The Imperial Hotel
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The Imperial Hotel

High Street Pontmorlais, Merthyr Tydfil CF47 8UH Wales

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About

4.5
#2 of 2 small hotels in Merthyr Tydfil
4.0 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.8 of 5 bubbles
Value
A town centre family run hotel in Merthyr Tydfil offering bed and breakfast with en-suite facilities, bar and free off road car parking for residents. The Imperial is also within easy walking distance of both the local bus and train stations (approximately 5 & 10 minutes) and local shopping amenities.Merthyr Tydfil and the Imperial Hotel are ideally situated in the South Wales Valleys for those wishing to explore the area either on foot or by car for leisure, business or industrial history.
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Property amenities
Free parking
Secured parking
Free internet
Public wifi
Bar / lounge
Baggage storage
Non-smoking hotel
Room features
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, German

Location

High Street Pontmorlais, Merthyr Tydfil CF47 8UH Wales
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Cardiff-Wales Airport
24.3 mi
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Bristol Airport
38.4 mi
See all flights
65Reviews0Q+A10Room tips

Reviews
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Detailed Reviews
Danny T wrote a review Aug 2014
Branston, United Kingdom12 contributions4 helpful votes
5.0 of 5 bubbles
If your looking for a b&b for bike park then this is ideal. Ignore the bad reviews as they're usually left by people who complain for a living. 5 of us stayed the night before a day at bike park which is less than 5 mins away and it was just the ticket. A few ( too many ) pints after checking in, full English breakfast in the morning, secure parking all for £30.( beer not included :-( ) Yes the stairs are steep and it's not 5 star but if your in wales for a cycling break you will be capable of tackling a set of stairs !!. The owners were really helpful and we will stay again when we return to BPW
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Date of stay: August 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MopsyEssex wrote a review Apr 2016
Essex70 contributions49 helpful votes
5.0 of 5 bubbles
When I told my Welsh friend we were spending a couple of days in Merthyr she was somewhat surprised. We don't own a car and travel everywhere by train so breaks are partly determined by where the trains run to. I noticed the Brecon Beacon mountain railway and if the weather was miserable there was a castle we could visit (travelling in Feb a back up plan for rain was essential). I also have an interest in the industrial history of the UK and on my family history research I know that I've lots of relatives who came from around here. Walking up the high street from the station was a bit nerve racking as it is not your standard tourist destination, but we arrived at the hotel and staff were very friendly. We were able to leave our bags and make a dash for the bus to the mountain railway as with fine weather we wanted to make the best of it while we could. When we arrived back we were shown to our room and really timed it perfectly as the afternoon sun shone in threw the window bathing the room in a beautiful glow. The room was delightfully decorated and the staff very friendly. As this was a pub we had a drink with the locals each night before trying to find somewhere to eat.
Because it is an old building with thick walls there is no wi fi in the rooms, but good reception in the breakfast room.
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Date of stay: February 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leon C wrote a review Apr 2016
2 contributions2 helpful votes
5.0 of 5 bubbles
Once again an enjoyable weekend at bike park Wales which is only 10 mins away from this lovely family run hotel . Made to feel very welcome by the owners nice comfy beds and clean rooms what a great base for a fun packed weekend we will be back for more .
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Date of stay: April 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sonnyjims wrote a review Jul 2014
England24 contributions15 helpful votes
2.0 of 5 bubbles
Where do I start...?
If you can find somewhere else to stay, then do it...!!!
After a mix up with bookings, my company booked me into this hotel at the last moment.. "its the only one available", After a 350 mile journey I would have driven another 20 miles NOT to stay here.

When you read the reviews about Merthyr Tydfil could do with a little TLC, Im not sure where they come from but theres TLC and a war zone.
The run down buildings, Graffiti,etc, is not the best setting. This is not the hotels fault, but being told they have a locked car park is a benefit..( car parking is behind the burned out building next door).

THE HOTEL...
The best description I can give, is 1970s working mans club, something that time forgot.
This goes throughout the building and became more and more worrying with confirmation when entering the bedroom...(and yes those stairs are steep) This was the point I was on my phone asking my HR team if this was a set up..!

The room it self had everything you need.... It also had the added benefits of somebody elses toe nail clippings on the carpet and bathroom floor, hairs (both types !) in and around the shower / basin.
This also inclueds the bed, I also slept on top of the sheets, waking up in the early hours with bites on my legs.. If i could have got my car out of the car park I would have left there and then...!!

The whole place could do with a really good clean and updating.. PAT testing as well.
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Date of stay: July 2014
2.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlies P, Owner at The Imperial Hotel
Responded 21 Jul 2014
We take reviews very seriously and have addressed your issues below; For your information Merthyr Tydfil is part of a huge regeneration programme and the building you referred to as burnt out is just a shell and awaiting restoration. We give all our guests the option of either leaving their car parked securely in the carpark behind the building; or there is still the option of free roadside parking outside or here is a public car park a few yards away, both are free after 6 pm. You were welcomed to the Imperial Hotel and shown to your room, as we do with all our guests, we asked if all was ok - to which you replied "everthing was fine", had you given ANY indication that you were not satisfied or there was any issue with your room, we would have gladly inspected your room with you and moved you if you felt it necessary. All our rooms are cleaned to a very high standard and we personally ensure that rooms are cleaned and inspected before they are let out again. The following morning; again we aked if all was ok - given you the option to speak with us, however you again replied everthing was ok. For your information and others; we confirm that our establishment has all the required Certifacation by Law, and our Licenses ar current including the PAT Testing you referred. We are Members of the Visit Wales Tourism Board who regularly and anonymously inspect our premises and also issue our grading Stars. We are very clear on the information we provide to guest online and we do make it clear that there is a staircase to the rooms and even give the no of steps to the rooms - we appreciate however that you were unable to read about our Hotel prior to your visit. We appreciat you had a very long and stressful drive and your Company had made your reservation on your behalf and clearly you were not booked into the type of accommodation you were expecting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taffchap wrote a review Jul 2012
Bewdley, United Kingdom9 contributions6 helpful votes
2.0 of 5 bubbles
I stumbled on the Imperial by chance, unfortunately having already book somewhere else! I called in for a drink and was pleasantly surprised to find a lovely lounge bar busy with an older crowd on a Friday evening. I was greeted very pleasantly by Marlies and Jose who own and run the hotel as their business and as their hobby. This is reflected in the quality of the refirbishment of this 19th century building. The decor reflects Jose's French nationality and all fittings and fixtures are top quality and used with flair to create a comfortable atmosphere. I decided to book there on the Saturday and found my single room at the top of the building small, but beautifully furnished and very clean. Breakfast was excellent and plentiful and Jose' and Marlies could not have been more friendly and helpful. I highly recommend this hotel as a haven of civilisation in an otherwise very run down area and at £40 for a single room of that quality including breakfast, it is good value.
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Date of stay: July 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Beware that there is only stair access which is very steep. Not for the disabled.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeelC wrote a review May 2014
Gateshead, United Kingdom173 contributions47 helpful votes
3.0 of 5 bubbles
We stayed at this little hotel for one night as we were brining our daughter back from Cardiff Uni, we couldn't stay in Cardiff as it was a bank holiday and there was rugby on so prices were very expensive. Found the Imperial on Booking.com and decided that it would be ideal for a one night stay. We were greeted by Jose and Marieles we were extremely friendly and helpful. It's not so much of a hotel as a pub with rooms, 7 in total. We had room 3 which very clean, had all of the amenities such as tea and coffee, en suite and radiators (weather was terrible).

Furniture was new and the place was lovely and quiet. Merthyr itself leaves a little to be desired and I am sure it has attractions for some. The pub is dated but had a good atmosphere.

Breakfast was an extra £6 each but was lovely as was being greeted by Marieles piping hot coffee, toast and a lovely cooked breakfast, set us up for our long journey back to the North East.

If I ever had to stay
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Date of stay: May 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shankar S wrote a review Jun 2013
London, United Kingdom19 contributions17 helpful votes
5.0 of 5 bubbles
Stumbled upon this place while frantically searching for a place to stay when we visited the Hay festival a couple of years ago. We loved the place so much that we made it a point to stay here when we visited hay festival with friends this year.

Some of the reasons we (and our friends) love this place:
------------------------------------------------------------------------
Warm and friendly hosts
relaxed atmosphere in the pub
Tastefully decorated interiors
Late check-in
Nice selection of ales
Private parking in a locked compound
Excellent value for money
Very easy to locate

Minor quibbles:
-------------------
Two flights of slightly narrow stairs
The water pressure in the shower is not very strong

We still cant believe why this place is not as booked out as it must be, esp during Hay festivals
Cant imagine staying at any other place when we visit Merthyr/Waterfall County/Hay Festival etc. Looking forward to visiting next year.
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Date of stay: June 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darren P wrote a review Dec 2018
Merthyr Tydfil, United Kingdom4 contributions1 helpful vote
5.0 of 5 bubbles
Warm welcome by the owners of the hotel, warm friendly bar with customers that actually speak to you, off road secure parking, local beers on offer at a reasonable price compared to some hotels I’ve stayed, room was lovely and spotlessly clean,and had the owners personal touch not like some hotels with purple quilt covers and pillows ! Ideally situated in the town centre which saved on taxi fares. Would definitely recommend.
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Date of stay: December 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
squatting-neville wrote a review Oct 2018
Alresford, United Kingdom38 contributions20 helpful votes
5.0 of 5 bubbles
My son and I stayed in this hotel for one night before climbing Pen Y Fan the following morning.
We were welcomed by the lady owner and shown to our room. She was very friendly and made an effort with my son who is 8.
We had room 7. The decor is older but perfectly nice. The room was a decent size, clean en suite and decent shower. There was a TV, tea making and fast wifi, everything that we needed.
The ceilings are really high and the windows too so we couldn't look out but we weren't really in there too much.
We came back down and had a drink in the bar and talked about breakfast with the owner and arranged a time in the morning to come and eat.
The lady recommended a restaurant, Woodfired, in town which we went and was great.
When we got back there were a few older locals in the bar area and there was a nice atmosphere.
Breakfast the following morning was very tasty. Cereals, tea and a cooked breakfast for £8. We checked out and climbed Pen Y Fan and had a great time overall.

The room rate was very good. There is a secure car park to the rear but we just parked out the front. This hotel is perfectly situated for the Brecon Beacons, or going into the town.

We would definitely return to this hotel when we come back to the area.
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Date of stay: October 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roger l wrote a review Aug 2018
Ipswich, United Kingdom9 contributions6 helpful votes
5.0 of 5 bubbles
Stayed here one night as down on business. Jose and Marlies, what a lovely couple, could not do enough for us. Room was clean and tidy, superb power shower and huge breakfast for just £8. (extra eggs for me as l am veggie) Loads of Character in this Hotel as opposed to a lot of modern hotels with no character. The stairs are steep due to it being an "oldy worldy" building. Great Wetherspoons down the Road plus a fabulous local pub called the Winchester. Great real ales there and the people were very friendly. Even had a guy doing a talk on Merthyr. A great plus to the Hotel is the fact it has a bar and a couple of really great Real Ales all at a reasonable price.
All in all a superb place to stay overnight, weekend or week. Do not be put off by the ODD BAD FEEDBACK.
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Date of stay: August 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: all rooms at very top of building but no traffic noise. Not the best for a family with small...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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roger l wrote a tip Aug 2018
Ipswich, United Kingdom9 contributions6 helpful votes
5.0 of 5 bubbles
"all rooms at very top of building but no traffic noise. Not the best for a family with small children due to the steep stairs"
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chrisgal2017 wrote a tip Jan 2018
Stoke-on-Trent, United Kingdom24 contributions34 helpful votes
5.0 of 5 bubbles
"If you want an evening meal search the internet. We ate early at The New Crown. Good pub grub but the Carling was not very good."
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Brian G wrote a tip Sept 2017
San Diego, California13 contributions8 helpful votes
4.0 of 5 bubbles
"My room faced the back; very little noise."
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Baz C wrote a tip Jun 2017
Canberra9 contributions5 helpful votes
3.0 of 5 bubbles
"Stay somewhere else!"
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Neil J wrote a tip Nov 2015
Oxford, United Kingdom2 contributions1 helpful vote
5.0 of 5 bubbles
"Twin rooms are laid out in such a way, so as once in bed you can't actually see the other person."
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Not the right property for you?
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LOCATION
United KingdomWalesSouth WalesMerthyr Tydfil CountyMerthyr Tydfil
NUMBER OF ROOMS
7
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THE IMPERIAL HOTEL - Reviews, Photos

Frequently Asked Questions about The Imperial Hotel
Which popular attractions are close to The Imperial Hotel?
Nearby attractions include Cyfarthfa Castle (0.1 miles), Mystery Rooms Merthyr (0.03 miles), and Walkthrough bar (0.04 miles).
What are some of the property amenities at The Imperial Hotel?
Some of the more popular amenities offered include a lounge, free parking, and free internet access.
What food & drink options are available at The Imperial Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at The Imperial Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to The Imperial Hotel?
Conveniently located restaurants include Casa Bianca, The Mine at CF47 & Castelany's Fine Dining, and Red Spice.
Is The Imperial Hotel located near the city centre?
Yes, it is 0.07 miles away from the centre of Merthyr Tydfil.
Which languages are spoken by the staff at The Imperial Hotel?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to The Imperial Hotel?
Many travellers enjoy visiting Morlais Castle (1.9 miles).
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