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26/11/2017 27/11/2017
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    Mercure Serpong Alam Sutera

    Kav 23 Jl Alam Sutera Boulevard, Tangerang 15325, Indonesia
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    26/11/2017 27/11/2017
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$83/night.

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    US$61
    US$62
    US$62
    Traveller (304)
    Room & Suite (86)
    Dining (27)
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    Overview
    • Excellent37%
    • Very good45%
    • Average13%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “flavor bliss” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (486)
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    1 - 5 of 333 reviews

    Reviewed yesterday via mobile

    Location is strategic at serpong area. Near the living world mall and flavor blitz, we can go to the shopping mall by walk only. The room was cozy, my family was happy with the swimming pool and the bar on the pool. Recommended place to...More

    Thank GNhardika
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded yesterday

    Dear Mr. GNhardika, Warmest greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for choosing our hotel as your residence in Alam Sutera. We were very delighted to have served you and your family at our hotel and especially to know that...More

    Reviewed 3 days ago

    While it is convenient - near the famous mall, restaurants and hospital in Alam Sutera, west suburb of Jakarta, Mercure turns out to be a disappointment. Being a long time Accor member, I did not receive any room upgrade. The room was smaller than the...More

    Thank QB2008
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded yesterday

    Dear QB2008, Warmest Greeting from Mercure Serpong Alam Sutera Thank you very much for taking the time to share your experiences with us. Please accept our most sincere apologies for any inconveniences that we may have caused you during your recent stay with us. You...More

    Reviewed 1 week ago

    need to understand that this hotel is considered out of Jakarta (40-60 mins away to Jakarta), but having said that, this hotel is in a great location if your visit is specifically in the Serpong area. Beside Living World mall which is great for killing...More

    Thank tosents
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded yesterday

    Dear Mr. Tosents, Warmest greetings from Mercure Serpong Alam Sutera.. First of all, allow us to thank you for taking the time to share your feedback concerning your recent stay with us. We were elated to hear that your stay was very enjoyable and our...More

    Reviewed 2 weeks ago via mobile

    yesterday 28 october me and my family stay here, because i have 3 children who are still small, must be bothered during the trip, my kids happy to stay here because the pool is nice and the breakfast is nice .... very recommendable, when check...More

    Thank Utami Z
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 1 week ago

    Dear Mrs. Utami, Warmest Greeting from Mercure Serpong Alam Sutera Thank you very much for taking some of your precious time to complete your review our hotel on TripAdvisor. It is a real pleasure to know that you have a wonderful staying experience and we...More

    Reviewed 2 weeks ago

    I was here once for lunch. The food was great,I can say the taste was almost as delicious as 'sana-sini restaurant' Pullman Thamrin. The staff were welcome me with nice hospitality. The interior is amazing, I don't know about art but the wall seems okay...More

    Thank Hanin A
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 2 weeks ago

    Dear Mr. Hanin A Greeting from Mercure Serpong Alam Sutera Thank you for taking the time to post your comments o TripAdvisor related to your recent stay at Mercure Serpong Alam Sutera. Please be assured that I have personally shared your comments to our Assistant...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$46 - US$73 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Tangerang
    • #2 Spa Hotel in Tangerang
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Hotwire, Travelocity, Cancelon, Orbitz and TripOnline SA so you can book your Mercure Serpong Alam Sutera reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Banten Province >
    • Tangerang
    Add Photo Photos
    Traveller (304)
    Room & Suite (86)
    Dining (27)
    Pool & Beach (23)
    Hotel & Grounds (193)
    Bathroom (19)
    Business Centre & Event Rooms (3)
    Nearby
    Ara Hotel Gading Serpong
    525 reviews
    1.85 miles away
     
    Atria Hotel Gading Serpong
    537 reviews
    1.64 miles away
     
    Hotel Novotel Tangerang
    526 reviews
    3.68 miles away
     
    Atria Residences Gading Serpong
    236 reviews
    1.72 miles away
     
    Nearby Restaurants
    Bandar Djakarta Alam Sutera
    183 reviews
    .11 miles away
    Bebek Tepi Sawah
    107 reviews
    .13 miles away
    Imperial Lamian
    45 reviews
    .21 miles away
    Raja Kepiting
    23 reviews
    .24 miles away
    Nearby Attractions
    IKEA Alam Sutera
    200 reviews
    1.86 miles away
    Summarecon Mal Serpong
    410 reviews
    1.61 miles away
    Ocean Park Water Adventure
    108 reviews
    3.11 miles away
    Mall @ Alam Sutera
    86 reviews
    1.57 miles away
    Ask a question
    Questions & Answers
    Matthew H
    15 November 2017|
    AnswerShow all 2 answers
    Response from haryono123 | Reviewed this property |
    around USD 7,00/bottle
    1
    Vote
    Serena A
    13 March 2017|
    AnswerShow all 14 answers
    Response from Willma O | Reviewed this property |
    Beside the hotel there is a big mall, you can just go there by walking. There is various restaurants, supermarket, children's playground, etc.
    0
    Votes
    IreneYoh
    18 December 2016|
    AnswerShow all 3 answers
    Response from esasch1485 | Reviewed this property |
    sorry for the late answer, they have a good pool at top building, and so with the kids place, im noy sure about the other kids room, except the kids pools i like the room, they have a good room to there.
    0
    Votes
    Room Tips
    "high floor pool view"
    Read review
    "Higher rooms probably have less mosquitoes"
    Read review
    "Eat breakfast at the Hotel but lunch and dinner better outside."
    Read review
    "Away from the street. Traffic is just too noisy."
    Read review
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