The Plume of Feathers
The Borough, Crondall GU10 5NT England
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About
#2 of 3 B&Bs in Crondall
Location
Cleanliness
Service
Value
Situated in the heart of the historic village of Crondall, the Plume of Feathers is a 16th century Pub serving excellent food using locally sourced ingredients. The accommodation is in the converted stable block adjacent to the rear courtyard giving guests complete and private access 24hrs a day. Food is served Tuesday to Sunday from 12-9pm (5.30pm on Sunday)
Breakfast is available for guests - please book on check-in to avoid disappointment.
Free Wi-Fi in the bar and rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Wine / champagne
Non-smoking hotel
Room features
Housekeeping
Bottled water
Clothes rack
Private bathrooms
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Location
The Borough, Crondall GU10 5NT England
Getting there
Car HireSee all Crondall car hire
94Reviews2Q+A16Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Accommodation bedroom is quite small with a double bed with access on one side. Linen and towels provided were clean and good quality however the bathroom needs a little attention as does the bedroom which has a musty smell and a sky light ( which was on open) that has no blinds so room light very early. Lots of cobwebs high up Our biggest issue ( which spoilt our stay) we’re the selfish couple who decided to have a 4am party for two ! They played loud music over and over same song with their bed activities also unpleasant when you are kept awake The cork popping at 5 am what the icing on the cake for us Such a shame when the pub and food was so wonderful the night before and the owners are so lovely
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Bring some ear plugs! Just incase you have to listen to what we had to!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Emma Lewis, Owner at The Plume of Feathers
Responded 2 weeks ago
Hi Melanie, Apologies for the delay in responding - technical difficulties getting on here. It was so lovely to meet & host you both, I'm so pleased you enjoyed your stay with us except for your neighbours - I have since added two sets of ear-plugs for guests since your stay, too late for you I know but hopefully future guests will benefit. Thank you again for your lovely review & taking the time to write it. All the best, Emma & Gaz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great room, lovely and warm in a beautiful village location. Room had everything we needed, comfortable bed, tea and coffee making facilities. Bathroom was ok, warm shower with toiletries provided, a tad dated, but it worked and was warm, so no complaints.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: We arrived about 21:10 just as the bar was closing up, the lovely lady stayed open to enable us...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stayed for less than one night. Room was tiny, and freezing. Heating wasn’t working correctly and a bucket was placed for any water dripping from a sky light. Avoid at all costs, you would be warmer and more comfortable sleeping in your car.
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Date of stay: December 2022Trip type: Travelled on business
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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On arrival the pub we learned was not serving food which was a shame as guests staying there and we only wanted a sandwich. Disappointingly we went down the road to the Hampshire Arms where the friendly staff there provided us with a lovely sandwich and pint of cider. The room was in a stable barn conversion and is not recommended for disabled people. There are steps inside to the level where the bed is positioned. The bathroom is small but has everything you need except the horrendous Triton electric shower (I hate these, why do they put these in rooms, you can get a better cat lick). There's also a secret door to the carpark in the bathroom which is for children, although adults can squeeze under too and is a quicker way to the car park. Very odd. The bathroom looks like it has seen better days and could do with some DIY. I was thinking of taking photos but couldn't be bothered. You know the normal thing, black mould in the tiling grout, and that dreadful plastic stuff that bends and you put around the shower tray to stop leaking but it looked awful. There's a skylight above the bed that is tiny but it lets a surprising amount of light into the room but that's it as far as windows are concerned. There were cobwebs over the window opening. The bed was not that comfortable, a cheap mattress that moves like a waterbed. Here again we booked with Booking.com and I think it's a disaster using them these days as you nearly always get the smallest room going and this was the case this time. The owner is supposed to be Neil Morrisey. Neil, you need to do some maintenance and look after your guests who are staying in the guest rooms because, really, you couldn't put yourself out to make us a sandwich after a very long drive. No bottled water in the room. No biscuits.…
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This has to be the worst accommodation that I have ever stayed in. Booked through Booking.com which does not describe the rooms in any detail or I certainly wouldn’t have booked. Payment was required up front and if I hadn’t paid would have walked away. I chose this place due to poor reviews of chain establishments in the area, ( at least you know what you’re getting) and availability ( and now I know why) We had been staying in an air B and B for a family wedding but needed to move nearer to Fleet for one night for my grandsons first birthday. This was so disappointing.The room is in a converted stable block but it looked like a garage from outside, sandwiched between the car park and beer garden/smoking area. From the photos, I thought I would be in the main building. The room was very very small, with a double bed up against the wall and headboard meaning one occupant had to vacate the bed from the bottom. The bed was quite firm. The room was clean but had many cobwebs in the vaulted ceiling to look at. There was one tiny skylight ( it had a blind) but this required standing on the headboard to reach it. It was the hottest day of the year unfortunately, and noise could be heard from the yard and singing ( I think football was on) Noise from? the cellar fan was on all night. We did not feel welcome, responses rather smug and sarcastic. There was no fan available ( there must have been other hot days/ nights over the years) and the person seemed to think this was amusing and smirked as he cheerfully told me they did not have one and walked away. No empathy here. I’m not keen on enclosed spaces and the room was stifling even with the velux open. It was not possible to have the door open due to customers outside. As a result no sleep and exhausted in the morning. I’m sure that purchasing some cheap fans would be a nice offering and maybe result in a more bearable experience. We ate our evening meal again very disappointed. Nothing wrong with food quality but it was extremely bland. I see from responses to other reviews that the landlord has a take or leave it attitude. It’s obviously a pub for the locals and if you’re not one of those you’re not welcome.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I used to live in the area and visited the pub from time to time and found it fine. So I thought I'd stay here when I had some local business. The rooms are in a converted stable block. They are very very small. The bed is hard and the ventilation a small skylight. This would have been tolerable but the entrance carpet was grubby, the shower mouldy, rot in the floor around it, and the hot water in the basin barely lukewarm. Noise from the beer garden is a potential problem too. Fortunately it was a cold evening I stayed. I wish I'd read the landlord's sarcastic response to other reviews before booking, suggesting they should have gone to a pricey hotel. For the information of other potential visitors, local budget hotels offer superior accommodation at half the price, and for an extra £20 you can stay are an upmarket hotel not far away. Unless the Plume have made big changes since I stayed, I'd advise those options.…
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Date of stay: October 2021Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Superb 16th century pub with a great spacious garden that has heaters for cold rainy days. Wonderful food choices and great beer on tap. Super friendly staff and accommodating especially during covid times.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our small walking group of 2 couples had a lunch after our 2 hour walk. We were seated in an outside cabin with a heater for each table. The area had four well spaced tables. Food, beer and staff were very good and we had no complaints. Good value for money food, just what we needed after a walk in the cold weather
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Date of stay: December 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have been for Sunday lunch the last 3 weekends, as we have just moved to the Village. I have to say the food and service is great, good fresh home cooked food, you would be hard pressed to find a better lunch in my opinion !!! Keep up the good work. Kim & Lois.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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First impressions of the Pub- quirky, cute, friendly at first and looking forward to dining here:- however the food and service robbed me of this thought. The fillet steak was so fatty and what a waste at £18 a dish. I merely mentioned this to the waitress and her attitude was “nothing we can do about that”. I wasn’t expecting for a refund Just making the chef aware the Steak was extremely fatty and I had maybe four good mouthfuls. This Rude waitress made it apparent that my complaint was not wanted and made us feel on edge and wanting to leave almost immediately, however My husband and child wanted to finish their meals as it was Christmas Eve and we are holidaying here in Crondall. Deserts came out and were thrown in front of us, she really made it known we were no longer welcome here, my husband went on to finish his desert but hadn't even put his spoon down and the rude waitress leant in across him and scooped his plate away from him while having a full blown conversation with another waitress who just stood their most of the evening not doing a lot! I complained to a manager about the way in which I felt penalised for merely mentioning the quality of the service and food and her attitude was very much the same of that to the rude waitress. No interested still charged us full going rate. I explained I would not be leaving a good review she wasn’t bothered either way. So disappointing having booked this in advance and reading the good reviews we thought we were on to a winner. But unless your a local it’s very clicky and the service didn’t match to that of our expectations. No doubt the owner will be on here to defend this review and make some unnecessary comment to the steak I ordered ... but that sir doesn’t warrant your rude and inexperienced staff! What I will say is That we drove out and we went to the White Horse in Shere and my God what a difference what an amazing warm friendly superb pub I couldn’t recommend it enough.. such a shame I could say the same about the plume of feathers as I dislike leaving bad reviews, but after you took my money and shown no empathy towards a customer and their feelings shame on you!…
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
US$80 - US$96 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandHampshireCrondall
NUMBER OF ROOMS
3
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Claim Your ListingTHE PLUME OF FEATHERS - Updated 2023 Reviews (Crondall)
Frequently Asked Questions about The Plume of Feathers
Which popular attractions are close to The Plume of Feathers?
Nearby attractions include Chimera VR (3.6 miles), Fleet Pond (4.4 miles), and Alice Holt Forest (4.6 miles).
What are some of the property amenities at The Plume of Feathers?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Plume of Feathers?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Plume of Feathers?
Yes, free parking is available to guests.
What are some restaurants close to The Plume of Feathers?
Conveniently located restaurants include Gurkha Square, Yiayias at The Fox, and The Queens Head Dogmersfield.
Is The Plume of Feathers located near the city centre?
Yes, it is 0.04 miles away from the centre of Crondall.
Are there any historical sites close to The Plume of Feathers?
Many travellers enjoy visiting Jane Austen's House (8.8 miles), Waverley Abbey (5.0 miles), and Stratfield Saye House (9.9 miles).