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Broomhall Castle

702 reviews
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Broomhall Castle Long Row, Menstrie FK11 7EA, Scotland
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Guests 1 room, 2 adults, 0 childrenGuests 12
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Traveller (352)
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Dining (23)

About

4.0
Very good
702 reviews
Location
Cleanliness
Service
Value
Broomhall Castle is a family owned hotel with 16 good quality en suite rooms having exposed stone walls and king sized or larger beds. We have two rooms with super king four poster beds for that special break. Situated 5 miles from Stirling with views of the Castle and the Wallace Monument. Enjoy a friendly and personal hotel in a great location.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Banquet Room
Conference Facilities
Meeting rooms
Non-smoking hotel
Public Wifi
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
702Reviews
352Photos
3Q+A
100Room tips

Reviews

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Not good
Went for an evening meal, poor menu, bottle of wine just put on the table, not even opened far less poured. Food was average at best. Waiters over familiar too chatty. No atmosphere in the dining room.
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Date of stay: March 2019
Response from BroomhallCastle, Manager at Broomhall Castle
Responded 1 week ago
Hi Gordon Thank you for your review and I am sorry that you didn't enjoy your meal with us and I will speak to the staff working and ask why the wine wasn't opened for you which is most unusual and I hope it was a screw top rather than a cork. I apologise also if the staff were too friendly but perhaps they were trying to create the missing atmosphere.
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Excellent night at Broomhall
We travelled up to see friends in the area and stayed at the castle for a single night. Very good room and we had a relaxed evening meal followed by a quality Scottish breakfast. Very nice attentive staff👍
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Date of stay: March 2019
Response from BroomhallCastle, Manager at Broomhall Castle
Responded 1 week ago
Hi David Thank you for your review and it was a pleasure to meet you and we hope to see you again when you are next visiting
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Excellent value for money Great Location
Arriving at night the castle looked impressive. The decor and furniture are completely in keeping with the look that the hotel is trying to achieve which is not modern but definitely from an older age. The room was big and the bed very big and comfortable. We had a bathroom…
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Date of stay: March 2019
Fab
Arrived at night with beautiful view of the castle. Staff friendly and approachable. Rooms gorgeous and very spacious with a lovely view. Breakfast was freshly cooked and served by lovely staff. Would definitely come again. In fact tried to book for May but fully booked. Will be…
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Date of stay: March 2019
Overnight stay.
The castle is a stunning building. Our room was at the rear No2, there were no views from this room but that was OK by us we wanted somewhere clean, comfy and quiet and the room was all of these. Staff were polite and helpful. Breakfast was really nice, cooked to perfection but…
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Date of stay: February 2019
Response from BroomhallCastle, Owner at Broomhall Castle
Responded 4 weeks ago
Thank you for your review Francis and we appreciate the time taken to leave your thoughts and if you book with us directly next time we will try and get you into a room with a view !! Apologies about the cold plate I will bring that up with the kitchen
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The lovely comfy bed
Room
Room 8
The bathroom
Upgrade room. Again the gap in the carpet
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To the Owner, Myself and my Wife will be coming down to stay in your hotel for a couple of nights. I always read the terrible reviews first, After reading your response to the old woman who called you Basil. I must say that is the funniest response i have heard in a long time.. Maybe we can be your Spanish Waiters for a few days. :) Kindest Regards, Robert & Kathryn
This made me laugh. We didn't meet the owners when we were there. The two young guys who were there were great and very friendly. Enjoy your stay
1 vote
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hi - just wondered if hotel was child friendly?
I saw a couple of children when I stayed. They looked happy and content at breakfast and dinner. Lots of stairs to climb up to bedrooms but apart from that I would be happy to take my 3 year old grandson to stay there. Hope that helps.
0 votes
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I have looked over some of the reviews and there are a few bad reviews I am completely shocked by the hotels response. I actually can't believe this is really the hotel staff I am hoping someone has hacked it or something as my wedding is booked here in September! I met with the manager and he seemed lovely surely he would not actually call someone a horrible old women??
Hi there, I will be fair minded here as I am from the area in question. I think a lot of the service and attention depends on your own previous experience. When i was at the hotel last year, I was on a driving tour of Europe, so Menstrie was one hotel our of 22 nights and 9 countries. In fairness it wasn´t too bad but it wasn´t good. Service was lousy. They may not agree but for the price in many other locations, I had a wonder experience. For example, the following evening, I stayed in the borders near Berwick, booked at 9pm at night, we, had a great night, breatfast that we picked out ourselves and it was 50 quid all in and I´d go back in a heart beat. Broomhall is a lovelly buidling in a great setting, it just needs some investment, design, and service culture put inside it.
6 votes
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"Look elsewhere and ignore the favourable reviews"
"Avoid the top floor if possible just in case the lift breaks again!"
"Rooms at front would have better view"
"Room 5 is beautiful"
"Views over the front are best"
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PRICE RANGE
US$94 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
broomhall castle menstriebroomhall castle hotel menstrie
LOCATION
United KingdomScotlandMenstrie
NUMBER OF ROOMS
16
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