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The Palms, Turks and Caicos

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301 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Providenciales
Reviewed 2 days ago NEW

I can honestly say I have never had a better massage in my life. Thank you Chara for your magical work! I left the table feeling like a different person. She used essential oils and worked very deep into my tissue. You will not regret booking wither her...I had to go twice because she was that good. Such a beautiful...

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Helpful?
Thank alynne22
sabrinamai, Execuitive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear alynne22, The initial reaction is always the same. A quick intake of breath. A moment of astonishment. The extraordinary beauty of The Spa at The Palms – named best spa in the Caribbean – has that effect on people. Happy to hear that you never had a better massage before! On behalf of Chara and the entire Spa team,...

Mechanicsburg, Pennsylvania
Reviewed 2 days ago NEW

Overall The Palms was very nice. Our room was clean and bright - included a microwave, small refrigerator and expresso machine. We enjoyed the turn down service. The vanity in the bathroom could have been larger, but it did have plenty of storage underneath, so we just put our items there. They still use actual keys for their rooms, which...

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Helpful?
Thank LuvSoccerMom
sabrinamai, Executive Assistant Mangager at The Palms, Turks and Caicos, responded to this review

Dear LuvSoccerMom, Thank you for staying with us and for your review. We appreciate your feedback on our accommodation, facilities, service and friendly staff. I am sorry that you found the TV confusing. We recently changed all the remotes and have now one universal remote for the TV. So happy that your overall experience was very nice and we look...

Saint Louis, Missouri
Reviewed 3 days ago NEW

My wife and I take an annual winter vacation (warm destination) and we had never been to Turks & Caicos. We had many friends recommend it to us. We started doing research and found The Palms and read all the incredible reviews and even have a friend who goes every year to The Palm and loves it. For us the...

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3Thank ellaw54
New York City, New York
Reviewed 3 days ago NEW

My wife and I just stayed for 5 nights in an ocean front suite and it was awesome. The staff was awesome, and the food was very good...especially the jerk chicken pizza at the pool bar! Really beautiful and classy hotel without feeling stuffy or going overboard. Would gladly stay again!!

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Helpful?
Thank dtree12
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear dtree12, Thank you for your review of your recent stay at The Palms. The meticulously-designed, spacious 1,500 square foot one bedroom suites have beautiful views of Grace Bay and glad you enjoyed 5 awesome nights! We look forward to welcoming you back for another awesome stay!

Reviewed 3 days ago NEW

We booked on expedia Wed to Sunday. It was very easy to get to from the NYC area great flight times. The Hotel was gorgeous. It is a very elegant property. The winding pool is beautiful. The chairs by the pool are very comfortable. We brought liquor with us since the drinks are expensive at the pool bar. There are...

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Helpful?
Thank SmilinginSummit
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear SmilinginSummit, Thank you for your 5-star review of your stay at The Palms. Oh yes, these days it's so easy to get to Providenciales, there are so many direct flights daily! We appreciate your compliments of our grounds, accommodation, service and facilities. Our Executive Chef will be thrilled to hear that you think that our restaurant is one of...

Fairport, New York
Reviewed 4 days ago NEWvia mobile

We spent 6 days at the Palms and absolutely loved it. We had a 1 bedroom ocean front suite that was incredible. Everything was so clean and the the service was impeccable. The weather was not the greatest during our stay, but the Head Concierge Ms. Garland was wonderful helping us with activities and dining reservations. She went out of...

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Helpful?
Thank Donna M
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Donna M, Thank you so much for your review of your 6 days at The Palms. Thanks too for mentioning the impeccable service provided by our staff! Our location, the accommodation and atmosphere speak for themselves but it is our amazing team that does make our guests return year after year! We’ll be certain to pass along your compliments...

Charlotte, North Carolina
Reviewed 4 days ago NEW

Such a pretty hotel. Our 1-bedroom suite was lovely, tastefully decorated, more like an apartment from the pages of architectural digest than a standard hotel room. Overlooking the pool and ocean as a focal point, it provided a luxurious backdrop for a perfect little 5-day junket. The hotel overall is impeccable; the whole experience there just felt clean and fresh....

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1Thank Beachpoodle
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Beachpoodle, Thank you for staying with us and for your nice review.We appreciate you mentioned the beauty of our resort and that the hotel overall is impeccable. And, we will be sure to send along your kind remarks to our team members, especially Ariker. We constantly strive to improve our services as there is never any excuse for lack...

Boston, Massachusetts
Reviewed 4 days ago NEW

This was our first trip to Turks and Caicos and The Palms and we loved it! The grounds of the hotel are beautiful, the rooms very spacious and clean and the staff extremely pleasant and helpful. The spa was beautiful. The hotel is within walking distance to town and other hotels. The trip from the airport was very quick and...

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Thank redsox1741
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear redsox1741, We are very happy that you had a great vacation and we are thrilled that your first trip to The Palms won't be your last! We are delighted to hear you found the resort beautiful and the staff extremely pleasant and helpful. Lying at the heart of The Palms - the superbly sculpted serpentine pool- or the beach...

Reviewed 1 week ago via mobile

We started at the Palms in April and had a suite that was beautifully decorated island style in a great way. With and amazing view the courtyard that was stunning and the staff in many ways were amazing. We enjoyed several activities scuba diving, snorkelling and parasailing all highly recommended and enjoyable.

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1Thank Mike B
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Mike B. We appreciate you taking the time to post such a nice review! We are delighted that you call The Palms "Paradise , you liked the suite you stayed in, enjoyed several activities on beautiful Grace Bay Beach and received outstanding hospitality and service, too! Hope to see you again soon!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Nine of us came to The Palms for a winter get-away to The Palms. Our 3 bedroom suite and our two junior suites were perfect. Our housekeeping services by Rosita were second to none. Despite our windy and partly cloudy weather the resort offered a very relaxing environment!

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1Thank A TripAdvisor Member
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear TripAdvisor Member, We are happy to hear that you had a relaxing stay at The Palms and that you enjoyed the room you stayed in and its luxurious amenities. We will be sure to send your kind remarks to Rosita. We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: £443 - £1,585 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#9 Spa Hotel in Providenciales
#11 Luxury Hotel in Providenciales
#11 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Palms, Turks and Caicos staff and other travellers.
56 questions
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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the second floor or higher. First floor rooms do not have a view and people are frequently walking by your patio.”
 of 5 bubbles LuvSoccerMom, 19 Jan 2017 | Read review
“Pay for 5 Star, Ammenities are old , 2/3 Star feeling (need remodel)”
 of 5 bubbles ellaw54, 18 Jan 2017 | Read review
“1st floor rooms are easy to get in and out by the pool.”
 of 5 bubbles SmilinginSummit, 18 Jan 2017 | Read review
“The rooms on the internal courtyard are all nice views, those facing out will not see so much.”
 of 5 bubbles Beachpoodle, 17 Jan 2017 | Read review
“Try and get a building close to the beach and even if you have partial patio view, you'll save $$ and still be able to hear the ocean”
 of 5 bubbles RaeB929, 1 Jan 2017 | Read review
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