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4.0
#1 of 1 hotels in Clova
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Set in the idyllic serenity of the Angus glens, Glen Clova Hotel is the perfect get away. Our historic country hotel dates back to the Drovers Inn of the 1850's. The charm and allure of the hotel has been carefully preserved and we have exactly what you need to relax and escape. Our 4 star hotel provides the utmost pleasures of modern day living combined with a feeling of history. This is the ultimate Scottish get away. 10 en-suite rooms in our main building, 8 dog friendly en-suite rooms in our nearby steading building and nine luxury lodges that sleep between 2 & 6 people each with their own hot tub and most with sauna (prices vary depending on time of year).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to VisitScotland standards.
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Just back from 5 days in one of the hideaway lodges, second year in a row we have stayed now and booked up for next year again. Stunning location surrounded with beautiful views of our great little country.
Lodge: upon arrival the lodge was spotless as soon as you walked in you could smell it had been deep cleaned, very reassuring in these uncertain times.
Covid measures: I thought they were fantastic both in the lodge and restraunt/bar. They offer takeaway from the restraunt if you don't want to sit in. It is all a one way system and sign in every time you go in with sanitizer stations everywhere. Makes you feel very safe.
Location: stunning set in the Glen, 3 miles along the road is Glen doll park with lots of different walks. We had our 12 week old daughter with us and found the white water trail was very easy and smooth for a pram. Then there is loch brandy behind the l8odges. I am not a climber or walker so for me it was quite a punishing ascent but we'll worth it for the views. Went with my dog, not a path for a new born.
Like I said we have booked again for next year as it is a fantastic little break for a very reasonable amount of money especially the hideaway lodges as they offer a lot. Hot tub, sauna, bbq and a big living space.
Thanks again we will see you next year!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley McArthur, Owner at Glen Clova Hotel
Responded 24 Sept 2020
Dear Marks553, Thank you so much for your kind review and its great to see your positivity to all the new measures we have in place for all guests and team members. We all appreciate your feedback and really do look forward top seeing you back. Our very best wishes and please stay safe until next year! The Team at Glen Clova lodges and Hotel
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We stayed in a lodge and everything was spotless. Hot-tub was well-maintained and located in a sensible place so that you are not bothered by insects, unlike other places we have stayed in with this feature. Staff were friendly and helpful too. Breakfast was excellent and good value. Had one evening meal too which was very good as well.Best hotel we have stayed in for walking. You can literally leave on walks for Loch Brandy and various other gems from the hotel car park. It is also only three miles to the ranger centre/car park for Glen Doll walks. Overall, one of the most beautiful areas in Scotland and a perfect hotel to take advantage of all the area has to offer..
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Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I recently had the pleasure of visiting and unexpectedly dining at the Clova Hotel. We dropped in for a glass of wine, beautiful day so sat outside. My husband dawned his mask and into the hotel for drinks. Social distancing was well adhered too with an orderly queue being well supervised by the Boss man Stuart. It was so nice to see busy car parks , don’t let this be a deterrent from popping into the hotel Stuart will make sure you will accommodated. We had not planned to dine but lovely Stuart appeared for a chat. The chat ended up with space been made available for a meal. Again all Public Health guidelines well and truly adhered to with constant sanitising, etc. Szabina our waitress was a real star. I wanted fish and chips but knew the serving would be enormous so she kindly pointed out I could have a half portion . Both meals were delicious even better as it was our first meal out since lockdown. Ailie the other waitress who attended was also a real gem , all the waiting staff worked extremely hard not forgetting Stuart whose presence was unmistakable, making sure everybody was happy. Happy chappy We had such a lovely time , planned to return this week but other events overtook is . We would like to extend our thanks to Stuart and all the staff for a super time and so unexpected. See you guys soon. Renewed thanks Ann & Eric
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley McArthur, Owner at Glen Clova Hotel
Responded 24 Sept 2020
Dear Ann, Hope to see you and Mr. Ann back soon!! You are a tonic for the soul and cheered us up no end!! Stay safe and know we are awaiting you, whenever time and covid allow! Very best wishes, Stuart
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The hotel is in a great location and all staff were friendly, helpful and efficient . Our room had a four poster bed and was extremely comfortable, clean and attractive with lovely views. The towels were luxurious, the hospitality tray was generously stocked and the toiletries complemented the soft water extremely well. The bar was warm, thanks to its wood burning stove, the staff were welcoming and helped to create a great atmosphere. There was a good selection of wines, beers and spirits. The dinner menu was extensive and all courses were beautifully prepared and presented - the same was true with the breakfasts - the food was all first class. A great weekend break and one we will repeat at this location.
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Date of stay: October 2020
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had our wedding at Glen Clova Hotel last September and it was fantastic! The scenery is absolute stunning and a unique set back for wedding photographs. We had our ceremony in the Kirk which is just a 30 seconds walk down the road from the hotel. It was the hotel who told us about this option and again, it was just another detail that felt quite special to us and which we did not feel we would have been offered with other venues we had looked at. However, there were lots of different options within the hotel we could have considered too.
We had guests staying in both the hotel rooms and lodges and I know that everyone was very impressed by the standard and quality within their rooms/lodges. Those who stayed in the lodges especially still comment on how great they were! We ourselves stayed in both the honeymoon suite (a nights stay included in the wedding package) and lodge next to the hotel and were equally impressed by the standard of cleanliness and amenities, including a bottle of prosecco chilling in the fridge! (This was the case for all those staying the lodges).
The food was also delicious and we tested it well, with a BBQ hosted by the hotel the night before our wedding, our wedding breakfast and another evening meal the day after. Again, the hotel were very accommodating and happy to make adjustments to the menu for those with allergies and specific food requirements.
However, one of the biggest credits of Glen Clova Hotel for us was its staff. Everyone was honestly so great - they were attentive, so friendly and happy to help where possible and they were also a lot of fun - one of the staff members even joined in for a ceilidh dance when one of our guests was a dance partner short! It was honestly such a fun, relaxed day and I do not hesitate in saying that this was largely due to the efforts of all the staff in making sure that the day ran smoothly.
We would not hesitate in recommending Glen Clova Hotel to anyone considering it for their wedding venue.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were all having a very pleasant lunch, the food was ok but the Cullen Skink (soup) was very weak and a bit tasteless. When we ordered puddings, 3 sticky toffee puds, one without ice cream, 2 of them arrived quickly. We waited patiently, the 3rd didn't seem to be on its way so we asked. About 10 minutes later it finally arrived, along with the jug of custard. By now the first 2 puds had been eaten so we said we didn't require the custard, it was too late. Shortly after, the manager, or perhaps he was just a male waiter, appeared & asked what the problem was as one of his staff was "in floods of tears". We apologised, that hadn't been our intention to upset anyone, but when we tried to explain that we were hoping to all eat our puds at the same time he let rip. Now I know things are hard at the moment & they were a bit busy, but he was exceptionally rude, wouldn't allow us to get a word in & frankly shouldn't be working in a service industry. So do be careful if you order more than 1 thing, you might all be eating separately, & don't expect any form of explanation or apology. (The sticky toffee pudding was good, & helped to make up for the disappointing soup.)
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In these days of Covid, I’ll start my review with my view on the Hotels Covid protection measures. Prior to our arrival the lodge had been fully cleaned and sanitised. The hot tub had been cleaned and new chemicals added.
We ate in the hotel most days. On each occasion they recorded our details and took contact details. Masks were worn by all members of staff and tables were socially distant from each other. I also witnessed tables being fully cleaned and sanitised after use.
Now the lodge it’s self. There are three lodges at the rear of the hotel on the hillside. Each comes with private parking, which help when it come to loading and unloading if bikes etc.
The lodge has a spacious living/eating area. Comfortable leather seating is provided to lounge away your night. A table and chairs fir dinner/breakfast. The kitchen itself is fully equipped with fridge freezer, cooker, microwave, dish washer, washer dryer and plenty of storage.
The bedroom is also spacious with a large bed, wardrobe and dressing table and still room remaining. The bathroom has you would expect has hand basin , toilet and shower. The added bonus is the sauna and yes it does get hot in there.
My favourite spot was the hot tub. After a day on the hills or cycling. It was just sublime to be able to relax in the hot tub.
The locations on of the lodges could not be better. There is a walk up to loch brandy on your doorstep. Glen Doll is a short cycle away and this allows you access to Corrie Fee, well worth a visit. In addition to the routes I’ve mentioned, there are numerous walking, hiking, road and mountain bike routes nearby.
We enjoyed every moment of our stay and hope to return next year.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visiting the hotel for a second time with a year or so in between visits we noticed the service and food quality has gone right downhill. We sat outside again and we expected the same service as the first visit. Getting round their Covid system is not clear, asked which way Id entered the hotel, order next door for drink, out the hotel and all the way round to order food, line up etc etc...needs to be clearer. Staff were unsure about system and didnt work together to support customer. On waiting at outside table for 20 - 30 minutes staff were continually shouting at tables for order numbers who were clearly not outside. Eventually our meals appeared - WELL below par. The fish and chips came in polystyrene plates, chips were cremated but were soggy. Fish was OK but had been sitting a while. Macaroni was straight out a packet!!! Very little sauce. At £14 and £10 respectively its well over priced. Staff not the friendliest either. For this price I would have expected much better. I had a fish supper out the Steeple Fish Bar in Kirriemuir the night before and was far superior to the plate offered by a professional chef. Not good enough value for money.
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Date of stay: September 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Couple of friends arrived 20 minutes before I did. They were served food and drink. But when I arrived I was told they were no longer serving. Manager was more concerned about a blocked drain than potential customers paying money. Avoid! Go to the Drovers Inn instead, you will feel welcome there.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley McArthur, Owner at Glen Clova Hotel
Responded 24 Sept 2020
scottishscott666, Since the cue was running with unclean water and in these times of Covid, I would hope a shrewder level of understanding would prevail. We aim to keep all safe, all the time. While Drovers is a wonderful establishment, I would sincerely trust and hope they too would put Covid and protecting all their guests at the top of their list. Money is secondary to staying safe, maybe even tertiary! Stay safe and hope you return in due course. Best wishes, Team at the Glen Clova Hotel
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To preface this review I will say that the steps the staff appeared to be following to ensure the venue was covid safe were excellent. Only let down by one senior staff member or manager who was maskless. I dont do bad reviews very often as I prefer to reach out and get a resolution privatly, I tried with no reply, hence the review.
I arrived to the venue at lunch time last Saturday as part of a group of bikers out for a rememberance ride to celebrate our good friends memory. We arrived at the hotel and were guided to a place to park. No payment was requested and the car park staff seemed happy to see us. A few of us wished to grab a bite so waited in line like other members of the public, we filled in covid forms and menus were passed out. Upon reaching the front of the queue and after a couple of my group had placed their orders a gentleman in a tartan waistcoat appeared. He was flustered and there was obviously something going on. At this point as I was ordering my food I was told that I could not place an order as the restaurant would be unable to cope. I explained that there was a number of us, not all eating and as we had come so far we would happily just have chips or anything easy they could provide. I was then told there was no space, outside to the rear was empty as was the restaurant inside. No problem I remarked, we will happily sit on the grass near the carpark, socially spreadout and out of your way. We were then activly refused service and told we must book next time. As we left the queue others made remark to us and were quite shocked by both the attitude of the manager and way he handled the situation.
The queue easily had 20-30 people after we left and I am sure they were not turned away.
Its not always the situation in hospitality, but the resolution and manner in how you deal with things. I was always tought to think of it like theatre, its a show out front and the magic all happens out the back and out of sight of the audience. This manager could have saved the situation by just being well mannered and making some sort of comprimise for us to give him our money and custom. I provided all the answers.
Later I reached out to the hotel and a week later and after two attempts at contact I have still not had a reply. They have been active on social media during this period so I can only conclude thay are ignoring my feedback and questions. Poor show, so disapointing. Maybe time for some lessons in customer care.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley McArthur, Owner at Glen Clova Hotel
Responded 27 Sept 2020
Dear Blair N, We all checked all our forms of message retrieval, unfortunately we couldn't find any messages so were unable to respond. We have just found them in the spam folder. In these times of Covid I would like to apologise for not wearing my mask. I wasn't wearing a mask outside, but was totally unaware I wasn't wearing one inside. I and the team weren't aware that 60+ visitors from Aberdeen on motor bikes were arriving at the one time, so please forgive the shock of this situation. Presumably 60 differing households were represented, so not being set up for this was the reason we sadly decided to decline this wonderful business. I received a sincere apology from the organiser of this amazing event, who left the team £20.00. He had omitted to let us know we would have this fine group arrive with us and then they continued on their way with good cheer. If we have notice, space, an agreed way of managing everyone, then we would always be delighted to accommodate such a gathering, safely and professionally. Policing such an event is then manageable. We were not set up to cater for such a large party and unprepared to do this safely. We would always wish to work together safely, to this end and am saddened that your need to place this on TripAdvisor. These are hard times for all and there is no Norm, just a need to communicate. Best wishes, Stuart
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There are more places to choose from in the Clova area.
PRICE RANGE
£116 - £158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel glen clova
LOCATION
United KingdomScotlandAngusClova
NUMBER OF ROOMS
18
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