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Arrived in the open air lobby after exiting the taxi and was greeted with an odd "please take a seat" and she disappeared. Returned a few minutes later with an awkward check in process while I sat on a couch and she requested my credit...More
I must single out Marc Ellington Jenero Remy and Stacy at the beach/restaurant during the day. Reesa at breakfast was also wonderful. I cannot say enough about these 6 people and how wonderfully they treated us. They should be given many many hart bucks program...More
1 Thank leahlmolson
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded yesterday
Thank you for sharing your amazing feedback. It's so great to read that you enjoyed your stay and especially the service provided by our wonderful employees. I will most definitely make sure to give them the hart bucks. Thank you again!
Recently celebrated a girlfriend's milestone birthday at The Palms - excellent stay and superb service. We had visited 5 years ago when it was Regent Palms - this time was leaps and bounds better under the new mgmt & name! The resort and rooms are...More
2 Thank shmccl
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 3 days ago
Thank you for your amazing review and we are thrilled that your girlfriend's milestone birthday trip was just perfect. We appreciate your compliments of our facilities and staff and we look forward to welcoming you back for a future visit.
Exceptional accommodations - scores a perfect 10! Very friendly staff - “James Joseph” at the beach bar was most pleasant and always greeted us with a huge smile each morning and our room was given that AAA+++ fresh look each day by Elisias. We spent...More
2 Thank Jim B
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 5 days ago
Dear Jim B.
Wow, thank you so much for your great review of our 5 star property. We are delighted that you had a fantastic stay, liked the suite you stayed in and loved the beautiful Grace Bay Beach and received outstanding hospitality and service,...More
The resort is beautiful and the staff is professional, attentive and friendly.
A special mention to Jeffrey Nicolas and Othneil Jean for the help.
The beach, pool and spa are well maintained and easy to access.
3 Thank 11,209
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 6 days ago
Thank you for your review and you are absolutely right, the resort is beautiful and we have the best staff! We look forward to seeing you stay with us again next year - maybe sooner!
Delicious omelet station. Breakfast is outdoors but if you would like to sit indoors I believe you can request it but it’s so nice to be outside having breakfast. Hemingway’s is the closest restaurant to walk to that is... More
Delicious omelet station. Breakfast is outdoors but if you would like to sit indoors I believe you can request it but it’s so nice to be outside having breakfast. Hemingway’s is the closest restaurant to walk to that is right on the beach at the Palms sister resort. Tuesday evenings have live music but other nights the bar at the plunge is lively. The lizards are small and just as scared of people.