four of us stayed in an Italian Village Concierge Suite with Kid’s Room. The door opened directly onto the kid’s room (bunk beds) and then you could walk to the adult room and (smallish) balcony. The bathroom was between the two rooms. The room was comfortable, but the logistics of it presented some difficulties. If you are, like we were, traveling with a small child who goes to sleep pretty early, this arrangement makes it difficult for anyone to leave the room. Also, the fact that there is only toilet for three adults and a kid can also be problematic. STAFF. I read a lot of reviews complaining about the unfriendly and surly staff, but I did not experience this at all. Everybody we encountered was friendly; being greeted with a smile and a “how are you?” by staff people while walking was in our experience the norm rather than the exception. However, although people were friendly enough, they were not always efficient or knowledgeable. When dining, for example, I had, on several occasions, had to repeat (sometimes more than once) requests for simple table things like butter, ketchup or more coffee. Also, at Barefoot by the Sea restaurant (at dinner on our first night at the resort) it took 20 minutes for us to be seated even though we were something like fourth in line and the restaurant was not crowded at all; then, my daughter and granddaughter, after some more wait, got served their dinners but my wife and I did not; after about twenty minutes I got up to inquire about where our food was, and it came shortly after. Talk about making a first impression! (I am not a Type A personality and am experienced with the concept of “island time”; sitting in a beautiful location for a little while longer than I am accustomed to is not a hardship. However, there’s a limit, particularly when other people in your group have been served.) A similar thing happened at Cricketer’s, later in the trip, but the times involved were shorter. After avoiding Barefoot for our entire stay based on our initial experience there, on our last day there we went there for breakfast. Despite the fact that it was open, there were no patrons there and nobody came to greet us; after a few minutes we just gave up and went to another place for breakfast. I also got incorrect information on some occasions: for example, one night I asked what the theme buffet was for Reflections restaurant and was told it was southern night; since we like southern food, we walked over there for dinner, only to be told at arrival that tonight was Filipino night and that southern night was the next day. As yet another example of inefficiency, halfway through our visit, the menus all disappeared from the Beaches website. Shortly thereafter, the entire website went down for maintenance and was down for almost a week. The website is now back, but, as of this writing, the menus are still missing. ACTIVITIES. There are lots of pools, a waterpark with slides and a lazy river, and of course there is that wonderful beach. There are Hobie cats that you can take out for a sail, a glass bottom boat, and snorkel trips. There is also an area for good snorkeling that is not actually on-premise but can be walked to along the beach. However, when my daughter and I walked there, we encountered huge surf, high tides and murky waters. In fact, on all but one of the days we were there, the beach was “red-flagged”, which signified hazardous conditions, and this resulted in cancellation of many of the trips. One cannot blame the weather on the resort, of course, but I did notice that the one optional excursion tour that we paid for did not get cancelled. This was the Iguana Island tour, which stopped first at a snorkeling place, then at Iguana Island, and finally at a swimming place. The snorkeling was difficult and unrewarding, and I had to fight my way back to the boat against the waves. Iguana Island was quite pleasant, though: the island is pretty and has a nice beach, and we saw about half a dozen iguanas. The catamaran that we took on the trip (Red Dread) was pleasant and not overcrowded and the boat trip itself was enjoyable. DINING. There are more than 20 restaurants on-site: some buffet-style, others with a menu. Unless you really are pressed for time, I recommend you avoid the buffets. None of the ones we tried had particularly exciting choices, and of course food that has been sitting around for awhile just isn’t as tasty as freshly made stuff. Here is a quick summary (in no particular order) of the places that we visited: Bayside: serves buffet for breakfast, lunch and dinner. Nice outdoor atmosphere, but the breakfast we had there seemed uninspired: just the usual eggs, bacon, potatoes, bread, juice, etc. We only ate here once. Neptune’s: probably our favorite restaurant overall. We ate all three meals here at one time or another and enjoyed them all. Good steak and eggs for breakfast, and a nice assortment of seafood (with some non-seafood items as well) for lunch and dinner. The chocolate “pudding” (not really what I would call pudding, more of a dense cake) was great. Excellent service. Arizona’s: my daughter and I had a great dinner here (my wife and granddaughter went elsewhere). My ribs were excellent, and my daughter’s fried chicken was exceptional as well. (She raved about it, and based on the sample she gave me, I share her high opinion of it.) This place ranks very high on my list of favorite restaurants at this resort, and I wish I had found time to try lunch here. Schooner’s: another of our favorite places. We had several breakfasts here: there were steak and eggs here also, and particularly good bacon. The pancakes were excellent also. We also had a good dinner here. Service was quite prompt. Jerk Shack: if you like this kind of food, you’ll enjoy this place. I had the jerk pork, my daughter had the jerk chicken, and neither of us had any complaints. The char-grilled corn on the cob was a nice touch too. Very informal and quite fast. Sky: this is an adults-only place for dinner but is open to everybody at breakfast. Because we had a four-year old in tow, we didn’t get here for dinner but did make it to breakfast. We enjoyed the excellent views from the rooftop outdoor restaurant, but thought the menu was rather limited. My wife really loved her apple-filled French toast but my daughter and I were underwhelmed by the chocolate fondue pancakes, which were just OK pancakes (certainly not as good as Schooner’s) with a little chocolate sauce on them. Mario’s: breakfast is buffet-style with items similar to those at Bayside, though you can order individualized omelets here. Dinner is off a menu. My wife and daughter weren’t wild about the dinner here. We all had, as I recall, the chicken parm, which I liked more than they did but did not think was exceptional. We did agree, however, that the warm chocolate tart was an outstanding dessert. Bobby Dee’s: this is a 1960’s style diner in the water park. The food was unexpectedly very good. My cheeseburger (“smash burger”) was the best burger I had during the week, and the hot fudge sundaes here are phenomenal, with real authentic, thick hot fudge sauce. Dino’s: this is one of the two pizza places on-site. Quite good individual-sized pizzas, and also an assortment of other stuff (paninis, etc.) available, but untried by me. Not too bad a wait, either. Bella Napoli: this is the other pizza place. I thought the pizza was slightly better than at Dino’s, but my wife went the other way, so call it a tie. Extremely long wait (45 minutes). Don’t waste your time with the “pizza bites”, which, despite the menu description, seemed not to have any garlic taste at all. Bombay: neither my wife nor I like Indian food that much, so my daughter tried this on her own. She reported that the food seemed authentic but very spicy. Cricketer’s: this is Beach’s version of a British pub. My wife and daughter liked their cottage and beef and stout pies. My burger was adequate but not exceptional. Service was fairly slow and when my daughter and I were served, there was no meal for my wife. (History repeats itself.) When this was brought to the attention of the waitress, she quickly brought my wife’s meal out. Giuseppe’s: another buffet. Despite its Italian name, there didn’t seem to be much Italian food. There was some pizza, but it was much worse than at Dino’s or Bella Napoli’s. Mediocre at best. Reflections: another disappointing buffet. Each night has a “theme”; we went on southern night, and despite the fact that I love southern food, there wasn’t much here to interest me. Probably tied with Giuseppe’s for my worst meal of the trip. Food trucks: there are two food trucks in the water park, one offering about a dozen varieties of mac ‘n cheese and the other offering ice cream treats. I had the cheeseburger mac ‘n cheese at the former and a vanilla shake at the latter. The cheeseburger mac didn’t have much meat in it but was moderately tasty, and the shake was quite good. Each place is certainly worth a visit, particularly if you have kids in the group. CONCLUSION. An all-inclusive family resort that caters to families (many with young kids) cannot, I think, be expected to provide the kind of ultra-luxurious experience that one might find, say, on the highest end cruise lines. If you’re looking for that kind of luxury, Beaches is probably not for you. (For this reason, some people might think that Beaches isn’t worth the fairly hefty price tag.) But if you want a place that offers a beautiful setting, lots of activities for children and adults, and a wide variety of good if not spectacular food, you’ll have a lot of fun here.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mmaek wrote a review 17 Mar
Woodstock, Canada6 contributions2 helpful votes
Positive: The weather was beautiful, beach was stunning and the landscaping was lovely. Some staff were nice. We loved the water park. Surf simulator operator was fun. We stayed in the French Village (dated but ok), close to everything. Quality time with each other and met nice new friends. Negative: The food was the worst we have ever had a resort ever. The cleanliness was not there at all (I saw a soggy pizza crust on a set of stairs near the blue slide for a whole day…tons of staff walked by it). Some staff made us feel like we were bothering them…not their job kinda attitude. It was hard to find staff to help us. Pool in French area felt incredibly not clean. The Arizona restaurant was super grungy. I’m not sure if the workers are just sad bc they are not being tipped but they don't seem happy to be there. Plan on waiting way longer than any “island time” you’re use to for everything pretty much. A majority of the time the pool towels were not stocked up with clean towels, just heaping piles of dirty. Their busiest time they close down one of the slide pools and restaurant to work on an awning (Why then?!? Could they not do these repairs during a slower time?!?). Very disappointed in the cleanliness everwhere. Again, I stress…do not let the hype of this resort suck you…the food was terrible. Honestly, not worth a fraction of what we paid.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Pick a different resort. Or set low expectations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jack Galloway wrote a review 17 Mar
College Grove, Tennessee77 contributions69 helpful votes
We took our 8 kids (ages 6 to 24) and 3 grandbabies (ages 6 months, 2 years & 3 years) to Beaches Resort in Turks & Caicos for spring break 2024. I like to pass along things I think other big families would like to know. For context, we typically stay in some pretty nice places; Ritz and up. But we've outgrown some of our normal places and thought we'd try something different. This was our first All Inclusive experience as well. Bottom line, we had a great time and Beaches is a good place that you should add to your list of options. Rooms: We stayed in a 2 bedroom suite in the Italian Village. Very nice room with lots of pull out couches, chairs, trundles and bunk beds for your big family. We chose a butler suite that fully faces the ocean. There are not many rooms that are full ocean front but we love to sit on the porch at night and hear the water. The Italian village is right in the center of the resort. The Italian pool is huge and is the center of activity for things like movie nights in the pool. (it's the featured pool pic you see on most Beaches marketing things) I do highly suggest doing some research on the room you choose. Some rooms are quite a bit nicer than others and some rooms are pretty basic hotel rooms. Our butler said that the Key West rooms were also nice and they are currently building a new Greek Village. Butler Rooms: There aren't many butler rooms but we figured we needed all the help we could get. We had two butlers that took great care of us (Arnold and Tavrina). Butler service isn't exactly like having a personal assistant that just serves you day and night; but it is nice. The main things we used them for that made our stay nicer were: 1) Meal reservations: You name the place and time and they will have a table waiting for you...no waiting time to sit down...just walk right to your own table. 2) Whether you want to start your day at the pool, the beach or the water park, your butler will have chairs reserved for you with your name on them and towels laid out. They will also have a cooler full of all your fav soft drinks and waters for you. 3) Special requests: Our grand babies wake up dark and early so our butler had breakfast brought to them every morning at 6:30 am; then the butler came back to get us at 8:30 am to escort us to our table at any of the restaurants we chose. 4) Personal problem solver: Need to do laundry? Something keeping you from enjoying your room or experience? Your butler is your personal problem solver and you never have to go to the front desk. Our first All Inclusive (aka AI) experience: Meals and treats are normally a big expense to us at resorts. And nothing stresses my wife out more than to order a $25 hot dog and our kid fall asleep before it arrives or fill up on crackers. So we decided to try AI. Overall, I'm a fan. I literally never took cash with me anywhere, never signed a room ticket after meals or our many virgin pina coladas that totaled well over 100 for the week (really). You just eat and walk away. Not sure which dish you want? Order both. Want to have snacks brought to your room mid morning and evening? Done. Getting food is just like getting towels...it's all included. My guess is that I did actually save some money by going the AI route. We added up that our food and tip expense at a normal nice resort would be close to $20k for the week (really) so it was nice to just not think about it all week. Also, there's no tipping at beaches which turned out to be a big load off my mind because I'm normally constantly trying to keep cash in my pockets for tips. AI was a win for us. (You can tip your butler but it's a one time thing at the end of the week. We tipped each one $500 for the week and trust me they earned it.) The food quality was varied. Some of the food was just as good as a non AI resort. And other times, it was noticeably less yummy. A $75 steak at the Ritz is still better than an included steak at an AI resort. But the breakfast buffets were just as good as any other resorts we've been to. And the food trucks were a fun lunch option. The following is a quick list of things you might wanna know before you go: - Beaches is HUGE. 95 acres. (our last Turks resort was 9 acres) So much to do. Dozens of restaurants, so many pools (ranging in size from giant to small and quaint), volleyball courts, basketball courts, etc. It's like a town. At times it feels like you are staying in a theme park. Other times, it feels like a nice resort with shops and restaurants to walk to. - LOTS of people there; but it never felt crowded to me. People are out 24/7. If you want your kids to make some friends, this is the place because there are so many daily activities for them to join in on. - Landscaping is immaculate and big. I don't know how they keep all the landscaping and grass so well bloomed and maintained but they do. Very pretty. - The staff and vacationers were all very friendly to us. - Playgrounds and things for kids were well lit at night and clean. A few head tilts: - The pools never really close and they are everywhere you go (which is nice in a way) but there are no lifeguards anywhere at anytime. Not at the pools or beach or at the bottom of the water slides or the lazy river. There is nothing between you and the water at any time so that can be a little nerve racking with your little ones. - The only real frustration for me were the locals on our beach trying to sell us everything from beads to braided hair to parasailing or tubing. They are relentless...literally every few minutes they come by and start talking and selling. Remember these are not Beaches things so there is no way to know if these things are safe or not. ( I don't get the feeling that they are insured or regulated by any codes or safety standards...just guys with boats and parachutes) But it went from feeling annoying to unsafe for me. These local guys are talking to your kids non stop and just "hanging out" near your family and your things non stop. In a bad way, you just get a little too comfortable with 50 year old men with dreads talking to your 13 year old daughter multiple times. It bothered me a lot because I couldn't relax on the beach from watching them and telling them to leave us alone. The couple next to us left their chairs for a little bit and the locals totally raided their cooler and took everything in it. I feel like they would just as quickly take your phone or wallet if you were in the water and they saw it. I finally yelled at "super Mario" and told him to quit stealing and go away. He cussed me out and left. Turks or Beaches really needs to protect their guests on the beach more if they want to attract high end guests that are used to private beaches. - Any meal you order from any menu takes an hour or more to get...not good with hangry two year olds. We quickly learned to just go to buffets for meals and that solved the problem for us. Buffets were easy and offered good variety. We had a great time. The atmosphere is super relaxed and casual. I'm glad we went and would consider another Beaches AI trip somewhere if they can fix the beach thing I fussed about above. It's a neat place and offers something for everyone in the family. Also, I have to mention my rock star travel agent. Vacations Booked has been my go-to company for trips now for 15+ years. Rachel Lackey is the owner. She was made for this. She helps me choose trips we'll love, stay away from ones we won't love, and she thinks of everything. I wouldn't dream of taking 13 people on an international vacay without her help. She is super responsive and I can be pretty high maintenance with so many people in my group. On this trip alone, she helped me get a last minute child passport within 24 hours (which I do not recommend btw), she knew my flights were delayed before I did, and she was constantly checking on me to make sure plans were going smoothly with the many aspects of our trip like private SUV transfers to and from our resort, getting passes to skip the long immigration line at the Turks airport, etc. Seriously, you just need her guidance and your life will be better.
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mark o wrote a review 16 Mar
Timonium, Maryland603 contributions102 helpful votes
We were guests at Beaches TCI for the first time from 3/2-9, two rooms, Seaside one bedroom villas for four adults and one child age 4. All of the amenities are first rate, with great water sports available, nice beaches and multiple pools. We never had a problem finding a seat, and enjoyed the beautiful water. Food was really good (we travel often and can be critical, but found very little to complain about). There are 23 restaurants, we tried about 10. If you can't find something you like here, you never will. My only complaint was the poor selection of Gin provided; they can do better with even less expensive brands. It is easy to get around the resort by walking. Shows looked interesting, but we didn't participate except for one and it was very good. The water part is super for kids of all ages, and there is seemingly lots do to for teens. Airport shuttle is ok; just a large van. We did Sky pass on the way in, which was a good decision, but found that we did not need it on the way out (it was a Monday afternoon. If you need a cab service, check out Solid Gold. We used them twice, and Clifton and Chan were superb, and have very clean vans/cars. Here are the folks who helped us enjoy our first visit and are thus encouraging for a return. Housekeeping: MARION is fantastic. She worked hard to be sure we were well taken care of, our room was immaculate, and was always engaging and friendly. She was particularly supportive of our 4 year old. Also Joe (?) who helped us with our bags when the bellman did not come. Great personality and energy! These folks are noteworthy: Concierge: Patrice goes above and beyond to help. QU is fantastic, Jerry and Kelens very helpful. JEMIMA is a ROCKSTAR. Very helpful throughout our stay. Servers: Habbi-Gail at Schooners can handle 9 tables and still be effective and friendly!! Fantastic! Samie at Neptunes, always smiling and supportive. Also Daishca and Jamesly at Schooners. Nadine is a great hostess. Shion also at Neptunes and Rose is a great hostess. Lilliette was fantastic at Bayside. Lourdes was very helpful at Neptunes. Vanessa at Reflections buffet. Fun at tie dye with Oshane, Roshane, Unsiel and Emily. Very nice and friendly. IF you do tie dye, bring your own white shirt; they are expensive here. Everyone was generally very friendly and supportive. If you smile, say hello to everyone , they will respond in kind. We loved our week here. Thanks to all the folks mentioned and many others!
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Matthew R wrote a review 15 Mar
1 contribution3 helpful votes
My family has gone on roughly 10 vacations since my kids were little, and this by far was the worst. There are some good things - the weather was really nice, the beaches and water are incredible. But the service here is horrible - not everyone - some of the staff is quite good, but a good 30-40% of the people are just bad, they will lie to your face, and clearly don't want to be there. The food is worse. The food here is horrendous... like worst meals of your life horrendous. I thought bad food on vacation would be like the free food they give you at discount hotels... no. This was more like middle school cafeteria lunch public school food.
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Date of stay: February 2024
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Trip type: Travelled with family
Room Tip: please check other places - thats the most helpful trip for future travelers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rondell O'Neale, Other at Beaches Turks & Caicos
Responded 3 days ago
Hello and thank you for your review on Beaches Turks & Caicos. We wish to apologize for any inconveniences you may have experienced during your stay. Your willingness to share your thoughts is very much appreciated. At Beaches, service is a top priority, and we pride ourselves on being able to not only meet, but exceed our guests’ expectations in our quest to ensure that the time spent with us is amazing. It is upon this basis that we try continuously to recruit, train and re-train our team members to standards of service that will guarantee our client’s comfort, convenience and satisfaction. We sincerely apologize if you felt like you did not experience the exceptional customer service for which we are known. Our teams have been reminded that we do not settle for mediocrity and any anomalies which would compromise our usually high level of unparalleled service and standards. We have taken note of your comments regarding our food and beverage offerings. Ensuring the quality of our offerings is paramount, and your comments will be promptly conveyed to the head of the department for thorough consideration as we strive for continuous improvement. Our response to feedback continues to be in word and deed. We hope that you will afford us an opportunity to demonstrate the same during a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert E wrote a review 15 Mar
2 contributions1 helpful vote
My wife and I have been to 3 different Sandals locations and Beaches Turks and Caicos and have had great experiences at all of the resorts. This year, we decided to bring our 4 kids, and my mother, to Beaches Turks and Caicos with us during the last week of February, but unfortunately had a less than desirable experience. While sitting on the resort beach, we were approached by a local vendor with a dog. This did not seem abnormal, as this beach was very vendor heavy this time we stayed. The local chatted with us briefly and then ran off. Shortly after he left, I realized my phone was missing. We looked all around and could not find it. My wife checked for my location, and the phone had been shut off. This is when we realized the man who approached us had stolen my phone. I spoke to security; they knew who the man (Madu) was, said that he often has run-ins with the police, and told me there’s nothing that they could do. 30 minutes later, my wife spotted the man still walking on the beach. Two security guards were chatting with him, so she approached them to see where the phone was. Security was being friendly with this man and not asking questions regarding the theft, so my wife stated to security that this was the man who stole our phone. At this point, they were standing on resort property, in front of the dive shop. The local man became irate at my wife, threatened to harm her, and screamed profanities in her face. Security did not escort this man off property and allowed him to scream obscene and inappropriate things at her for several minutes before she was able to walk away. We were told that the beach is a public beach, they cannot force him to leave, and he is able to continue coming back as he pleases and interacting with guests. After the interaction he had with my wife, we felt extremely unsafe continuing to be on the beach, especially with our 4 kids. We were forced to spend our days at the pool for the rest of our trip, because they assured us he could not come up on property. We come to the islands for the beaches, not for the pools- we can swim in pools at home and save $25,000. The phone was turned on and tracked to the other side of the island later that evening. After showing security a picture of the house and exact location of phone. Informed us that it was not safe for them to send people to that side of the island to retrieve it. There was nothing we could do at that point and we realized we would not be getting it back. Security made us feel less than safe on the beach, our concerns fell on deaf ears, and we felt very dissatisfied and disappointed with how the entire situation was handled….
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wanderlust855 wrote a review 14 Mar
Austin, Texas11 contributions1 helpful vote
Already booked next year! The most relaxing trip we’ve ever taken. Top notch. No wait from airport to hotel. Cold wet towels, fresh juice and champagne upon arrival. Stunning beach. Book a free sitting fee beach photo session, packages or individual available for purchase. Rooftop was such an amazing photographer we booked him for a morning and an evening session!! Incredible food, always a seat to a max 5 min wait. Make your reservations for the hibachi restaurant kimonos when you arrive in the lobby of your hotel. We did Mario’s buffet for a breakfast and dinner, Soys for sushi for two diners, kimonos for dinner (tell them when they take your drinks what you want to have so they can bring extra vegetarian (tofu) or shrimp/fish if pescatarian. You can always bring back food to room anytime if kiddos or adults get hungry in between). Utilized the game hut for board games, enjoyed the water park every day and sometimes twice a day! Night swims at the Italian pool (heated so lovely). Many multi generation groups some as big as 48. Can’t wait for next spring break!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rondell O'Neale, Other at Beaches Turks & Caicos
Responded 3 days ago
Thank you so much for your kind comments and for such great feedback, as this is exactly what we love to hear! At Beaches Turks and Caicos, we truly want all of our guests to have a memorable Caribbean vacation, so we are thrilled that you thoroughly enjoyed your stay with us and felt that we exceeded your expectations. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we can't wait to see you next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard D wrote a review 13 Mar
1 contribution
We had a wonderful trip. My wife and daughter were able to enjoy the beach and pool while I took part in the scuba diving. The weather was not the greatest and called off a few days of diving during out trip. Mark Healey the watersports manager was able to assist me with getting the most out of my trip and help me after my trip was done as well. All the staff at the dive center were very friendly and try to give the best experience as possible.
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Resort42056247882 wrote a review 12 Mar
Roswell, Georgia1 contribution3 helpful votes
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Turks & Caicos, The destination where we always kept in our bucket list until we got a chance to make it happen. We booked a family suite at the Italian village which turned out to be on the 6th floor with excellent views of the Italian resort with the ocean in the background. We booked the Italian village without knowing how much of a difference exists between the different villages. Except for Italian, I would say the rest of the resort is like old motels. So happy we ended up in the Italian. Here are our views and experiences on different aspects of our stay: The Beach: The beach is absolutely gorgeous but the resort facilities on the beach are horrible. Old, dirty beach chairs are all taken by room butlers prior to 6am every morning. There is no towel service at the beach and the entire area is full of empty drink cups, soda cans, used towels and trash everywhere. So disappointing to say the least. It’s such a shame to have such a bad care on such a gorgeous shore line. Also there are no food/beverage service at the beach or anywhere in the resort. You only have to get everything yourself at the bars/restaurants around the property. The Restaurants: The main dining restaurant at the Italian village was nice and food quality was fine. Nothing very special but acceptable for an all-inclusive resort. What was very prominently bothersome was the wait times to get your food. You get seated quick but you have to wait 40 minutes to one hour to get your food. A pizza needs 30 minutes no matter what time of the day. You decide to add a salad? Thats another 30 minutes of wait. We had to wait one hour for each round of Sushi order at the “Soy” the restaurant. Plan for 3-4 hours of your time for every meal. Buffets were okay. Again nothing special. We tried to book their Hibachi restaurant (Kimono) for our son’s birthday through our concierge which did not work after 3 days because of the lack of the communication between our concierge and the culinary desk. I ended up going to the culinary desk in person to beg for a reservation on our last night of stay for my son’s birthday. Finally Garrie at the culinary desk booked it for us and we ordered a special cake ($45) and balloons for his birthday. Once we arrived at the restaurant, no one knew anything about our birthday request so I had to talk to a few people and ask them to go and check throughout the dinner until they figured it out and brought the cake with no balloons just before we were leaving the restaurant. Such a disappointing experience. The Bars: They do make great cocktails but they use bottom shelf alcohol. Only the cheapest of every type of alcohol is available to be served at the bars. The plastic cups they serve in are so beaten up that feel dirty and unpleasing to drink from. As I said already, there is no bar service in the resort to take order or pickup the empty cups. By around afternoon you’ll see hundreds of drink cups and food waste all around the resort. No one cares to clean up and keep the place clean. The Water Park: We enjoyed the water park with our kids. It was the best part of our trip as kids had so much fun. It’s not anything comparable to water parks in US like Orlando parks but it was good enough to keep kids busy for a couple of days. The Kids Camp: We decided to have our kids experience the kids camp for a couple of hours but they ended up hating it. Apparently there was a big argument between one of the employees and some parents the whole time which left my kids upset and scared. My kids asked us to stay away from the club at all costs. Such a shame. Staff: In our observation, non-local staff were pretty nice and hard working but local staff just did not want to do anything. Many of the staff just felt like they are so much bothered to take your order or serve you. It made us so uncomfortable and unwelcome in many of our encounters with them. There seems to be a mismanagement of the staff in the resort. You could see so many local staff at the beach sitting together, talking and not bothering to organize or help with anything. Airport Transfer: It was pretty smooth to get from Airport to the resort but strangely they did not have any shuttles scheduled between 12:30pm and 2pm from the resort back to airport so we had to take the 12:30pm shuttle and stay in the airport for 4 hours with a thousands of passengers crammed in a small area with no air conditioning. It was the most horrendous way to end the vacation. Overall: While it might be true that the “Beaches” resort is the best of its kind in the Turks and Caicos island, it certainly is not worth the cost and does not stand up to its hype. For the amount of money we spent for this trip, we were expecting so much better experience and a more pleasant stay. We have been to many resorts and never felt this way at the end. I would certainly not recommend it at this price. It’s definitely one of those situations where you don’t get what you pay for.
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rondell O'Neale, Other at Beaches Turks & Caicos
Responded 5 days ago
Thank you for sharing your review of Beaches Turks & Caicos. While we are delighted to know that you enjoyed your stay overall, it is disheartening to see that there may have been some areas that you were not completely satisfied with. Your comments have been shared with our Management Team for consideration, as we are continuously striving to offer a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we hope to welcome you back to one of our resorts very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£763 - £1,413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beaches turks caicos providenciales, beaches turks and caicos
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
758
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEACHES TURKS & CAICOS - Updated 2024 (Turks and Caicos/Providenciales)

Frequently Asked Questions about Beaches Turks & Caicos
Which popular attractions are close to Beaches Turks & Caicos?
Nearby attractions include Bight Reef (0.5 miles) and Thursday Fish Fry (0.6 miles).
What are some of the property amenities at Beaches Turks & Caicos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Beaches Turks & Caicos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Beaches Turks & Caicos?
Conveniently located restaurants include Parallel 23, Bay Bistro, and Mr. Grouper's Restaurant.
Are there opportunities to exercise at Beaches Turks & Caicos?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beaches Turks & Caicos have an airport shuttle?
Yes, Beaches Turks & Caicos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Beaches Turks & Caicos have airport transportation?
Yes, Beaches Turks & Caicos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beaches Turks & Caicos?
Yes, dry cleaning and laundry service are offered to guests.
Does Beaches Turks & Caicos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Beaches Turks & Caicos?
Many travellers enjoy visiting Cheshire Hall Plantation (3.6 miles).
Does Beaches Turks & Caicos have any great views?
Yes, guests often enjoy the ocean view available here.