We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton

Traveller (753)
Pool & Beach (128)
Room & Suite (118)
Certificate of Excellence
Overview
Visit hotel website
6900 Great Bay U.S. Virgin Islands, 00802-1010 St. Thomas See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit hotel website
Offers from The Ritz-Carlton
Special Offer:Unlock Member Rates!
Hotel packages
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,109)
Filter reviews
1,080 results
Traveller rating
657
260
101
33
29
Traveller type
Time of year
LanguageEnglish
More languages
657
260
101
33
29
Show reviews that mention
All reviews club level lady lynsey sails restaurant water sports coconut cove beautiful property golf cart paddle boards nespresso machine hobie cats turn down service blue water st john virgin gorda infinity pool resort fee ocean view
FilterEnglish
Updating list...
1 - 5 of 1,080 reviews
Reviewed 6 days ago

Beautiful weather, outstanding service and a top rate facility. Although they are still recovering from a devastating storm, the grounds and Club area are top notch and in great shape. I will be returning again and again!

Date of stay: December 2018
Thank bobO7528CP
Reviewed 1 week ago

When making the booking we were lead to believe that this was the Ritz Carlton. Upon arrival, we quickly realized that we had been misled. The hotel was the Ritz Carlton and the staff greeted us with "Welcome to the Ritz Carlton ...", but after...More

Date of stay: January 2019
4  Thank andreas-norway
Response from Andrea B, Manager at The Ritz-CarltonResponded 1 week ago

Dear Andeas-Norway, Happy New Year and Thank You for taking the time to write a review. We apologize as it appears we did not meet your expectations. Please be aware as we communicated prior to your arrival the property is operating with limited services while...More

Reviewed 5 weeks ago

Lovely hotel, excellent service and very kind staff. We had a wonderful, relaxing stay. The restaurants were all excellent. the location was great too. to walk around or cab was easy. thoroughly enjoyed our stay.

Date of stay: February 2018
3  Thank Elaine S
Reviewed 17 November 2018

This is our 3rd time at this Ritz. We love it. The service, the rooms, the area, all of it. It is true that they are in some areas in the middle of construction. There was a hurricane if you will recall and they are...More

Date of stay: October 2018
5  Thank elizabethlascheid
Response from Andrea B, Manager at The Ritz-CarltonResponded 26 November 2018

Dear Mrs. Lascheid, Thank you for your review and understanding our of current state. We hope you return for a 4th stay when we re-open our luxury resort next year. Please contract us prior to your next visit.

Reviewed 16 November 2018

The booking will simply state that there are some repairs happening during off hours due to the hurricane damage. However, this is major renovation and Marriott should have closed down this property and noted that it was inoperable until renovations were completed. I definitely understand...More

Date of stay: August 2018
7  Thank Helen O
Response from Andrea B, Manager at The Ritz-CarltonResponded 26 November 2018

Dear Helen, Thank you for your review. We are highly disappointed that we were not able to meet your expectations. The property is currently operating with limited services as we renovate to re-open as a luxury resort in 2019. We hope to have another opportunity...More

View more reviews
About
Description
Nestled within a 30-acre beachfront estate, The Ritz-Carlton blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on More the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Babysitting
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Room Service
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
On the Beach
,
Top resorts Hotels
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
On the Beach
,
Top resorts Hotels
Room types
Non-Smoking Rooms
Number of rooms
180
Price range
US$370 - US$675 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton St. Thomas Hotel St. Thomas
,
St. Thomas Ritz-Carlton
,
The Ritz-Carlton St. Thomas, U.S. Virgin Islands
Location
Caribbean > U.S. Virgin Islands > St. Thomas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
On the Beach
,
Top resorts Hotels
Room types
Non-Smoking Rooms
Number of rooms
180
Price range
US$370 - US$675 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton St. Thomas Hotel St. Thomas
,
St. Thomas Ritz-Carlton
,
The Ritz-Carlton St. Thomas, U.S. Virgin Islands
Location
Caribbean > U.S. Virgin Islands > St. Thomas
Photos
Traveller (753)
Pool & Beach (128)
Room & Suite (118)
Dining (28)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 23 nearby hotels
Elysian Beach Resort
612 reviews
.19 miles away
Secret Harbour Beach Resort
957 reviews
.71 miles away
Sapphire Beach Resort
735 reviews
1.11 miles away
Crystal Cove Beach Resort on Sapphire Bay
371 reviews
1.26 miles away
Nearby RestaurantsSee all 289 nearby restaurants
Island Time Pub
740 reviews
.76 miles away
Melt Mexican Grill
223 reviews
.80 miles away
Pesce Italian
1,214 reviews
.79 miles away
Caribbean Fish Market
1,067 reviews
.21 miles away
Nearby AttractionsSee all 524 nearby attractions
Stormy Petrel & Pirate's Penny
461 reviews
.73 miles away
Island Wilson Excursions
364 reviews
.73 miles away
Simplicity Charters
536 reviews
.72 miles away
Rumbaba Charters
384 reviews
.72 miles away
Questions & Answers
Ask a question
surpriselady
24 November 2018|
Answer
Response from elizabethlascheid | Reviewed this property |
You can call them, but I don't think so.
0
Votes
Courtney L
28 August 2018|
AnswerShow all 2 answers
Response from Maria Paula C |
Hola! Actualmente estoy acá, en el Ritz q está en remodelación. La habitación 10 puntos, baño excelente. El gym funciona ok, la piscina magnifica y con reposeras. Solo hay 1 piscina habilitada. Todo el tiempo hay personas... More
0
Votes
Google Translation
Room Tips
"Choose a different hotel"
heleno52
16 Nov 2018
Read review
"Don't go until Spring 2019"
charlid999
4 Sep 2018
Read review
"No bad views...."
313michellen
19 Feb 2018
Read review
"Building F was great."
robbys722
13 Sep 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing