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Full Moon Garden Hotel

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Full Moon Garden Hotel
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111 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Colombo, Sri Lanka
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

I was at Full Moon Garden for a wedding reception. Towards the end of the function, we wanted to have some water & walked up to a waiter who was standing right next to a water dispenser to ask for some water. The waiter was extremely rude to us, which was really unexpected & he then, went to the kitchen,... More 

Helpful?
Thank SonayaPB
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Not recommending this hotel to anybody even to an enemy. The staff are not friendly and they put the blame on others. First checked in around 4 p.m. and we complained that hot water is not coming, but they did not react until 10 p.m. So we've decided to leave, but they gave us a room saying that it is... More 

Helpful?
1 Thank nazeer a

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Glasgow, United Kingdom
Level Contributor
159 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 29 October 2016 via mobile

We arrived late on the night of a full moon and the hotel looked quite attractive with its lighting and the spacious layout of its public areas. However, first appearances are not everything. We had booked a "deluxe" room. The room we were allocated could only be described (at best) as basic. It was small and unadorned. Cheap furniture (chipped... More 

Helpful?
Thank LooksWest
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

If you like watching 9 hotel staff playing pool while 6 kitchen staff sit around a kitchen while you wait an hour for cold food to get to your table and your drinks never arrive then this is the place for you. Aficionados of eggy staff will be particularly pleased and if you like to feel threatened by a growing... More 

Helpful?
1 Thank Simon H
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2016

Take part to friend's wedding on august here. Facilities were quite good & having a pig parking are. Their menu was superb & desserts even better. Had a nice selection of foods. Big and nice boutique hall for celebrations. (but their were not famous dhal curry)

Helpful?
Thank Df G
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2016 via mobile

I went with my 14 months old baby and i mentioned that i need a baby bed specifically on the booking . Upon arrival around 11pm no one was to help with our belongings. They just red the booking and realised and asking the staff to find a baby bed which i never got .they took us to my room... More 

Helpful?
3 Thank Hansi B
2 reviews
Reviewed 22 July 2016 via mobile

Amazing hotel. The pool was big and awesome. The rooms were also good. The breakfast was ok but besides the breakfast this is very good hotel But first when we got to this hotel we were given 2 rooms at 1st floor so when we were having dinner at the restaurant I went to my room and saw a lizard... More 

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Thank Golden G
Bergen op Zoom, The Netherlands
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2016

The room on the concept photo is about 4 times as big as the one we had, hardly any room to move. The location near the airfield is a disaster, conversations at times impossible and sleeping well...And then there was the overpriced extremely disappointing breakfast, a couple of cold, fly-ridden pieces of toast, an egg and something that should have... More 

Helpful?
1 Thank kcd55
Matara, Sri Lanka
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 May 2016 via mobile

Went here for a wedding reception, with family. Beautiful place. But that's it. During the time we had our lunch in the grand ball room, i rarely saw a waiter. I had to wait a long time for one to appear to ask for a glass of water. Food was average. Poor quality service. My wife saw one waiter ask... More 

Helpful?
1 Thank HarshaM121
Level Contributor
2,301 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 485 helpful votes
Reviewed 9 April 2016 via mobile

The restaurant here facing the pool is an open air restaurant. It's hot during the day .The local rice and curry is very good.The food is fresh and tasty.The price similar to other hotels around and close to the Katunayaka airport.The service is very good.

Helpful?
Thank SE s
MDLP81, Front Office Manager at Full Moon Garden Hotel, responded to this review

Thank you for your loyal patronage of Full Moon Garden Katunayake. We are so glad to hear that you had enjoyed the cuisine & our service. Appreciate your wonderful recommendation very much and your compliments will be conveyed to the Staff. We await your return to experience more of the Full Moon Hospitality. Thank you. Best regards More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Full Moon Garden Hotel

Address: 754 Colombo Road, Katunayake, Sri Lanka
Region: Sri Lanka > Western Province > Katunayake
Price Range: £46 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Full Moon Garden Hotel 3.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Full Moon Garden Hotel Sri Lanka/Katunayake
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Questions & Answers

Here's what travellers have asked, with answers from Full Moon Garden Hotel staff and other travellers.
1 question
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Katunayaka
over a year ago

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Questions? Get answers from Full Moon Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for bottled water”
 of 5 bubbles SonayaPB, 2 Dec 2016 | Read review
“The Hotel is under expansion and construction work in progress. It is advisable to avoid these areas”
 of 5 bubbles 750frankj, 12 Feb 2016 | Read review
“Don't stay here unless they upgrade their rooms and service.”
 of 5 bubbles victoriapU836HE, 31 Jan 2016 | Read review
“All rooms are good”
 of 5 bubbles vdjain, 27 Aug 2015 | Read review
“The plug of the heat Teapot”
 of 5 bubbles roy_246, 25 Jul 2015 | Read review
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