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The Westin St. John Resort

travelup.comUS$758*
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Certificate of Excellence
GreenLeadersPlatinum level
08/05/2017 09/05/2017
1 room 2 adults 0 children
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The Westin St. John Resort
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2,692 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin St. John Resort
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Showing 2,678: English reviews
Belle Mead, New Jersey
Reviewed 22 February 2011

My wife and I just came back from a truly perfect St. John vacation. We rented a pool villa at the Westin (which are across the street from the main building via: www.stjohncondos.com). The villa was recently upgraded and lovely as was the resort grounds and beaches throughout the island. This was our 5th vacation since 2005 and 3rd time...

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2Thank T2Kplus10
Westinstjohn, Guest Relations Manager at The Westin St. John Resort, responded to this review

Thank you for your kind comments and for sharing your experience on Trip Advisor. I was delighted to hear that we you enjoyed your time with us. Thank you for your recommendation of Cruz Bay Prime our fine dining restaurant here at the resort. I hope you had an opportunity to try their signature dessert; a decadent brownie topped with...

boston
Reviewed 22 February 2011

We stayed from 2-14 thru 2-19 at a poolside room and it was beautiful. The staff could not have been nicer in every way from getting us checked in with a ride to our room and a rum punch to every host and waiter and waitress. Both restaurants are excellent a little high but look where you are. Everyone gets...

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1Thank daytrippersBoston
Savannah, Georgia
Reviewed 22 February 2011

I keep reading negative reviews of this hotel. We just spent 2 weeks on St. John at a studio Hillside villa. It was completely remodled and had a very comfortable bed. There were no issues with the villa.It was ready when we arrived. If I were coming here for a vacation, I wouldn't stay anywhere else in the hotel but...

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Thank AmericanParadise
Chicago, Illinois
Reviewed 21 February 2011

We just returned from a one week stay with a group of friends, 3 couples, with one baby each. Let me say first, we got an insider's deal, with a 3 bedroom villa for about $500/night. Despite the deal, we were completely blown away by the terrible service. The facility is old and dingy. The service was just plain terrible....

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3Thank thelyricalpurav
Mason City, Iowa
Reviewed 20 February 2011

We had a great time at the Westin St John and generally had a very positive experience. Stayed using Starwood Points, which I would recommend if you can. Here are some observations which we would have found useful to know before going. The rooms are comfortable with the usual fabulous Heavenly Bed, but our room was a bit musty because...

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1Thank barstego
Chagrin Falls, Ohio
Reviewed 20 February 2011

When paying over $500 per night for a room, one expects quality. The Westin provided none. The room was old and dingy, quite small. The bathroom had a chunk of wall missing, the damaged area filled with black mold. The shower only had lukewarm water. The bed was ancient and caved in. Worse however: infested with bed bugs. The front...

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3Thank ljr50184
Westinstjohn, Guest Relations at The Westin St. John Resort, responded to this review

Please accept my sincere apology for the problems you experienced during your recent stay. We take your concerns very seriously and appreciate you sharing your feedback. We would like to make you aware that we have aggressive pest elimination protocols in place to respond immediately to guests concerns such has you noted. I would like to speak with you regarding...

TN
Reviewed 18 February 2011

We were visiting on business, we loved St. John! The is an old, former Hyatt, the rooms have a had "iipstick renovation" but are dark and dirty. Where we stayed ,a loud generator and maintenance area was audible and visible. The grounds are pretty with a wonderful gym: taxi service is available at all times Pool area is beautiful and...

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Thank hikerprincess
Syracuse, New York
Reviewed 14 February 2011

After reading all of the negative reviews of this hotel I was somewhat apprehensive about staying here and probably would have changed to a different hotel had we not been coming to the Westin for a conference. I was so happy when pulling up to the Westin via ferry to see a beautiful, welcoming resort in front of us. As...

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2Thank nosuninsyracuse
Parker, CO
Reviewed 13 February 2011

I've been reading the negative reviews of the Westin for months and chalked them up to people who just can't be pleased. Unfortunately, I have to agree with most of them. For starters, let me say that we stayed there for 3 nights on Starwood points. So for the points I paid, it was excellent and I'd stay there on...

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Thank Susanf31
San Diego, California
Reviewed 10 February 2011

I have been a loyal Starwood customer over the years and this property is causing me to re-evaluate Starwood. My wife and I stayed at this property for 1 night and immediately checked out to stay at another property 5 minutes down the road. Here's my critic for your reference and use as you see fit. Room: our room was...

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1Thank BVelinov

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on 1,200 feet of private beach, The Westin St. John Resort makes for the perfect island retreat. Stay in spacious rooms with ocean views from private balconies or patios. Guests can enjoy complimentary Wi-Fi available in all rooms. ... more   less 

Additional Information about The Westin St. John Resort

Address: 300B Chocolate Hole, Cruz Bay 00830, St. John
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: £436 - £1,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. John Resort 4*
Number of rooms: 146
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Also Known As:
Westin St. John Resort & Villas Hotel Cruz Bay
Westin St. John Resort And Villas
Westin Cruz Bay
Cruz Bay Westin
St John Westin
The Westin St. John Resort Cruz Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. John Resort staff and other travellers.
76 questions
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Questions? Get answers from The Westin St. John Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look into the 3 bedroom "pool villas", which have their own small pools”
davidpX680IU, 11 Apr 2017 | Read review
“Ask for rooms on the beach side of the road.”
shfine, 16 Mar 2017 | Read review
“The Bay Villas were an easy walk to all of the areas of the resort.”
372RichardE, 14 Mar 2017 | Read review
“Try to book a newly remodeled villa”
TeamUSMC, 13 Mar 2017 | Read review
“Make sure you ask for a room up the hill with a view of the ocean.”
Io79032, 13 Mar 2017 | Read review
5 of 5
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US$758* /night
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Prices are for 1 room, 2 adults
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