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Krabi Resort

Traveller (3118)
360
Panoramas (7)
Room & Suite (693)

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Fully refundable before Thu, 14 Mar
Breakfast included
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£160
Fully refundable before Thu, 14 Mar
Breakfast included
No prepayment needed
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£160
Breakfast included
No booking fees
£65
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#77 of 185 hotels in Ao Nang
4.6 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Krabi Resort is located right on Ao Nang beach and is the only resort in Ao Nang that has a private beachfront area. Ao Nang beach is the most popular beach in Krabi, with its white sandy beach and interesting array of shops, bar, and restaurants. Krabi Resort is only 30 minutes away from Krabi International Aiport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Indoor play area for children
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Thai
2079Reviews142Q+A100Room tips

Reviews
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Detailed Reviews
mccarianp wrote a review Mar 2020
Wirral, United Kingdom95 contributions120 helpful votes
+1
5.0 of 5 bubbles
After reading many poor reviews ever since we booked to stay here last may ,us & our friends made the unusual step of contacting the hotel by email prior to our arrival to confirm our room we hoped would be of a good standard for our 14 night stay
The hotel staff had obviously taken on board our blunt email and we were given a beautiful room ( see pics ) with a huge bathroom and balcony and with all the finery to make you feel contented .
Excellent air con , fresh linen daily , piping hot water always , and the room was spacious and fresh .
Pool area spacious plenty of sun beds , nice swim up bar , food available, clean pool , all most excellent !! .
Large Raised Beach sunbathing area , nice and clean but could be noisy from the long boats passing esp if you wanted a snooze .
Hotel grounds are stunning beautifully , maintained by the hard working gardeners lots of water , ponds , streams and koi carp everywhere .
Breakfast dining i personally thought was of excellent standard
A huge variety of food to please everyone , being English I appreciated the scrummy bacon and eggs made to order ,fried , scrambled, omelette , cereals , toast , fruit , and even bread and butter pudding.
Twinnings Tea & a variety of coffee , fruit juice , pretty much all you could want to start the day off .
Reception staff helpful and courteous and the reception area as reception areas go was relaxing ,clean , well maintained with large fans strategically placed to keep you cool
Really can’t fault the krabi resort at all , its perfect position is a massive plus just yards away from the busy main road but very tranquil and quiet once you step foot back in the hotel grounds .
A few tiny minuses, WiFi a little hit and miss in your bedroom but it did work intermediately
As previously mentioned in other reviews some staff seem unfriendly , abrupt and a little miserable I noticed this quite a no of times it’s a shame and unnecessary
Really that’s it ,we had an absolutely wonderful stay and in lush ,tropical , beautifully maintained grounds and a lovely cool well appointed bedroom it was paradise for us !!
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lianna S. wrote a review Jan 2020
4 contributions7 helpful votes
4.0 of 5 bubbles
Krabi Resort was a great experience. This place has their own private beach, multiple pools, outdoor spa, and more. Booking excursions through their concierge is very convenient as it offers free shuttle to and from each excursion. They are also cheaper to book at the resort than booking on your own outside the resort, big plus! Their complimentary breakfast buffet was very delicious and have a large variety of dishes to choose from. They also offer a couple of themed dinners throughout the week, this you have to pay for. We only did Thai night and it was actually a really pretty sight. You eat right next to/on the beach when the sun is setting and there was a live acoustic singer. The ambience was amazing! Just don't forget to put on bug spray. The room was good, we booked a basic king with a balcony that overlooked the pool, nothing special as we really wanted to spend our money on other experiences in Krabi. But, this resort is surrounded by trees and/or beach so you'll still get a pretty sight. One suggestion is I hope the resort invests in an elevator or ramp that leads to the second floor. We had 4 heavy bags and the bellboy was expected to get them all up to our room. My husband and I didn't like this so we each took the heaviest bags and he helped with the smaller ones. Overall, it was a good experience, people are nice, and I would come back again.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra D wrote a review Feb 2020
Cheshunt, United Kingdom55 contributions57 helpful votes
4.0 of 5 bubbles
We stayed for 4 nights at Krabi Resort. It's a stones throw to the beach and a short walk to the road where all the restaurants, bars and shops are.
We booked a Grand Pool Room which was located on the first floor reached by a spiral staircase. The room was large and so was the bathroom. The patio area outside was a good size. As this is not an all inclusive hotel it seemed very quiet apart from breakfast time (breakfast was included). There was a very good choice at breakfast.
The pool was very quiet, in fact the whole resort was quiet.
This is well located for catching the longtail boats to Railey West (loved it there). I have to agree with others when they say Ao Nang is not the best beach - we did not swim in the sea here.
The hotel room had all the amenities you could need, however the water from the shower took a long time to warm up and the engineer had to come out and take a look at the air conditioning. It never got that cool.
Everyone was very polite and helpful at this hotel.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armin C wrote a review Feb 2020
Esbjerg, Denmark52 contributions39 helpful votes
2.0 of 5 bubbles
We were here for 3 weeks, 6 of us in all.
Something should be done about the sewerage coming onto the beach. DISGUSTING.
The staff were wonderful, especially the entertainment guys, and the singer Gun, and the waiters .
Lou Diane and a tall gentleman on reception were excellent at their jobs, both spoke good English, and were very helpful.
Lou Diane arranged beautiful bouquets of orchids for my twin sister and I from my nephew, thank you Lou! It certainly made our 70 th birthday night even more special, and the wonderful cakes and fruit, we both received free in our rooms ( the bouquets were much cheaper than sending them through a florist from UK )
The cleaning staff do their absolute best in the short time they are allocated to each room, but there should be extra time occasionally to do a thorough clean of the tiles and windows. We were there 3 weeks and they were never done, and I had to complain about my luxury sunken bath not being cleaned....yuck, I hate to bathe in someone’s dirty bath!
As we were there during the corona virus scare we were told extra attention would be made to clean door handles and light switches etc. this did not happen whilst we were there.
I am so, so sorry this was not the holiday I had hoped for with my wonderful family, I had hoped for crystal clear seas, with fish darting around my feet and clean beaches to meander along, luckily the two swimming pools were okay, although not enough sun beds, unless you were early.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lorna b wrote a review Jul 2020
Falkirk, United Kingdom63 contributions59 helpful votes
4.0 of 5 bubbles
This resort is well maintained and beautiful, the rooms are clean and comfortable.
However in terms of service and breakfast offering it does not meet western standards.
Reception staff are abrupt and disorganised. They forgot to ask for our payment card and called at 10pm to ask for it with no apology for the mistake.
WiFi in the room is also very poor, we had to use our personal hotspots the whole time.
Breakfast is 70% Thai and 30% westerner orientated. Mainly serving curries, fried food and plastic sausage. They had a small selection of fruit, bread and pastries for an international customer.

When it comes to booking hotels I’m always scouting for a good breakfast buffet and this completely missed the mark for me.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patricia P wrote a review Jan 2020
Canberra, Australia35 contributions61 helpful votes
1.0 of 5 bubbles
We stayed with my husband during Christmad/New Year. The room was comfortabnle but lacked maintainance. The bathroom was cover in mould and, even htough we requersted to be cleaned, thery never did it. Hardly anyone in the hotel spoke or understood English. Perhaps the worst was ther seafgood BBQ night where we paid a significant amount to be sertved boiled and reheated prawns, tough and smelly calamary and disgusting fish. The food was so bad at the restaurant we stopped eating there alltogether. The breakfast was good. The staffg did yry to help when we requested something but some of the times they couldn't understand. The pictures in the website do not represent truly this hotel, especially the rooms and the beach. Don't stay near the big pool, really noise with kids constasntly yelling
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Date of stay: December 2019
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Do not choose this hotel, it is as real dissapoinment
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Evans wrote a review Aug 2022
5 contributions6 helpful votes
1.0 of 5 bubbles
We were very excited to stay at the Krabi resort as friends we were travelling with had stayed here before who couldn't recommend it enough and the pictures looked amazing.

We arrived at the hotel and the staff initially were helpful and showed us to our room, we had paid for the best room you could get and therefore were not prepared for what was to come. Outside the room the whole building needed a jetwash, it was dirty and looked abandoned (this was a common theme throughout the hotel). Inside the room the walls were thick with mold which caused a terrible smell, the room was dark, dirty and completely un inviting. The room also had no hot water. Along with the room being terrible the whole hotel followed this theme, the pool area was dirty with tiles falling off, the whole place was overgrown with weeds and furniture had been completely neglected and was covered in dirt and bugs.

We complained about the room (bare in mind i am a optimistic person and have never complained about a hotel). The staff were unapologetic and seemed like this was a regular occurrence and so didn't really care anymore. we were shown to a new room which was equally as terrible. It was completely neglected, all fixings in the room were broke, patio furniture moldy and dirty and again the room had no hot water. By this point we needed to go out for dinner so complained again on our way out and was told it would be sorted in the morning.

The next day we went for breakfast optimistic that today would be a better day, we were wrong. The breakfast was completely lacking options and the staff had already started removing breakfast items by 9:30am despite breakfast running until 10am. There was no orange juice left, no coffee, no thai food and barley anything else. 3 out of the 4 of us were not able to have anything so we had to head into the local town and get an alternative breakfast.

After breakfast we headed to reception to see if anything had been sorted which obviously it hadn't and we were told we had to wait. We headed out for our excursion for the day and when we got back we decided enough was enough and we wanted a refund and to move hotel. The woman at reception denied us a refund or even an upgrade and was so rude and un apologetic we were gob smacked. She said that thai people shower in cold water all the time so there was no problem.

By this point we had had enough so left the hotel without a refund as it was spoiling our holiday. We moved to Centara Ao Nang Beach Resort & Spa Krabi which was a cheaper hotel than Krabi resort but had the perfect stay in a hotel levels above the Krabi resort.

In summary this hotel has been completely left to rot and neglected during Covid, this was the most expensive hotel we stayed in during our 3 week trip to Thailand and was by far the worst!
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Date of stay: August 2022
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Just book a completely different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona wrote a review Mar 2020
County Dublin, Ireland3 contributions6 helpful votes
3.0 of 5 bubbles
This hotel is nice with two pools, the main one is more for families and children but there is another pool that’s great for lying out and it’s much quieter. The location was the highlight, it couldn’t be better, you’re only minutes away from really nice restaurants and bars! I recommend KoDam which is a fab Thai only 5 mins down the road, also Umbertos for Italian! We booked a “Deluxe Garden View” room but there was nothing deluxe about it, the room was really old fashioned and it was in a building near the main road... we could see other nicer places to stay in the resort but this room isn’t it. It looked nothing like the pictures on the website when we booked. The bed in the room was really comfortable though and the cleaning service was good, however they did come at very random times of the day. The hotel will not provide an iron, so if you’re staying there keep this In mind. The breakfast was nice but a crazy amount of flies everywhere so hard to eat it without bug spray! The hotel has pros a as cons, all in I would stay again ( especially for the pool and location).
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah C wrote a review Mar 2020
14 contributions18 helpful votes
+1
2.0 of 5 bubbles
Krabi resort was the last place my partner and I stayed during our 3 week trip to thailand; considering this we wanted to stay somewhere that felt a little luxurious, so were happy to pay more money than we had been in other places and after looking at the website of the hotel we were very excited to stay here.
Unfortunately this was not the case for our stay, we were highly disappointed from the minute we got into our room. The rooms are looking very tired with scratches all over the floors and signs of usage throughout. The cleanliness of the room was not to a good standard and we were without hot water for 3 nights. We complained multiple times about the hot water and were told repeatedly it was going to be fixed but it took 3 nights for this to happen- for the money we paid the least I expect is a hot shower. It's good to note that the hotel does not provide an iron, however there is a service that you can pay for where the staff will do it for you.The decoration of the resort does not feel luxurious at all and does not reflect the photos on the website. Although Krabi is a lovely place to stay the photos of the beach on the website is not the reality.
The location of this hotel was good but that is the only thing I would recommend it for, we had high expectations and unfortunately left disappointed.
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Date of stay: February 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ekta Sethi wrote a review Mar 2023
Bengaluru, India2 contributions1 helpful vote
2.0 of 5 bubbles
We booked 2 rooms in Krabi resort last week and were travelling with family, my mom and daughter.
Location of resort is nice and that’s what is tempting for most of us including me as I didn’t want my mother to walk long way to beach.
Rooms are old and and dilapidated now with not much focus on maintenance. To take shower you need to step into a bath tub which is very dangerous for people as chances of slipping and getting hurt are very high.
Wifi is very very patchy across the resort
The phone wasn’t working in one of the rooms and other room there was no extension list pasted on the phone.

Now coming to service. One of the worst service experiences we had here. Housekeeping didn’t give water bottles in room for 2-3 hours despite repeated calls.
Breakfast buffet is till 10am but by 945am dishes were over and Reynold the restaurant incharges refused to refill saying buffet is getting over and we should manage with whatever is available.
Staff is very rude, I don’t know if this issue is faced only by Indians.

We could have overlooked poor room or issues if reception or restaurant staff was nicer but unfortunately they don’t know a thing about hospitality, which is a sham
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Date of stay: March 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akarapon Sriraksa, Other at Krabi Resort
Responded 30 May 2023
Dear Ekta-Sethi_Blr, Thank you for sharing your feedback on your recent stay at Krabi Resort. We apologize for the issues you encountered with the room, including the maintenance and safety concerns. Your comments regarding the patchy Wi-Fi and phone service have been noted, and we will work to improve these areas. We are disappointed to hear about the poor service you received from the housekeeping and restaurant staff. This is not reflective of our usual standards, and we will address this with our team to ensure better guest experiences in the future. Thank you for bringing these matters to our attention, and we appreciate your valuable feedback. With Warmest Regards, Resort Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David C wrote a tip Jan 2024
London, United Kingdom394 contributions460 helpful votes
1.0 of 5 bubbles
"Book Elsewhere !!"
Read full review
marylene71 wrote a tip Jan 2024
New Providence Island53 contributions11 helpful votes
1.0 of 5 bubbles
"Choose an other hotel newer, even if it is a 5 minutes walk to the beach. Stay away from this hotel."
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Asiaunknown_com wrote a tip Jan 2024
Bangkok, Thailand267 contributions161 helpful votes
1.0 of 5 bubbles
"Expect not much service"
Read full review
Liselotte W wrote a tip Dec 2023
Sweden9 contributions10 helpful votes
1.0 of 5 bubbles
"Not value for money."
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Anuj Tosniwal wrote a tip Nov 2023
Surat, India5 contributions1 helpful vote
1.0 of 5 bubbles
"Do not book this hotel, if you expect or need any kind of service for yourself or the rooms. "
Read full review
Not the right property for you?
There are more places to choose from in the Ao Nang area.
PRICE RANGE
£43 - £129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
krabi hotel ao nang
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
230
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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KRABI RESORT - Updated 2024 Reviews (Ao Nang)

Frequently Asked Questions about Krabi Resort
Which popular attractions are close to Krabi Resort?
Nearby attractions include Hong Kong Tailor (0.3 miles), Andy the Tailor (0.1 miles), and Absolute Designer Tailor (0.1 miles).
What are some of the property amenities at Krabi Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Krabi Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Krabi Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krabi Resort?
Yes, free parking is available to guests.
What are some restaurants close to Krabi Resort?
Conveniently located restaurants include Reeve Beach Club Krabi, KoDam Kitchen, and Umberto's Cuisine.
Are there opportunities to exercise at Krabi Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Krabi Resort have airport transportation?
Yes, Krabi Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Krabi Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Krabi Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Krabi Resort?
The staff speaks multiple languages, including English and Thai.