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West Lodge Park Hotel

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Traveller (231)
Room & Suite (375)
Dining (87)
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Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“west lodge”(117 reviews)
“walk in wardrobe”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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1,164 results
Traveller rating
680
294
115
46
29
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680
294
115
46
29
Show reviews that mention
All reviewswest lodgewalk in wardrobebeautiful groundsmary beale restaurantdinner bed and breakfastlovely hotelluxury roomcockfosters tube stationrelaxing staymain buildinglovely roommember of staffexecutive roomrestaurant staffbed was very comfortablebreakfast was excellentfull english breakfast
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441 - 445 of 1,164 reviews
Reviewed 7 October 2015

After a disastrous first stay at the West Lodge Park Hotel last October 2014 we were given an extended invitation to go back within a year of that date by Mr C [--]. We decided to book for August 2015 before my partner would be...More

4  Thank anastasia s
Response from Andrew B, Owner at West Lodge Park HotelResponded 8 October 2015

This is an astonishing and outrageous review from a guest who we bent over backwards to look after. We refute every word of this review but will summarise some basic facts. This guest was on a complimentary stay with us, after their chair broke on...More

Reviewed 5 October 2015 via mobile

Visited here after seeing the online Autumn offer which we felt looked good value .... We paid a little extra for an executive room . Welcome at reception was very good Our room was nice and contemporary well appointed and spotlessly clean it did get...More

1  Thank Robbie/stourbridge
Response from Andrew B, Owner at West Lodge Park HotelResponded 8 October 2015

Thank you for your kind 5/5 review of West Lodge Park, I am glad you enjoyed your stay so much, and that we looked after you so well. We have had the extract hood deep cleaned the same day as we received your review. All...More

Reviewed 4 October 2015

This is a regular hotel for us and we love staying here as can be seen from our previous reviews. This time we were given room 8 in the eaves of the hotel, this was probably the least favourite of the rooms we've stayed in...More

Thank BarryChuckleTelford
Response from Andrew B, Owner at West Lodge Park HotelResponded 7 October 2015

Thank you for your review of West Lodge Park, I am glad that overall we are still ahead of the competition in your eyes ! Bedroom 8 is on the top floor of the hotel, and has just had new curtains fitted last week. The...More

Reviewed 4 October 2015 via mobile

We live very locally and decided to use West Lodge Park for our small family wedding having visited and been shown the facilities a few months previously. In the approach to the wedding date of 23rd September we found Sharon and the events team very...More

1  Thank Debbie L
Response from Andrew B, Owner at West Lodge Park HotelResponded 7 October 2015

Thank you for your four star review of West Lodge Park, and congratulations on your recent wedding with us. I am pleased that overall you enjoyed your stay, the meals, the wedding itself of course, and nearly all aspects of the hotel. We are in...More

Reviewed 3 October 2015 via mobile

I visit the west lodge from time to time as I like the setting and enjoy the food but....staff need to be more observant drinks took to long to order/get and looking around everyone one was getting the same treatment ....I work locally and had...More

1  Thank brooking10
Response from Andrew B, Owner at West Lodge Park HotelResponded 7 October 2015

Thank you for your review of West Lodge Park I apologise for the slowness of the service, there is really no excuse as we have a very large team in the kitchen and also in the restaurant and bar areas. I would point out for...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$90 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (231)
Room & Suite (375)
Dining (87)
Pool & Beach (8)
Amenities (21)
Business Centre & Event Rooms (9)
Questions & Answers
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Jack B
26 March 2016|
AnswerShow all 3 answers
Response from JannJ28 | Reviewed this property |
For sure, the restaurant will bring a little "Birthday" cake if you let them know - we celebrated an 80th Birthday and had a lovely meal and birthday treat. You can also arrange a cab from the hotel to take you to... More
0
Votes
Hollie-Rose92
3 February 2016|
AnswerShow all 2 answers
Response from Simon H | Reviewed this property |
I think it is 13.00.....phone ahead and ask.
0
Votes
Paul S
10 July 2015|
AnswerShow all 4 answers
Response from JamieNTammy | Reviewed this property |
I have to agree with paul S - whenever someone writes something negative about this hotel, the owner, either states that your are lying, or makes excuses - I have written a couple of very positive reviews on this hotel and... More
4
Votes
Room Tips
"garden view rooms are lovely"
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"No idea, but 28 should be given a miss, unless assured that it has been renovated!!"
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"If you don’t want to have to walk outside, get a room in the hotel building itself."
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"Beware the minor imperfections of Room 15...unless they have been fixed of course."
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